firefox crashed and would get open and get on internet

Bug #276098 reported by ebi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Was using FF when it crashed and I was using Blogtalk radio's interface when everything shut down, and then the FF would pause trying to open, then it just stopped and would not open... I've been having to click twice on FF to get it open even before I just recently (1day ago) added the BlogTalkRadio toolbar addon.

Seems like Blogtalk toolbar might have had something to do with it crashing. It has been removed.

However, since removing it FF was still having problems. It was stalling, then it would just stop. Then repeat. However, before today I could repeat by clicking the icon a second time and it would usually start up.

I am now hardwired to the net in order to get things to work. Seems like it also had something to do with being wireless. Which has been kind of a touchy issue too. But stabilized with the use of a netgear card I had. Yet lately the wireless would work without it since upgrading to hardy heron... at least most of the time. But without the card all I see in the panel is an icon showing two computer screens which I thought should show the wireless networks available but never does until I insert the card.

Sorry about all the confusing descriptions. But I figure hey I'm a 60 year old none geek, I should get a little slack.

Here is info from FF about.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.3) Gecko/2008092510 Ubuntu/8.04 (hardy) Firefox/3.0.3

Hardware
Dell Inspiron 8600 laptop

I have several addons.

All-in-One Sidebar (think I used this with FF2)
Bookmars Previews
Cooliris Previews (used with FF2)
Dictionary Tooltip
Download Statusbar (disabled)
Download Helper
FireFTP
FoxClocks (used with FF2)
Foxytunes (used with FF2)
mediaplayerconnectivity (which I'm not sure I am using correctly so it might be set wrong)
MetroPipe Privacy Bar (used with FF2 never had any problem)
mid
Morning Coffee
Noscript (used with FF2)
ScrapBook
Tab Kit
Toolbar Buttons
Ubuntu Firefox Modifications
United States English Dictionary
Wired-Marker (don't use much)
Zotero (installed for a while but not used yet)

Now How do I followup on finding/getting the fix? Is it emailed?

In the meantime point me in the right direction.
email = <email address hidden>

Thanks

ProblemType: Bug
Architecture: i386
Date: Mon Sep 29 15:57:59 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: fglrx
Package: firefox-3.0 3.0.3+build1+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic i686

Tags: apport-bug
Revision history for this message
ebi (ebinstitute) wrote :
Revision history for this message
arno_b (arno.b) wrote :

Please, try to run firefox using a clean profile in order to see if the problem comes from one of your extension: firefox -safe-mode

It your problem still occurs, try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs and http://live.gnome.org/GettingTraces/Details.

Set to incomplete until we have more a backtrace or more info.
Let us know if you have problems to get a backtrace.

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
ebi (ebinstitute) wrote : Re: [Bug 276098] Re: firefox crashed and would get open and get on internet
Download full text (4.3 KiB)

Arnaud,

Thanks for the suggestion. I have never used Firefox in the safe mode but will read how to do it. I'm assuming by your suggestion that safe mode gives me an extension "free" version to run to see how it all works.

Then I assume I should respond directly back to you, which is what I will do.

Give me about a day and I'll get a report to you.

Many thanks for the response.

WARNING REGARDING CONFIDENTIALITY
-----------------------------------------------------------------------
This message, attachment and contents are for the exclusive use of the addresses and are confidential. If you are not the intended recipient, please notify us immediately by e-mail and delete this e-mail and its contents.

--- On Tue, 9/30/08, Arnaud Blouin <email address hidden> wrote:
From: Arnaud Blouin <email address hidden>
Subject: [Bug 276098] Re: firefox crashed and would get open and get on internet
To: <email address hidden>
Date: Tuesday, September 30, 2008, 6:00 AM

Please, try to run firefox using a clean profile in order to see if the
problem comes from one of your extension: firefox -safe-mode

It your problem still occurs, try to obtain a backtrace by following the
instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs and
http://live.gnome.org/GettingTraces/Details.

Set to incomplete until we have more a backtrace or more info.
Let us know if you have problems to get a backtrace.

** Changed in: firefox-3.0 (Ubuntu)
       Status: New => Incomplete

--
firefox crashed and would get open and get on internet
https://bugs.launchpad.net/bugs/276098
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: firefox-3.0

Was using FF when it crashed and I was using Blogtalk radio's interface
when everything shut down, and then the FF would pause trying to open, then it
just stopped and would not open... I've been having to click twice on FF to
get it open even before I just recently (1day ago) added the BlogTalkRadio
toolbar addon.

Seems like Blogtalk toolbar might have had something to do with it crashing. It
has been removed.

However, since removing it FF was still having problems. It was stalling, then
it would just stop. Then repeat. However, before today I could repeat by
clicking the icon a second time and it would usually start up.

I am now hardwired to the net in order to get things to work. Seems like it
also had something to do with being wireless. Which has been kind of a touchy
issue too. But stabilized with the use of a netgear card I had. Yet lately the
wireless would work without it since upgrading to hardy heron... at least most
of the time. But without the card all I see in the panel is an icon showing two
computer screens which I thought should show the wireless networks available but
never does until I insert the card.

Sorry about all the confusing descriptions. But I figure hey I'm a 60 year
old none geek, I should get a little slack.

Here is info from FF about.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.3) Gecko/2008092510
Ubuntu/8.04 (hardy) Firefox/3.0.3

Hardware
Dell Inspiron 8600 l...

Read more...

Revision history for this message
arno_b (arno.b) wrote :

You should use directly launchpad to answer and to fill bugs:
https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/276098

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.