Brasero doesn't recognize CD/DVD drives

[Willie Pomales]

Binary package hint: brasero

I just upgraded from Ubuntu LTS 8.04 to Ubuntu Ibex 8.10 four days ago. Brasero worked perfectly under Hardy Heron bu t not under Intrepid Ibex. Below is the dmesg output:

willie@cpu5:~$ dmesg
[ 4268.060025] usb 5-8: new high speed USB device using ehci_hcd and address 9
[ 4268.241157] usb 5-8: configuration #2 chosen from 1 choice
[ 4268.241950] scsi9 : SCSI emulation for USB Mass Storage devices
[ 4268.244329] usb-storage: device found at 9
[ 4268.244335] usb-storage: waiting for device to settle before scanning
[ 4273.244146] usb-storage: device scan complete
[ 4273.245996] scsi 9:0:0:0: CD-ROM ARCHOS SlimCDRW 8824 1.50 PQ: 0 ANSI: 0 CCS
[ 4273.260725] sr1: scsi3-mmc drive: 24x/24x writer cd/rw xa/form2 cdda tray
[ 4273.261745] sr 9:0:0:0: Attached scsi CD-ROM sr1
[ 4273.262558] sr 9:0:0:0: Attached scsi generic sg2 type 5
willie@cpu5:~$

The Brasero window does not recognize the drive, even when empty media is on it. CD/DVD creator does recognize the drive but doesn't recognize empty media on it.

Your assistance will be greatly appreciated.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/brasero
NonfreeKernelModules: nvidia
Package: brasero 0.8.2-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
Uname: Linux 2.6.27-7-generic i686

[Pedro Villavicencio (pedro)]

does hal recognize the cd? could you please provide the logs asked at https://wiki.ubuntu.com/DebuggingHal ? thanks in advance.

[Sebastien Bacher (seb128)]

could you try if that's still an issue in jaunty?

[Willie Pomales (willie-pomales)]

Sebastien:
I will try it and report.
W.Pomales
------Original Message------
From: Sebastien Bacher
Sender: <email address hidden>
To: <email address hidden>
ReplyTo: Bug 293556
Subject: [SPAM] [Bug 293556] Re: Brasero doesn't recognize usb ARCHOS CDRW
Sent: Apr 28, 2009 4:14 PM

could you try if that's still an issue in jaunty?

--
Brasero doesn't recognize usb ARCHOS CDRW
https://bugs.launchpad.net/bugs/293556
You received this bug notification because you are a direct subscriber
of the bug.

Sent from my Verizon Wireless BlackBerry

[Claudio Moretti (flyingstar16)]

I can confirm this on Karmic (which, to me, means that even in Jaunty this may give problems)

tail -f /var/log/messages shows this:

Jul 26 14:31:06 Mycroft kernel: [14732.902811] cdrom: This disc doesn't have any tracks I recognize!
Jul 26 14:31:06 Mycroft kernel: [14732.928126] sr 0:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jul 26 14:31:06 Mycroft kernel: [14732.928139] sr 0:0:0:0: [sr0] Sense Key : Illegal Request [current]
Jul 26 14:31:06 Mycroft kernel: [14732.928150] Info fld=0x0
Jul 26 14:31:06 Mycroft kernel: [14732.928155] sr 0:0:0:0: [sr0] Add. Sense: Logical block address out of range
Jul 26 14:31:06 Mycroft kernel: [14732.933123] sr 0:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jul 26 14:31:06 Mycroft kernel: [14732.933135] sr 0:0:0:0: [sr0] Sense Key : Illegal Request [current]
Jul 26 14:31:06 Mycroft kernel: [14732.933146] Info fld=0x0
Jul 26 14:31:06 Mycroft kernel: [14732.933150] sr 0:0:0:0: [sr0] Add. Sense: Logical block address out of range

I found similar errors googling:
http://www.gossamer-threads.com/lists/engine?do=post_view_printable;post=1100174;list=linux
http://linux.derkeiler.com/Mailing-Lists/Kernel/2009-04/msg09814.html

Kernel mailing list, if I'm not wrong; the first refers to 2.6.31, I am currently running 2.6.31-4 amd64

[Claudio Moretti (flyingstar16)]

P.S. I don't think this has a "Low" priority: you can't burn any disc in any way.
That's, to me, very bad...

[Claudio Moretti (flyingstar16)]

Architecture: amd64
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: brasero 2.27.4-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 LANG=it_IT.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-4.22-generic
Uname: Linux 2.6.31-4-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare tape video www-data

[Pedro Villavicencio (pedro)]

that's a different bug since now it uses gio to see the cd devices there, please open a new bug if you're still facing the issue.