X freeze when playing video with ATI HD 2600 graphic card - ubuntu 8.04

[LaToune]

my X (UI) freezes as soon as I launch a video or run glxgears. I have
just set up an ATI radeon HD 2600 graphic card with ATI driver I
downloaded from the web. the driver I set up is: ati-driver-
installer-8-11-x86.x86_64.run

I am running Ubuntu 8.04.
Graphic card is ATI Radeon HD 2600 pro: http://ati.amd.com/products/radeonhd2600/specs.html

Everything seems to work except when I try to run a video or
glxgears.I have tried to play the video with Video output set to X11
but the problem is the same. I look up on google and all forums. I do
not know what to do. Can anyone help?

my xorg.conf is:
# xorg.conf (X.Org X Window System server configuration file)
#
# This file was generated by dexconf, the Debian X Configuration tool,
using
# values from the debconf database.
#
# Edit this file with caution, and see the xorg.conf manual page.
# (Type "man xorg.conf" at the shell prompt.)
#
# This file is automatically updated on xserver-xorg package upgrades
*only*
# if it has not been modified since the last upgrade of the xserver-
xorg
# package.
#
# If you have edited this file but would like it to be automatically
updated
# again, run the following command:
# sudo dpkg-reconfigure -phigh xserver-xorg
Section "ServerLayout"
Identifier "Default Layout"
Screen 0 "aticonfig-Screen[0]-0" 0 0
EndSection
Section "Files"
EndSection
Section "Module"
Load "glx"
EndSection
Section "InputDevice"
Identifier "Generic Keyboard"
Driver "kbd"
Option "XkbRules" "xorg"
Option "XkbModel" "pc105"
Option "XkbLayout" "gb"
EndSection
Section "InputDevice"
Identifier "Configured Mouse"
Driver "mouse"
Option "CorePointer"
EndSection
Section "Monitor"
Identifier "aticonfig-Monitor[0]-0"
Option "VendorName" "ATI Proprietary Driver"
Option "ModelName" "Generic Autodetecting Monitor"
Option "DPMS" "true"
EndSection
Section "Device"
Identifier "aticonfig-Device[0]-0"
Driver "fglrx"
BusID "PCI:1:0:0"
Option "VideoOverlay" "on"
Option "OpenGLOverlay" "off"
EndSection
Section "Screen"
Identifier "aticonfig-Screen[0]-0"
Device "aticonfig-Device[0]-0"
Monitor "aticonfig-Monitor[0]-0"
DefaultDepth 24
SubSection "Display"
Viewport 0 0
Depth 24
EndSubSection
EndSection
lspci -vv
01:00.0 VGA compatible controller: ATI Technologies Inc RV630 [Radeon
HD 2600 AGP Series] (prog-if 00 [VGA controller])
Subsystem: ATI Technologies Inc Unknown device 0028
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B-
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort+ >SERR- <PERR-
Latency: 255 (2000ns min), Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 23
Region 0: Memory at d0000000 (32-bit, prefetchable) [size=256M]
Region 1: I/O ports at 9000 [size=256]
Region 2: Memory at e8420000 (32-bit, non-prefetchable) [size=64K]
[virtual] Expansion ROM at e8400000 [disabled] [size=128K]
Capabilities: <access denied>
lshw
desktop
description: Computer
width: 32 bits
*-core
description: Motherboard
physical id: 0
*-memory
description: System memory
physical id: 0
size: 511MiB
*-cpu
product: Intel(R) Pentium(R) 4 CPU 2.80GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
version: 15.2.7
size: 18EHz
width: 32 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic
sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss
ht tm pbe up pebs bts cid
configuration: id=0
*-cache:0
description: L1 cache
physical id: 0
size: 8KiB
*-cache:1
description: L2 cache
physical id: 1
size: 512KiB
*-pci
description: Host bridge
product: 651 Host
vendor: Silicon Integrated Systems [SiS]
physical id: 100
bus info: pci@0000:00:00.0
version: 01
width: 32 bits
clock: 33MHz
configuration: driver=agpgart-sis latency=32 module=sis_agp
*-pci
description: PCI bridge
product: Virtual PCI-to-PCI bridge (AGP)
vendor: Silicon Integrated Systems [SiS]
physical id: 1
bus info: pci@0000:00:01.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master
*-display
description: VGA compatible controller
product: RV630 [Radeon HD 2600 AGP Series]
vendor: ATI Technologies Inc
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 32 bits
