Can not add photos to Facebook

[Nick Parham]

Binary package hint: firefox-3.0

I am using Ubuntu 8.04 version 0.5.10.3 and Firefox v 3.0.4

When I try to add photos to Facebook I get the following error message:

Warning - Security
The application's digital signature cannot be verified. Do you want to run the application?
Name: Applet
Publisher: Temporary Aurigma Inc.
From: upload.facebook.com

When I select 'Run' nothing happens; there is just a grey box where the file selection tool is supposed to be displayed.

Can anyone give me 'layman' instructions on how to fix this problem?

Thanx!

Nick

<email address hidden>

[LumpyCustard (orangelumpycustard)]

do you have sun-java5-plugin or sun-java6-plugin installed?

If v6 or neither, install the version 5 plugin and try again (there's a small problem with v6).

[Nick Parham (nickparham)]

I have the v5 plugin installed. I tried reinstalling it, but it made no difference.

There is actually a basic installer on Facebook that I have just noticed, which can use.

Thanks!

> From: <email address hidden>
> To: <email address hidden>
> Date: Sun, 14 Dec 2008 17:27:33 +0000
> Subject: [Bug 307891] Re: Can not add photos to Facebook
>
> do you have sun-java5-plugin or sun-java6-plugin installed?
>
> If v6 or neither, install the version 5 plugin and try again (there's a
> small problem with v6).
>
> --
> Can not add photos to Facebook
> https://bugs.launchpad.net/bugs/307891
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: firefox-3.0
>
> I am using Ubuntu 8.04 version 0.5.10.3 and Firefox v 3.0.4
>
> When I try to add photos to Facebook I get the following error message:
>
> Warning - Security
> The application's digital signature cannot be verified. Do you want to run the application?
> Name: Applet
> Publisher: Temporary Aurigma Inc.
> From: upload.facebook.com
>
> When I select 'Run' nothing happens; there is just a grey box where the file selection tool is supposed to be displayed.
>
> Can anyone give me 'layman' instructions on how to fix this problem?
>
> Thanx!
>
> Nick
>
> <email address hidden>

_________________________________________________________________

[Tom (tom6)]

Is the basic installer a Windows or a Linux one?

[Nick Parham (nickparham)]

It is part of the Facebook page, so I don't think it's either Windows of Linux.

> From: <email address hidden>
> To: <email address hidden>
> Date: Mon, 15 Dec 2008 10:23:24 +0000
> Subject: [Bug 307891] Re: Can not add photos to Facebook
>
> Is the basic installer a Windows or a Linux one?
>
> --
> Can not add photos to Facebook
> https://bugs.launchpad.net/bugs/307891
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: firefox-3.0
>
> I am using Ubuntu 8.04 version 0.5.10.3 and Firefox v 3.0.4
>
> When I try to add photos to Facebook I get the following error message:
>
> Warning - Security
> The application's digital signature cannot be verified. Do you want to run the application?
> Name: Applet
> Publisher: Temporary Aurigma Inc.
> From: upload.facebook.com
>
> When I select 'Run' nothing happens; there is just a grey box where the file selection tool is supposed to be displayed.
>
> Can anyone give me 'layman' instructions on how to fix this problem?
>
> Thanx!
>
> Nick
>
> <email address hidden>

_________________________________________________________________

[LumpyCustard (orangelumpycustard)]

@Nick, are you still experiencing this?

[Nick Parham (nickparham)]

I have to use the 'simple uploader tool' in Facebook, but it works.

> Date: Sun, 8 Mar 2009 19:44:41 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 307891] Re: Can not add photos to Facebook
>
> @Nick, are you still experiencing this?
>
> --
> Can not add photos to Facebook
> https://bugs.launchpad.net/bugs/307891
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: firefox-3.0
>
> I am using Ubuntu 8.04 version 0.5.10.3 and Firefox v 3.0.4
>
> When I try to add photos to Facebook I get the following error message:
>
> Warning - Security
> The application's digital signature cannot be verified. Do you want to run the application?
> Name: Applet
> Publisher: Temporary Aurigma Inc.
> From: upload.facebook.com
>
> When I select 'Run' nothing happens; there is just a grey box where the file selection tool is supposed to be displayed.
>
> Can anyone give me 'layman' instructions on how to fix this problem?
>
> Thanx!
>
> Nick
>
> <email address hidden>

_________________________________________________________________
Reunite with the people closest to you, chat face to face with Messenger.
http://go.microsoft.com/?linkid=9650736

[Monkey (monkey-libre)]

Does Anyone still have this problem?

