Waltop tablet needs linuxwacom 0.8.1-6 to work properly on Intrepid.

Bug #291908 reported by Matheus Pacheco de Andrade
64
This bug affects 6 people
Affects Status Importance Assigned to Milestone
wacom-tools (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Binary package hint: wacom-tools

Intrepid has wacom driver 0.8.1-4 installed. Some tablets with Waltop chipset (mine is Aiptek 600U) wouldn't work with it, hanging the device upon any pressure inflicted to it.
Installing 0.8.1-6 from source fixes it completely.

Plus, it fixes many Wacom open bugs.

Maybe it would be sane (or right) to push this version to 8.10, it could even be done through a ppa...

Thanks.

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Bryce Harrington (bryce) wrote :

Hi matheusp-andrade,

Please attach the output of `lspci -vvnn`, and attach your /var/log/Xorg.0.log file from after reproducing this issue. If you've made any customizations to your /etc/X11/xorg.conf please attach that as well.

Changed in wacom-tools:
status: New → Incomplete
Revision history for this message
Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :

Hello.
Since the device is usb connected, I took the liberty of adding the output of 'lsusb -vv'.
Also, I include the output of 'dmesg', and the configuration files I used for setting it with Xorg (no xorg.conf messing around).
The first file is a hal policy fdi file for configuring Xorg hotplugging and the other is the default wacom udev rules with 2 more customized rules added.

Thank you.

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Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :
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Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :
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Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :
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Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :
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Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :
Bryce Harrington (bryce)
Changed in wacom-tools:
importance: Undecided → High
status: Incomplete → Triaged
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Bryce Harrington (bryce) wrote :

Hi Matheus,

You mention that the new version fixes a number of other bugs. Would you mind reviewing our tracker to see which bug #'s would be solved with this upgrade? https://bugs.edge.launchpad.net/ubuntu/+source/wacom-tools

This could help us justify doing the package update as an SRU.

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Matheus Pacheco de Andrade (matheusp-andrade-deactivatedaccount) wrote :

Well, I already marked 2 of the bugs fixable by this update as duplicates of this one, in order to ease the fix (btw, it would be a great idead for launchpad, link a single fix to many bugs).
I guess that these will be positively affected too:
https://bugs.edge.launchpad.net/ubuntu/+source/wacom-tools/+bug/272739
https://bugs.edge.launchpad.net/ubuntu/+source/wacom-tools/+bug/288995

The ones I tracked before and marked as duplicate:
https://bugs.launchpad.net/bugs/204519
https://bugs.launchpad.net/ubuntu/+source/wacom-tools/+bug/281031

Thank you, Bryce

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Bryce Harrington (bryce) wrote :

Okay thanks. First though I think we need to get wacom-tools merged in Jaunty. There are some Ubuntu-only changes that need to be resolved/dropped, and if that works fine in jaunty, then we can explore SRU possibilities.

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Magnes (magnesus2) wrote :

I have the same problem with Acecad Flair tablet (Pentagram QuadPen) - I use wacom drivers (instead of acecad ones) because the acecad ones never really worked for me and the wacom ones were great.
In intrepid any pressure stops the cursor. I marked my bug about this tablet as a duplicate of this bug.

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cirelle (gcirino) wrote :

I've been experiencing the same issue with stylus pressure on the tablet. As soon as I touch the tablet (pad) the cursor stops. So is the only workaround to uninstall the current 8.1.4 ubuntu drivers and compile the 8.1.6 version from wacom? My tablet is a Wacom Graphire 4 model CTE-440.

on a side note, the Buttons on the pad no longer seem to have an effect, but the mouse works with the re-established entries in xorg.conf

Revision history for this message
Loïc Martin (loic-martin3) wrote :

Why would you want to compile 8.1.6 when linuxwacom provides pre-built binaries to save you the hassle? There's very few reasons to compile the drivers.

You can follow the instructions at https://help.ubuntu.com/community/Wacom/LatestDriver

For the pad, you need to configure it in xorg.conf like before.

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cwitte (cwitte) wrote :

There appears to be a bug in the latest pre-built binaries. I installed these on a fresh intrepid install and the tablet didn't work at all. In Xorg.0.log I got

(II) Loading /usr/lib/xorg/modules/input//wacom_drv.so
dlopen: /usr/lib/xorg/modules/input//wacom_drv.so: undefined symbol: xf86errno
(EE) Failed to load /usr/lib/xorg/modules/input//wacom_drv.so
(II) UnloadModule: "wacom"
(EE) Failed to load module "wacom" (loader failed, 7)
(EE) No input driver matching `wacom'
(EE) config/hal: NewInputDeviceRequest failed
(II) config/hal: Adding input device WALTOP International Corp. Slim Tablet
(II) LoadModule: "wacom"

notice the double slash before wacom_drv.so, I don't think that should be there.
When I build the drivers myself, everything works fine.

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sam tygier (samtygier) wrote :
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Timo Aaltonen (tjaalton) wrote :

Closing as fixed, reopen if it still doesn't work in jaunty.

Changed in wacom-tools:
status: Triaged → Fix Released
Revision history for this message
sam tygier (samtygier) wrote :

Bryce Harrington hinted at the possibility of an SRU once the jaunty merge had happened.

the jaunty wacom-tools 1:0.8.1.6-1ubuntu1 deb installs ok in intrepid, but xserver-xorg-input-wacom 1:0.8.1.6-1ubuntu1 has dependency issues (i think it wants a newer X). I dont have any hardware to test.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

you usually can't mix binaries, and in this case the driver is built against the newer xserver so the package says it uses the newer input ABI. Just build it on intrepid and it should work.

Revision history for this message
Loïc Martin (loic-martin3) wrote :

I've build backported 0.8.6 packages for Intrepid and can confirm they install and work well for the amd64 version.

I've also opened a backport request at https://bugs.launchpad.net/intrepid-backports/+bug/309531

You'll find the packages on the bug report and on https://help.ubuntu.com/community/Wacom along with instructions.

Please test them (remember you also need to configure your /etc/xorg.conf) and, more important, report if they work for you on the backport request, so the request can be accepted.

Revision history for this message
Magnes (magnesus2) wrote :

I installed the packages. It helped only partially. Right now I can draw but cursor jumps from point to point (like there was some grid) and when I take the pen away it still behaves like I'm pressing (for example when I start selecting a region in Nautilus and then take the pen away, selecting doesn't end).
As I stated before I use Acecad Flair tablet not a Wacom one, but it's compatible and wacom drivers worked for it PERFECTLY in every other Ubuntu edition.

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