clock: 66MHz
capabilities: vga_controller bus_master cap_list
configuration: driver=fglrx_pci latency=255 mingnt=8 module=fglrx
*-isa
description: ISA bridge
product: SiS962 [MuTIOL Media IO]
vendor: Silicon Integrated Systems [SiS]
physical id: 2
bus info: pci@0000:00:02.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-serial
description: SMBus
product: SiS961/2 SMBus Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 2.1
bus info: pci@0000:00:02.1
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=sis96x_smbus latency=0 module=i2c_sis96x
*-firewire
description: FireWire (IEEE 1394)
product: FireWire Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 2.3
bus info: pci@0000:00:02.3
version: 00
width: 32 bits
clock: 33MHz
capabilities: ohci bus_master cap_list
configuration: driver=ohci1394 latency=32 maxlatency=12 mingnt=4
module=ohci1394
*-ide
description: IDE interface
product: 5513 [IDE]
vendor: Silicon Integrated Systems [SiS]
physical id: 2.5
bus info: pci@0000:00:02.5
version: 00
width: 32 bits
clock: 33MHz
capabilities: ide bus_master cap_list
configuration: driver=pata_sis latency=128 module=pata_sis
*-multimedia
description: Multimedia audio controller
product: AC'97 Sound Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 2.7
bus info: pci@0000:00:02.7
version: a0
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=Intel ICH latency=32 maxlatency=11 mingnt=52
module=snd_intel8x0
*-usb:0
description: USB Controller
product: USB 1.1 Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 3
bus info: pci@0000:00:03.0
version: 0f
width: 32 bits
clock: 33MHz
capabilities: ohci bus_master
configuration: driver=ohci_hcd latency=32 maxlatency=80
module=ohci_hcd
*-usb:1
description: USB Controller
product: USB 1.1 Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 3.1
bus info: pci@0000:00:03.1
version: 0f
width: 32 bits
clock: 33MHz
capabilities: ohci bus_master
configuration: driver=ohci_hcd latency=32 maxlatency=80
module=ohci_hcd
*-usb:2
description: USB Controller
product: USB 1.1 Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 3.2
bus info: pci@0000:00:03.2
version: 0f
width: 32 bits
clock: 33MHz
capabilities: ohci bus_master
configuration: driver=ohci_hcd latency=32 maxlatency=80
module=ohci_hcd
*-usb:3
description: USB Controller
product: USB 2.0 Controller
vendor: Silicon Integrated Systems [SiS]
physical id: 3.3
bus info: pci@0000:00:03.3
version: 00
width: 32 bits
clock: 33MHz
capabilities: ehci bus_master cap_list
configuration: driver=ehci_hcd latency=32 maxlatency=80
module=ehci_hcd
*-network:0
description: Ethernet interface
product: SiS900 PCI Fast Ethernet
vendor: Silicon Integrated Systems [SiS]
physical id: 4
bus info: pci@0000:00:04.0
logical name: eth0
version: 90
serial: 00:10:dc:d4:aa:71
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical
configuration: broadcast=yes driver=sis900 driverversion=v1.08.10 Apr.
2 2006 latency=32 maxlatency=11 mingnt=52 module=sis900 multicast=yes
*-network:1
description: Wireless interface
product: RTL-8185 IEEE 802.11a/b/g Wireless LAN Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 6
bus info: pci@0000:00:06.0
logical name: wlan0
version: 20
serial: 00:02:44:93:6b:ad
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=ndiswrapper+net8185
driverversion=1.52+Realtek,10/20/2005,5.103.10 ip=192.168.0.6
latency=32 maxlatency=64 mingnt=32 module=ndiswrapper multicast=yes
wireless=IEEE 802.11g
*-network:2
description: Ethernet interface
product: DP83815 (MacPhyter) Ethernet Controller
vendor: National Semiconductor Corporation
physical id: 7
bus info: pci@0000:00:07.0
logical name: eth1
version: 00
serial: 00:09:5b:1f:da:5d
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical
configuration: broadcast=yes driver=natsemi driverversion=2.1
latency=32 maxlatency=52 mingnt=11 module=natsemi multicast=yes
*-communication UNCLAIMED
description: Communication controller
product: 536EP Data Fax Modem
vendor: Intel Corporation
physical id: 8
bus info: pci@0000:00:08.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: latency=32

