Fails to boot on Intel DP43TF motherboard

[dgrt]

Fails to boot from live CD or for installation and gives an error message:

BUG: Int 6: CR2 00000000
EDI 00e7ffff etc...

The same bug has been detailed in the Ubuntu forums:
http://ubuntuforums.org/showthread.php?p=6080480

[katon (matikatz)]

YES , I put the thread at the forums,
what we can do to solve this problem??

[katon (matikatz)]

okey....thanks for the change,.,,im happy people have read the bug

maty

2008/11/12 IanW <email address hidden>

> ** Changed in: linux (Ubuntu)
> Sourcepackagename: None => linux
>
> --
> Fails to boot on Intel DP43TF motherboard
> https://bugs.launchpad.net/bugs/292663
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
ICQ#: 40226462
Skype: katonidas
Email: <email address hidden>

[katon (matikatz)]

There is an advance in this bug?
It will not be usable with this version 8.10 of ubuntu?

[Andy Whitcroft (apw)]

Looking at that image you are hitting a very very early bug before proper panic is even possible. That is pretty nasty.

Please get the information in the forum pasted in here too. Would make reading the total bug information much simpler.

From our IRC conversation it seems you have a working debian/lenny installation so the machine is obviously bootable in general. It also gives us the ooptunity to get more information about the machine.

So I would recommend:

1) get the image from the forum loaded up against this bug as you need to register to read it which people won't bother to do,
2) get as much hardware information as you can off the Debian install: /proc/cpuinfo, lspci -vv, dmiinfo and attach them to this bug too, and
3) as you have a working 2.6.26 system, perhaps you could compile a 2.6.27 mainline kernel and see if that boots with your Debian userspace.

The last of these will help to eliminate the differences from 2.6.26 -> 2.6.27 as the cause.

[Andy Whitcroft (apw)]

It also seems that you had a working Hardy system which broke when updated to Inrepid. When the kernel was updated. So that very much points at the kernel. Compiling the mainline kernel in (3) above would help to confirm if it is a general 2.6.27 kernel issue or something specific to the Ubuntu image.

[Andy Whitcroft (apw)]

This wiki page lists the sort of information it is useful to collect and attach to this bug: https://wiki.ubuntu.com/KernelTeamBugPolicies

[katon (matikatz)]

First of all i must say we have two bugs with the same problem...maybe you can just leave one of them, is my responsibility , sorry.
this is the second bug i opened https://bugs.launchpad.net/ubuntu/+bug/291158

the picture is attached here, and if it is not good quality i will translate it on Sunday when i will be at the place with the computer.
Also i will bring all these information you say.

Finnaly i don;t know how can i do this compilation of DEBIAN lenny to 2.6.27 mainline...
How can i do it?

[katon (matikatz)]

I solved the problem just upgrading the BIOS firmware from the INTEL website

http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2980&OSFullName=All+Operating+Systems&lang=eng&strOSs=All&submit=Go!

i did the upgrade from Windows Vista system so it was fast.

I want to thank you people for the help,

Now i have issues watching HD movies but it is not the BUG 6 INT like so ...it's Okey :)

Maty - <email address hidden>

[alvarado (carlos-alv1)]

Thanks a lot!!! I thought I have to wait for a long while a new version of kubuntu was released, I'm gonna try this as fast as I can, once again thanks!!!

<email address hidden> <email address hidden>

--- El sáb 20-dic-08, katon <email address hidden> escribió:
De: katon <email address hidden>
Asunto: [Bug 292663] Re: Fails to boot on Intel DP43TF motherboard
A: <email address hidden>
Fecha: sábado, 20 diciembre, 2008, 2:33 am

I solved the problem just upgrading the BIOS firmware from the INTEL
website

http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2980&OSFullName=All+Operating+Systems&lang=eng&strOSs=All&submit=Go!

i did the upgrade from Windows Vista system so it was fast.

I want to thank you people for the help,

Now i have issues watching HD movies but it is not the BUG 6 INT like so
...it's Okey :)

Maty - <email address hidden>

--
Fails to boot on Intel DP43TF motherboard
https://bugs.launchpad.net/bugs/292663
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” source package in Ubuntu: New

Bug description:
Fails to boot from live CD or for installation and gives an error message:

BUG: Int 6: CR2 00000000
EDI 00e7ffff etc...

The same bug has been detailed in the Ubuntu forums:
http://ubuntuforums.org/showthread.php?p=6080480

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[alvarado (carlos-alv1)]

Well... I tried upgrade the bios and unfortunately it didnt work... now kubuntu 8.10 boot drops to initramfs, can you people help me again? I really appreciate it!

[alvarado (carlos-alv1)]

Hi people! I upgrade the BIOS successfully, but I cant install kubuntu 8.10 yet, installation stops at initramfs... can you help me please? Thanks!

[katon (matikatz)]

you have also this motherboard?
i tried only ubuntu 8.1

2009/2/5 alvarado <email address hidden>

> Hi people! I upgrade the BIOS successfully, but I cant install kubuntu
> 8.10 yet, installation stops at initramfs... can you help me please?
> Thanks!
>
> --
> Fails to boot on Intel DP43TF motherboard
> https://bugs.launchpad.net/bugs/292663
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
ICQ#: 40226462
Skype: katonidas
Email: <email address hidden>

[Steve Grace (sgrace)]

I just built a PC using the Intel DP43TF board. I don't have the same problem as the original poster but have some observations that might be helpful.

The original BIOS firmware on my board was version 0051 dated August 4, 2008. That version would not boot Ubuntu 8.04 or 8.10. Ubuntu 8.04 dropped to to the "initramfs" prompt in BusyBox, possibly what the OP is now reporting with Kubuntu 8.10. Ubuntu 8.10 crashed with error codes that I didn't write down.

