when I want to quit, de computer restarts again

[debby_marchena]

Binary package hint: synaptic

when I want to quit, finish using te computer, it restarts again
I try and try, but it does not stop, it restart, it reboots, asks my pasword etc.

Once I must have made a mistake trying to get a new letter type, so I got Roxen.
I tried to remove Roxen3, but I do not manage to remove it. Roxen freaks the sound card, it crashed, so I want to remove Roxen.

I started my computer with the original DVD Ubuntu unleashed hoping to re open my sound card, but it did not work. Now my computer does not stop when I want to quit. Ir restarts.

ProblemType: Bug
Architecture: i386
Date: Sat Oct 25 22:05:49 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/sbin/synaptic
Package: synaptic 0.61ubuntu9
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/X11R6/bin
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: synaptic
Uname: Linux 2.6.24-21-386 i686

[Mackenzie Morgan (maco.m)]

Regarding inability to uninstall roxen3, did you try running "sudo apt-get remove roxen3" in the terminal?

For the quit/restart thing...if you type "sudo shutdown -h now" in a terminal, what happens?

[debby_marchena (debby-marchena)]

Dear Mackenzie,

Thank you for your mail.

Yesterday I put the computer into 'hybernate' and that worked. It made a lot of noise and it closed. Today it started en closed normally, as if nothing had happened.

About the sudo command:
In 'system' I could not find any place to put a command in, so I went to 'GRUB', hoping that would be the place to put a command.
I do not know anything about computers, but I know that when I press Esc during the starting up of the computer I get there. So i typed

sudo apt-get remove roxen3

and the computer answered error 27 unrecognized command.

How do I get to a place where the computer accepts the command? In GRUB there is a list of possible commands, but not remove or format etc.

As I have the computer update itself, it updates Roxen as well, there is no option of removing or deleting there, and when the updates should be complete and installed etc the computer notifies me there is an error 10, and that the installation in not completed. Maybe that 'error 10' is a clue of what is happening?

Again, thank you for your support.

Sincerely yours,

Debby.

--- On Sun, 10/26/08, Mackenzie Morgan <email address hidden> wrote:

> From: Mackenzie Morgan <email address hidden>
> Subject: [Bug 289260] Re: when I want to quit, de computer restarts again
> To: <email address hidden>
> Date: Sunday, October 26, 2008, 6:19 AM
> Regarding inability to uninstall roxen3, did you try running
> "sudo apt-
> get remove roxen3" in the terminal?
>
> For the quit/restart thing...if you type "sudo
> shutdown -h now" in a
> terminal, what happens?
>
> ** Changed in: synaptic (Ubuntu)
> Status: New => Incomplete
>
> --
> when I want to quit, de computer restarts again
> https://bugs.launchpad.net/bugs/289260
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “synaptic” source package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: synaptic
>
> when I want to quit, finish using te computer, it restarts
> again
> I try and try, but it does not stop, it restart, it
> reboots, asks my pasword etc.
>
> Once I must have made a mistake trying to get a new letter
> type, so I got Roxen.
> I tried to remove Roxen3, but I do not manage to remove it.
> Roxen freaks the sound card, it crashed, so I want to remove
> Roxen.
>
> I started my computer with the original DVD Ubuntu
> unleashed hoping to re open my sound card, but it did not
> work. Now my computer does not stop when I want to quit. Ir
> restarts.
>
> ProblemType: Bug
> Architecture: i386
> Date: Sat Oct 25 22:05:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/sbin/synaptic
> Package: synaptic 0.61ubuntu9
> PackageArchitecture: i386
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/X11R6/bin
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: synaptic
> Uname: Linux 2.6.24-21-386 i686

[Mackenzie Morgan (maco.m)]

Commands go in the terminal, which is found in Applications ->
Accessories -> Terminal.

[debby_marchena (debby-marchena)]

Thank you, hopefully with the next update the sound will return.
Thanks again.

--- On Sun, 10/26/08, Mackenzie Morgan <email address hidden> wrote:

> From: Mackenzie Morgan <email address hidden>
> Subject: Re: [Bug 289260] Re: when I want to quit, de computer restarts again
> To: <email address hidden>
> Date: Sunday, October 26, 2008, 7:59 PM
> Commands go in the terminal, which is found in Applications
> ->
> Accessories -> Terminal.
>
> --
> when I want to quit, de computer restarts again
> https://bugs.launchpad.net/bugs/289260
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “synaptic” source package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: synaptic
>
> when I want to quit, finish using te computer, it restarts
> again
> I try and try, but it does not stop, it restart, it
> reboots, asks my pasword etc.
>
> Once I must have made a mistake trying to get a new letter
> type, so I got Roxen.
> I tried to remove Roxen3, but I do not manage to remove it.
> Roxen freaks the sound card, it crashed, so I want to remove
> Roxen.
>
> I started my computer with the original DVD Ubuntu
> unleashed hoping to re open my sound card, but it did not
> work. Now my computer does not stop when I want to quit. Ir
> restarts.
>
> ProblemType: Bug
> Architecture: i386
> Date: Sat Oct 25 22:05:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/sbin/synaptic
> Package: synaptic 0.61ubuntu9
> PackageArchitecture: i386
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/X11R6/bin
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: synaptic
> Uname: Linux 2.6.24-21-386 i686

[Duane Hinnen (duanedesign)]

You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release?
http://www.ubuntu.com/testing/karmic/alpha5
Thanks in advance.

[Jean-Baptiste Lallement (jibel)]

 We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!