CUPS not listed in Services - not started- printer unrecognisedin 8.10

[[e-mail]]

Recently upgraded to 8.10 and now my Brother MFC420Cn printer that worked in 8.04 does not work. Tried to add printer. Admin says that CUPS is not started. Go to Services and CUPS is not listed as a service that can be started. Uninstalled CUPS and reinstalled. No change. Web updated today listed an upgrade to CUPS but no change.

Ran 8.04 from CD and it found and installed printer with no problem. Went back to 8.10 and no luck.
System > About Ubuntu does not list the release info.

[Pascal De Vuyst (pascal-devuyst)]

> Go to Services and CUPS is not listed as a service that can be started
This bug has already been reported as bug #283327 and has nothing to do with the fact that cups is not started on your machine.

Did you get errors during the distribution upgrade? Please add the log files from '/var/log/dist-upgrade/'
to this bug report as attachments?

What happens when you run the following commands on a terminal:
sudo /etc/init.d/cups status
sudo /etc/init.d/cups restart
lsb_release -a

[lightning_user (rob3377)]

Same has happened to me.
8.04 worked fine. 8.10 worked initially, and then (2months ago?) it stopped working!
CUPS service is not listed in services and is reported as stopped when trying to print.
i read the other bug, but that just tells me that it's not being listed as an error. how
does one exactly print from a ubuntu machine then?

lsusb picks up my printers ID, ubuntu fails to set it up.

sudo /etc/init.d/cups status
Status of Common Unix Printing System: cupsd is not running.

sudo /etc/init.d/cups restart
 * Restarting Common Unix Printing System: cupsd cupsd: Child exited with status 1!

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 8.10
Release: 8.10
Codename: intrepid

[Paul Dufresne (paulduf)]

Thank you lightning_user!
By the way, we are still waiting your answer, Lonestarbuilderscenter.

I know that if I move or erase my /etc/cups/cupsd.conf, then I also get:
cupsd: Child exited with status 1!

So could you please "ls -lh /etc/cups" and copy the result here, Lightning?

[[e-mail] (lonestarbuilderscenter)]

Paul Dufresne wrote:
> Thank you lightning_user!
> By the way, we are still waiting your answer, Lonestarbuilderscenter.
>
> I know that if I move or erase my /etc/cups/cupsd.conf, then I also get:
> cupsd: Child exited with status 1!
>
> So could you please "ls -lh /etc/cups" and copy the result here,
> Lightning?
>
>
n9159s@Hanger-01:/$ ls -lh /etc/cups
total 80K
-rw-r--r-- 1 root root 1.3K 2008-04-21 15:15 acroread.conf
-rw------- 1 root lp 82 2008-12-15 15:28 classes.conf
-rw-r--r-- 1 root root 1.6K 2008-12-15 16:04 cupsd.conf
-rw-r--r-- 1 root root 2.5K 2008-04-21 15:17 cupsd.conf.default
-rw-r--r-- 1 root root 2.4K 2008-04-21 15:17 cupsd.conf.O
-rw-r--r-- 1 root root 8.7K 2008-01-24 06:47 cups-pdf.conf
-rw-r--r-- 1 root root 4.4K 2008-04-21 15:17 mime.convs
-rw-r--r-- 1 root root 6.1K 2008-04-21 15:17 mime.types
-rw-r--r-- 1 root root 1.6K 2008-04-21 15:15 pdftops.conf
drwxr-xr-x 2 root lp 4.0K 2008-12-15 15:43 ppd
-rw------- 1 root lp 751 2009-01-17 14:17 printers.conf
-rw------- 1 root lp 791 2009-01-17 13:04 printers.conf.O
-rw-r--r-- 1 root root 242 2008-04-22 12:51 raw.convs
-rw-r--r-- 1 root root 213 2008-04-22 12:51 raw.types
-rw-r--r-- 1 root root 186 2008-04-21 15:17 snmp.conf
drwx------ 2 root lp 4.0K 2008-04-22 12:51 ssl
n9159s@Hanger-01:/$

[Paul Dufresne (paulduf)]

Well, you have a cupsd.conf file, but it is not the default one.
It looks like on december 15 2008, it was replaced by a new one, and the old one was saved.

I really would like to know what this current cupsd.conf file has in it.
Could you please attach your current /etc/cups/cupsd.conf to this bug report (by using Include an attachment, at the bottom of this web page).

After that, it could be good to test if the old one works fine by doing:
cd /etc/cups
sudo /etc/init.d/cups stop <--- Will probably fail... just to be sure it is stop
sudo cp cupsd.conf cupsd.conf.bad
sudo cp cupsd.conf.0 cupsd.conf
sudo /etc/init.d/cups start

And tell us if the last command, resulted in fail or by Ok.

[Paul Dufresne (paulduf)]

Newer comments should tell if bug #309599 is a duplicate.

[[e-mail] (lonestarbuilderscenter)]

Paul

The current cups is working fine in 8.04

It was when I tried to load 8.10 that the problem surfaced. I reloaded
8.04 and went back to work.

I do not have 8.10 loaded now and do not see what my current working
configuration has to do with the problem with 8.10.

If you still want the info from my system, then I will get it for you.

Regards
Larry

Paul Dufresne wrote:
> Well, you have a cupsd.conf file, but it is not the default one.
> It looks like on december 15 2008, it was replaced by a new one, and the old one was saved.
>
> I really would like to know what this current cupsd.conf file has in it.
> Could you please attach your current /etc/cups/cupsd.conf to this bug report (by using Include an attachment, at the bottom of this web page).
>
> After that, it could be good to test if the old one works fine by doing:
> cd /etc/cups
> sudo /etc/init.d/cups stop <--- Will probably fail... just to be sure it is stop
> sudo cp cupsd.conf cupsd.conf.bad
> sudo cp cupsd.conf.0 cupsd.conf
> sudo /etc/init.d/cups start
>
> And tell us if the last command, resulted in fail or by Ok.
>
>

[Pascal De Vuyst (pascal-devuyst)]

lonestarvuilderscenter,

Did you get errors during the distribution upgrade from 8.04 to 8.10? Please add the log files from '/var/log/dist-upgrade/'
to this bug report as attachments?

What happens when you run the following commands on a terminal:
sudo /etc/init.d/cups status
sudo /etc/init.d/cups restart
lsb_release -a

[[e-mail] (lonestarbuilderscenter)]

Pascal De Vuyst wrote:
> lonestarvuilderscenter,
>
> Did you get errors during the distribution upgrade from 8.04 to 8.10? Please add the log files from '/var/log/dist-upgrade/'
> to this bug report as attachments?
>
> What happens when you run the following commands on a terminal:
> sudo /etc/init.d/cups status
> sudo /etc/init.d/cups restart
> lsb_release -a
>
> ** Changed in: cups (Ubuntu)
> Assignee: Pascal De Vuyst (pascal-devuyst) => (unassigned)
>
>
Not an issue now. Have upgraded to latest version 9.x

[Pascal De Vuyst (pascal-devuyst)]

We are closing this bug report because it lacks the information described in the previous comments and you indicated that is not an issue anymore with Ubuntu 9.x