[Michael Fearon (michaelfearon)]

LaToune, thanks for filing the bug report. Unfortunately unless you can reproduce this bug with a driver supported by Ubuntu, ie in the official ubuntu repositories, there's not much the devs can do to help. Alternatively you could file an upstream. Thanks again.

[LaToune (latoune)]

Thanks Michael.

1 - I initially installed the default driver proposed from the official ubuntu repository but got my X to freeze at login time (I was keying in user name and pwd and the screen was not getting to the desktop page).

2 - I then installed ati-driver-installer-8-11-x86.x86_64.run as suggested in a few forums. I got to log in but as I mentioned the X freezes when playing videos.

3 - I removed ati-driver-installer-8-11-x86.x86_64.run and got to set up the ATI driver using EnvyNG. It is my understanding EnvyNG is pulling drivers from the official ubuntu repository.

The problem remains...

HOW can I tell you what is the exact driver I have now set up on my computer?
Do you suggest I remove the driver again and I reinstall it from the Drivers set up tool in the Administration section?

thanks in advance.

[Michael Fearon (michaelfearon)]

LaToune

As far as I'm aware EnvyNG will download the latest driver from the
ATI website.

I've been trying to find a way to check the drivers on the system.
There doesn't appear to be one to do it directly. However, if you go
to:

menu > System > Administration > Hardware Drivers

This will list any proprietary drivers on your system. These of course
are unsupported by the Ubuntu development team.

I would agree that reinstalling the drivers through the repository
would be the best option. If you are still having problems file a bug
report against this.

It may also be worth trying out Ubuntu Ibex 8.10. You never know the
problem may have been solved in this version.

Hope this helps. :)

[LaToune (latoune)]

Hi Michael,

Thanks for you advices. I have uninstalled the ATI driver then got to reset the the ATI driver using menu > System > Administration > Hardware Drivers.

It installed correctly and I managed to reboot and login without any problems :). Moreover I have managed to play videos fine this time. This looks good...

However when I run glxgears, the windows pops up and start displaying the wheels but it then freezes... I suspect this issue will be the same when I want to run 3D destop features which is what I want to do in the first place.

Any directions for resolving this issue?

[Michael Fearon (michaelfearon)]

When you say it freezes do you mean glxgears or the whole desktop? It might be worth trying desktop effects just to see what happens.

Just to confirm are you still running 8.04 or have you upgraded to 8.10?

If you've checked these things and still have problems it would be best to file a new bug report. Then change the status of this one to 'invalid', as the earlier use of unsupported drivers confuses the issue.

Leave a comment here with the new bug report number (available in the top left corner) and I'll try and help with the new bug report.

Just to clarify. I'm not a developer so can't solve the bug directly. But will help to make sure the report is filed correctly increasing the chance of a fix.

Thanks

[LaToune (latoune)]

thanks Michael. I have un-installed driver using envyng -t and then reinstall the default ATI driver from the Gnome UI. It is now working... (don't ask me why).However the system is sometimes freezing out of the blue... I will keep monitoring it and may report another bug when I gather more information.

[LaToune (latoune)]

Was running an unsupported driver. I reinstalled supported driver and it worked however the supported driver did not work out of the box. I suppose the changes I made to menu.lst or xorg.conf file fixed the problem that experienced in the first place.