[LumpyCustard (orangelumpycustard)]

Is this something still experienced in Firefox 3.5/3.6? If not, can we close this please?

[Monkey (monkey-libre)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[jbfoley (jbfoley)]

This same message is appearing to me in 10.04 with Firefox. My first attempt to go ahead with running the app has resulted in Firefox going to a gray busy lockup condition, and it is still in that state on that machine. More specific data was available, and I will post everything in a few minutes once I kill and restart Firefox.

It looks like one problem is an invalid certificate from Thawte, though the details of the certificate seem to show that it has not yet expired. It also said that the it would have to run without certain java security features.

[jbfoley (jbfoley)]

I had to kill Firefox to unlock it.

Ubuntu 10.04 x64
Firefox version 3.6.3
Mozilla Firefox for Ubuntu canonical 1.0

Plugins highlights:
IcedTea NPR Web Browser Plugin (IcedTea6 1.8 (6b18-1.8-0ubuntu1))
Shockwave Flash 10.0 r45
Silverlight Plug-In 3.0.40818.0 (I had to do some research on M$ website for a class)

Extensions highlights:
NoScript 1.9.9.81 (confirmed not blocking any scripts on this page)
Ubuntu Firefox Modifications 0.9rc2
AniWeather 0.7.4
Flagfox 4.0.5
Novell Moonlight 2.2 (goes with the Silverlight plugin)
Personas 1.5.3

Some others in there that I don't think are relevant. I will provide the complete list if needed.

This error appears for me on Facebook when I try to upload photos. I click on upload photos from the home screen, then on +upload photos button at the top of the center frame that loads. This brings me to an add new photos page and a chance to create a new album. After entering the info for the new album, I click on the create album button and it takes me to the page that loads the app that creates this error. The error is formatted differently than a typical non-recognized certificate error in Firefox, which is what set off alarm bells for me. It also has extra info that shows there's more to it than a typical expired or unrecognized certificate.

Here is the error:
Warning - Security
The application's digital signature cannot be verified. Do you want to run the application?
Name: Applet
Publisher: Temporary Aurigma Inc.
From: upload.facebook.com
(checkbox) always trust content from this publisher
("run" button) ("cancel" button)
The digital signature could not be verified by a trusted source. Only run if you trust the origin of the application. ("more information" button.

Clicking on the more information button displays the following:
More information
This application will be run without the security restrictions normally provided by java.
The digital signature has expired.
Resources contain entries whose signer certificate will expire within six months.
The digital signature was generated with an untrusted certificate.
("certificate details" button) ("close" button)

I was most concerned about the first in that list. I clicked on the certificate details button and copied/pasted the info into the text file that is attached. You will note that neither of the two certificates has expired.

I did a search for this problem on another computer before proceeding, thinking it was a facebook problem, or possibly a java problem, since I don't have the sun java plugin on the affected machine. This was the first hit I got and as you can see, it matches my problem exactly. Since Nick tried hitting "run" without immediate problems, I did too, and instead of the gray box just staying there, it turned the whole Firefox window gray, as in not responding gray, and stayed that way for about 5 minutes until I force quit Firefox.

I will try some troubleshooting on this issue:
1. I will install the sun-java6-plugin and the official sun jre 6 on this machine to see what it does (I hadn't had any java problems before this point, however.)
2. I will try it on the machine I'm currently using, which has Ubuntu 9.10 and ...

[jbfoley (jbfoley)]

1. I tried it first on the Ubuntu 9.10 machine with sun-java6-jre installed but not with sun-java6-plugin. The same error message appeared. I will not repeat the details.

When I hit run, the applet loaded, and it appears to be functioning normally.

2. I installed both sun-java6-jre and sun-java6-plugin on the first machine. (the one with 10.04) Same behavior as the 9.10 machine. Same error message, then the app appears to work fine after you hit run.

So, I conjecture that the problem is that the app needs to run in the sun-java6-jre instead of in the plugin, where it should run. It is an applet for uploading pictures, and allows you to browse files on your own machine and upload them, so there's a fairly obvious possibility for a large security hole here. I'm not qualified to evaluate whether this particular app is allowing remote systems access to local info, but the error message seems to indicate that there is some sort of security problem here.

The most serious error seems to be with the design of the app, and not with Ubuntu or Firefox.

Also, it is still throwing an error on the certificate, which, to my untrained eye, appears valid and current. Thawte may do business with some shady characters, but facebook is a big player, so perhaps this certificate should not be rejected automatically.

Leaving status at new for now, since this second issue might be valid. Reporting the issue to facebook as well.