evolution can't retrieve/send mail

Bug #289272 reported by Tracey montague lotfi
6
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Evolution can't send or receive mail. My other address (since you can't email me via Evolution!) is <email address hidden>

ProblemType: Bug
Architecture: i386
Date: Sat Oct 25 22:21:11 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: hsfengine
Package: evolution 2.22.1.1-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.24-17-generic i686

Tags: apport-bug
Revision history for this message
Tracey montague lotfi (drumzkool) wrote :
Revision history for this message
Mackenzie Morgan (maco.m) wrote :

Could you provide some more information? Are you sure you have the settings configured properly? Is Evolution in Offline mode? Are you going through a proxy? Does it give any errors? And can you reproduce this using the Intrepid Release Candidate live cd?

Changed in evolution:
status: New → Incomplete
Revision history for this message
Tracey montague lotfi (drumzkool) wrote : Re: [Bug 289272] Re: evolution can't retrieve/send mail

> Could you provide some more information?
It says that there is an error in retrieving mail when I try to do
that. I have Linux, by the way.
Are you sure you have the
> settings configured properly?
Yes, everything was fine, nothing's changed and now it doesn't work.
Is Evolution in Offline mode?
No
 Are you going through a proxy?
How do I find that out?
Does it give any errors?
And can you reproduce this using the Intrepid Release Candidate live cd?
>Tell me what that is and how to do it.......

> ** Changed in: evolution (Ubuntu)
> Status: New => Incomplete
>
> --
> evolution can't retrieve/send mail
> https://bugs.launchpad.net/bugs/289272
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "evolution" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evolution
>
> Evolution can't send or receive mail. My other address (since you can't
> email me via Evolution!) is <email address hidden>
>
> ProblemType: Bug
> Architecture: i386
> Date: Sat Oct 25 22:21:11 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/bin/evolution
> NonfreeKernelModules: hsfengine
> Package: evolution 2.22.1.1-0ubuntu3
> PackageArchitecture: i386
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: evolution
> Uname: Linux 2.6.24-17-generic i686
>

Revision history for this message
Mackenzie Morgan (maco.m) wrote :

The Intrepid Release Candidate can be downloaded here:
http://releases.ubuntu.com/intrepid

Try setting up your Evolution on the live cd, and see if you can send
emails. Also, please try creating a new user on your machine and see if
that user can send emails with Evolution.

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
Revision history for this message
Tracey montague lotfi (drumzkool) wrote :

Every few days I'm able to receive mail then an error fetching mail
comes up for days on end. Does either of you have a clue as to what
could be causing it?
I'd appreciate any help you can offer.

Tracey

On 10/31/08, Sebastien Bacher <email address hidden> wrote:
> ** Changed in: evolution (Ubuntu)
> Importance: Undecided => Low
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> evolution can't retrieve/send mail
> https://bugs.launchpad.net/bugs/289272
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "evolution" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evolution
>
> Evolution can't send or receive mail. My other address (since you can't
> email me via Evolution!) is <email address hidden>
>
> ProblemType: Bug
> Architecture: i386
> Date: Sat Oct 25 22:21:11 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/bin/evolution
> NonfreeKernelModules: hsfengine
> Package: evolution 2.22.1.1-0ubuntu3
> PackageArchitecture: i386
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: evolution
> Uname: Linux 2.6.24-17-generic i686
>

Revision history for this message
Mackenzie Morgan (maco.m) wrote :

Is it reproducible on the live cd? If you create a new user, can they
send/receive emails?

Revision history for this message
Sebastien Bacher (seb128) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in evolution:
status: Incomplete → Invalid
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