[Gateway ML6226B] hibernate/resume failure

[taiebot65]

Hello suspend and hibernate were working fine under hardy, and since my upgrade to intrepid they are not working anymore.
I suspect a bug with my intel driver because my laptop hang with a white spot on top left corner when i try to suspend or hibernate.

kernel Linux home 2.6.27-5-generic
I've tried booting with apci=off options and it didn t solve the problem.
I would like to change my intel driver but displayconfig-gtk doesn t exist anymore???

[taiebot65 (taiebot65)]

Following https://wiki.ubuntu.com/DebuggingKernelSuspend
when i m doing sudo sync; echo 1 > /sys/power/pm_trace; /etc/acpi/sleep.sh force
bash: /sys/power/pm_trace: Permission non accordée
cat: /etc/network/run/ifstate: Aucun fichier ou dossier de ce type
cat: /etc/network/run/ifstate: Aucun fichier ou dossier de ce type
SIOCSIFFLAGS: Permission non accordée
SIOCSIFFLAGS: Permission non accordée
Couldnt get a file descriptor referring to the console
Couldnt get a file descriptor referring to the console
open /dev/mem: Permission denied
Failed to initialise LRMI (Linux Real-Mode Interface).
/etc/acpi/suspend.d/80-video-vesa-state.sh: line 7: [: != : opérateur unaire attendu
 * Shutting down ALSA... * warning: 'alsactl store' failed with error message 'alsactl: save_state:1528: Cannot open /var/lib/alsa/asound.state for writing: Permission denied'... [fail]
 * Saving the system clock
Désolé, seul le super usager peut modifier l'horloge matérielle.
open /dev/mem: Permission denied
Failed to initialise LRMI (Linux Real-Mode Interface).
/etc/acpi/sleep.sh: line 49: /sys/power/state: Permission non accordée
open /dev/mem: Permission denied
Failed to initialise LRMI (Linux Real-Mode Interface).
open /dev/mem: Permission denied
Failed to initialise LRMI (Linux Real-Mode Interface).
/etc/acpi/resume.d/17-video-restore.sh: line 6: [: != : opérateur unaire attendu
open /dev/mem: Permission denied
Failed to initialise LRMI (Linux Real-Mode Interface).
/etc/acpi/resume.d/35-modules-load.sh: line 7: /sys/class/firmware/timeout: Permission non accordée
/etc/acpi/resume.d/35-modules-load.sh: line 17: /sys/class/firmware/timeout: Permission non accordée
 * Setting the system clock
Désolé, seul le super usager peut modifier l'horloge matérielle.
 * Unable to set System Clock to: lundi 6 octobre 2008, 23:38:52 (UTC+0000)
open /dev/mem: Permission denied
Failed to initialise LRMI (Linux Real-Mode Interface).
usage: chvt N
 * Setting up ALSA... [ OK ]
FATAL: Error removing button (/lib/modules/2.6.27-5-generic/kernel/drivers/acpi/button.ko): Operation not permitted
FATAL: Error removing fan (/lib/modules/2.6.27-5-generic/kernel/drivers/acpi/fan.ko): Operation not permitted
FATAL: Error removing thermal (/lib/modules/2.6.27-5-generic/kernel/drivers/acpi/thermal.ko): Operation not permitted
FATAL: Module acpi_sbs not found.
FATAL: Error removing ac (/lib/modules/2.6.27-5-generic/kernel/drivers/acpi/ac.ko): Operation not permitted
FATAL: Error removing battery (/lib/modules/2.6.27-5-generic/kernel/drivers/acpi/battery.ko): Operation not permitted
FATAL: Module acpi_sbs not found.

[taiebot65 (taiebot65)]

but when i m doing sudo su before this command i suspend normally....

[taiebot65 (taiebot65)]

I ve updated today uname -a
Linux home 2.6.27-6-generic #1 SMP Tue Oct 7 04:15:04 UTC 2008 i686 GNU/Linux
And problem is still here.

Since the update The command listed above (sync; echo 1 > /sys/power/pm_trace; /etc/acpi/sleep.sh force) is making my laptop suspend but xorg fail to restart was not an issued before with 2.6.27.5 . I've noticed after that my Bios and time system doesn't match at all. Is it normal ?I m having a date for my bios of 01/08/2096 and for my date system of 01/01/97.

[taiebot65 (taiebot65)]

Updated today uname -a
Linux home 2.6.27-7-generic #1 SMP Fri Oct 10 03:55:24 UTC 2008 i686 GNU/Linux
Problems remain

[taiebot65 (taiebot65)]

[ 1.964466] Magic number: 12:689:36

[taiebot65 (taiebot65)]

I still can not hibernate or suspend from ubuntu intrepid.
But i can suspend when I m using my laptop hotkey fn + f3 in gdm but thisis not working in xserver my dmesg.txt after a successfull suspend i think this is related to the bios or acpi.