I updated the BIOS firmware to version 0074 dated January 9, 2009. Ubuntu 8.04 still won't boot, but 8.10 boots and installed with no obvious problem.

I haven't started actively using Ubuntu 8.10 on this machine but almost everything I've tried seems to work fine. The only problem I've noticed is that Totem crashes when I try to play an audio file (Rhythmbox and the Nautilus preview work fine with the same file).

[alvarado (carlos-alv1)]

Hi friend! Yes, I do have the same mobo intel dp43tf
and I also have a Q9300 intel Quad Core, 500GB SATA, 80GB IDE and NVIDIA XFX 8500GT

      ¡Sé el Bello 51 de People en Español! ¡Es tu oportunidad de Brillar! Sube tus fotos ya. http://www.51bello.com/

[Timo Saarinen (timosa2)]

Has anyone tried Ubuntu 9.04 alpha on this board?

[Steve Grace (sgrace)]

On Wed, 2009-02-18 at 09:48 +0000, Timo Saarinen wrote:
> Has anyone tried Ubuntu 9.04 alpha on this board?

I have not, but as far as I know I'm not having issues with 8.10.

[alvarado (carlos-alv1)]

I tried already, but it didnt work, installation stops at initramfs

      ¡Sé el Bello 51 de People en Español! ¡Es tu oportunidad de Brillar! Sube tus fotos ya. http://www.51bello.com/

[Timo Saarinen (timosa2)]

According to the Intel BIOS manual there seems to be a setting in BIOS that let's you to choose your SATA mode (Advanced > Drive Configuration Menu > Configure SATA as) which is by default set to "IDE". Do you have tried "AHCI" instead?

[Steve Grace (sgrace)]

On Sun, 2009-02-22 at 09:33 +0000, Timo Saarinen wrote:
> According to the Intel BIOS manual there seems to be a setting in BIOS
> that let's you to choose your SATA mode (Advanced > Drive Configuration
> Menu > Configure SATA as) which is by default set to "IDE". Do you have
> tried "AHCI" instead?

I made the change and can now boot the 8.04 live CD. Thank you!

I hope this helps the original poster.

[Steve Grace (sgrace)]

On Sun, 2009-02-22 at 09:33 +0000, Timo Saarinen wrote:
> According to the Intel BIOS manual there seems to be a setting in BIOS
> that let's you to choose your SATA mode (Advanced > Drive Configuration
> Menu > Configure SATA as) which is by default set to "IDE". Do you have
> tried "AHCI" instead?

I looked into this further. The computer in question is set to dual-boot
Ubuntu 8.10 and Windows XP SP2.

Setting "Configure SATA as" to "AHCI" allows the Ubuntu 8.04 live CD to
boot. Unfortunately, this setting interferes with normal operation of my
computer. The GRUB menu is very slow to appear and Windows XP is no
longer bootable (because I don't have AHCI drivers installed). Ubuntu
8.10 still boots, though.

[alvarado (carlos-alv1)]

Hi guys!

After trying a lot of ways to get it I already installed kubuntu successfully, but I using now Ubuntu instead...
I guess it is not matter of Motherboard, it is IDE and SATA conflict
How did I solve my Problem? I disconnected IDE disk and installed Ubuntu in SATA disk, but I have a new problem now! In SATA disk are installed XP and Ubuntu and everything works fine, but if I connect IDE disk it is impossible to start Ubuntu, it only permit XP to start and recognize both disks IDE and SATA
How can it be fixed???
Thanks for the help

[Steve Grace (sgrace)]

On Tue, 2009-03-03 at 01:48 +0000, alvarado wrote:
> Hi guys!
>
> After trying a lot of ways to get it I already installed kubuntu
> successfully, but I using now Ubuntu instead...
> I guess it is not matter of Motherboard, it is IDE and SATA conflict
> How did I solve my Problem? I disconnected IDE disk and installed
> Ubuntu in SATA disk, but I have a new problem now! In SATA disk are
> installed XP and Ubuntu and everything works fine, but if I connect
> IDE disk it is impossible to start Ubuntu, it only permit XP to start
> and recognize both disks IDE and SATA
> How can it be fixed???
> Thanks for the help

The master boot record on the IDE disk doesn't know about Ubuntu because
that disk wasn't present when you installed Ubuntu. You may be able to
repair the problem by re-installing GRUB.

This issue isn't related to the bug you reported so I suggest that you
ask for further help on the ubuntu-users mailing list.

[kernel-janitor (kernel-janitor)]

Hi dgrt,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 292663

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[alvarado (carlos-alv1)]

Hi guys!
I'm still having issues with this, I'm able to run ubuntu 8.10 only if I unplug the IDE disk, I have a SATA and an IDE in this MB, ubuntu is installed in SATA disk
I already tried to install karmic koala version, but it still gives me an error
If somebody know how to fix it please let me know, thanks!

[Steve Grace (sgrace)]

alvarado wrote:
> Hi guys! I'm still having issues with this, I'm able to run ubuntu
> 8.10 only if I unplug the IDE disk, I have a SATA and an IDE in this
> MB, ubuntu is installed in SATA disk I already tried to install
> karmic koala version, but it still gives me an error If somebody know
> how to fix it please let me know, thanks!

Did you read my response from March 3?

With this motherboard, a PATA (IDE) drive always seems to take
precedence over a SATA drive. If you install an operating system
on the SATA drive without the PATA drive present, and then install the
PATA drive, the disk partition numbers will change and the installed
operating system won't boot.

It appears to me that you can't add or remove a PATA drive once you've
installed an operating system on a SATA drive.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]