USB Logitech mouse stops working after some time

[kishkin]

USB Logitech mouse (the most simple one - two buttons and the wheel) stops working after random period of time (usually it is about 30 minutes). Touchpad continue to work.

$ lsb_release -rd
Description: Ubuntu 8.04.1
Release: 8.04

Hardware: ASUS laptop A6R

I followed the instructions at https://wiki.ubuntu.com/DebuggingMouseDetection, so here are the files attached

As it turns out all USB devices stop working at the same time. Not only mouse, but also the external USB drive.

[Mateusz (mateuszzz88)]

happens to me as well, with Asus A6R and both ubuntu jaunty or karmic.
When it happens, pendrive stops working too.

[Bob (paul-crapouillou)]

Same here ; after a random time my mouse stops to work, and I every device I try to plug then is not recognized.
When the mouse stops working, I can still use the USB keyboard. Sometimes it's the contrary, the keyboard hangs first and I can still use the mouse. But even in that case I can't plug anything on any of my USB ports.

When the bug occurs, a call to "lsusb" will create a zombie.

I use karmic 64bits, but it was the same under jaunty.

[Jeremy Foshee (jeremyfoshee)]

Hi kishkin,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 306024

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[kishkin (kishkin)]

Hello Jeremy,

I'll try to reproduce this issue first thing when I'll get home.

Thanks.

On Fri, Mar 12, 2010 at 00:24, Jeremy Foshee
<email address hidden> wrote:
> Hi kishkin,
>
> Please be sure to confirm this issue exists with the latest development
> release of Ubuntu.  ISO CD images are available from
> http://cdimage.ubuntu.com/releases/lucid .  If the issue remains, please
> run the following command from a Terminal
> (Applications->Accessories->Terminal).  It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 306024
>
> Also, if you could test the latest upstream kernel available that would
> be great.  It will allow additional upstream developers to examine the
> issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag.  This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text.  Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message.  Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
>
> --
> USB Logitech mouse stops woring after some time
> https://bugs.launchpad.net/bugs/306024
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> USB Logitech mouse (the most simple one - two buttons and the wheel) stops working after random period of time (usually it is about 30 minutes). Touchpad continue to work.
>
> $ lsb_release -rd
> Description:    Ubuntu 8.04.1
> Release:        8.04
>
> Hardware: ASUS laptop A6R
>
> I followed the instructions at https://wiki.ubuntu.com/DebuggingMouseDetection, so here are the files attached
>
> As it turns out all USB devices stop working at the same time. Not only mouse, but also the external USB drive.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/306024/+subscribe
>

[Bob (paul-crapouillou)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC888 Analog [ALC888 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: paul 1355 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,1631c601,00100001'
   Controls : 31
   Simple ctrls : 19
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=/dev/sdb5
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100322)
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=7724d1fb-d1bf-4e45-b95a-05c43f028052 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: Yes
RelatedPackageVersions: linux-firmware 1.33
Reproducible: No
Tags: lucid regression-potential
TestedUpstream: Yes
Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/02/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: W7295NP2.10A
dmi.board.name: C51MCP51
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrW7295NP2.10A:bd11/02/2006:svn:pn:pvr:rvn:rnC51MCP51:rvr:cvn:ct3:cvr:

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

apport information

[Bob (paul-crapouillou)]

Tested on Karmic beta1, the bug is still here (see above).
I also tested with vanilla kernel 2.6.33.1 which should be stable. But the bug is still here...

[Bob (paul-crapouillou)]

Oops I mean Lucid beta1... Sorry about that.

[Bob (paul-crapouillou)]

I fixed the problem by removing my PCI wireless card, which uses a rt2560 chip.
Maybe the problem lies here.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]