[taiebot65 (taiebot65)]

21/10/2008 problems remains

[Alan Searchwell (searchie)]

Gateway MX8741: 1.83GHz Core 2 Duo, 1024MB DDR2, Intel 943GML Chipset (GMA 950 graphics), rtl8187B wireless. Upgraded from Gutsy to Hardy and then immediately to Intrepid. Primary objective was to get the new Network Manager Applet 0.7.0, other wireless improvements and the ability to go fullscreen in Youtube. Have tested using NM too connect to hidden networks both secure (WPA-TKIP) and unsecured, with success.

Under Gutsy the system would resume from suspend but, shutdown immediately, usually before the password could be entered at the password dialog. When re-started, the system would return to the pre-suspend state with an error message that there was a problem with the suspend process. Sometimes the system would be unstable after the resume requiring a re-start. After the upgrade suspend/hibernate cause the system to hang with a white square in the top left corner of the screen, just as taiebot65 described requiring a hard reboot.

I don't know which logs will help resolve the issue or where to find them.

[taiebot65 (taiebot65)]

Updated today
Linux home 2.6.27-8-generic #1 SMP Thu Nov 6 17:33:54 UTC 2008 i686 GNU/Linux
problem remain...

[taiebot65 (taiebot65)]

Updated kernel
uname -a
Linux home 2.6.27-10-generic #1 SMP Fri Nov 21 12:00:22 UTC 2008 i686 GNU/Linux
Problem remain.

[Steve Beattie (sbeattie)]

This bug was reported in the Intrepid development cycle; removing regression-potential and marking as regression-release.

[taiebot65 (taiebot65)]

I've started testing Jaunty and i just wanted to say that i'm still having the same bug.
i think i m using the last kernel buil 2.6.28.4.

[taiebot65 (taiebot65)]

Still testing and problem remains with 2.6.28.6

[silvagroup (casaba7339-ubuntu)]

Having same problem here with suspend, just get black screen when I try to come back to session, if I do crtl-alt-bksp or ctl-alt-delete I see a quick view of desktop and then it goes into and endless error something like:
zen
[some numbers] ata1(or2) dryerror blah blah blah, should write it down next time, but kind of unwilling to do it any more because the only way I can recover is to do a power off. I am not willing to live with the damage that may do.

As for hibernate I just do a power down because that's what my hibernate does anyway. I have to log back in and just start everything all over again. Doesn't save system status running apps or anything.

This is critical these are things that need to be addressed if Ubuntu is to be considered as a serious laptop alternative OS.
The kicker is they work right in XP and Vista.
It's really difficult to sell Ubuntu when you are in a business meeting and you boot up windows on your laptop after touting the advantages of Ubuntu and then have to explain that yeah it's great on the desktop but come with some critical limitations on on the laptop, which is what most of your audience has in front of them at the time.

I have tried all kinds of things from the Internet searches that I have done and the best so far is getting hibernate to shutdown my system. Well that I could do before all the hours spend trying to fix this issue with shutdown now.

Please let me know what you need in way of logs and settings, this needs some serious work and effort.

[taiebot65 (taiebot65)]

Attached to this bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/334497 my apport report after an hibernate problem

Suspend is working fine now in Jaunty.
I can hibernate but not resume from hibernate

[taiebot65 (taiebot65)]

Attached to bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/341593 my new apport report after an hibernate problem with the new kernel
Bug has been marked as a duplicate of this bug.

[taiebot65 (taiebot65)]

Same issue with new kernel.
Linux home 2.6.28-10-generic #32-Ubuntu SMP Mon Mar 16 02:49:09 UTC 2009 i686 GNU/Linux

[taiebot65 (taiebot65)]

Attached to Bug #345305 apport reportwith the latest kernel
Linux home 2.6.28-11-generic #34-Ubuntu SMP Tue Mar 17 20:34:52 UTC 2009 i686 GNU/Linux

[taiebot65 (taiebot65)]

Attached to Bug #346269 my apport report with the latest kernel

Linux home 2.6.28-11-generic #36-Ubuntu SMP Fri Mar 20 19:40:40 UTC 2009 i686 GNU/Linux

[taiebot65 (taiebot65)]

I have changed the description to [Gateway ML6226B] hibernate/resume failure i really want someone to help me fix this bug...

[taiebot65 (taiebot65)]

New kernel... and exactly the same problem i can not boot properly after hibernation.

[Leann Ogasawara (leannogasawara)]

Hi taiebot65,

I apologize for the extremely delayed response here to a bug you reported quite some time ago :( However, I really appreciate your constant updates to this bug. Lets see if we can try to gather a bit more information. Care to take a look at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume particularly the Debugging Hibernate section. Please let us know your results. Thanks.

[taiebot65 (taiebot65)]

It s just the first day that someone try to help me after 6 months that i received a fix
I now can suspend and hibernate with no problems, I ve received the fix during upgrade to beta keep up the good work hopefully i will not have to reopen this bug...
You do an amazing job
thank you !!!

[taiebot65 (taiebot65)]

Upgraded to jaunty beta and this bug was resolved i took the decision to close this bug because it seems that i m the only gateway ML6226B in ubuntu