NM applet fails to report connection failure with Pantech EVDO modem

[tz]

I have a Pantech EVDO modem with Verizon service. It works if I set "Stupid Mode = on" in wvdial.conf, and run it from the command line, but I shouldn't have to. The modem is completely recognized on /dev/ttyACM0 and wvdial (or even chat) will just work.

But the applet won't let me. Ubuntu has decided to never ever fix gnome-ppp although there is a patch https://bugs.launchpad.net/ubuntu/+source/gnome-ppp/+bug/121487 and the problem is well known. So you won't fix the old program, and the ones in Hardy (and probably in Intrepid?) are broken.

For the applet:

It only seems to let me try to configure it in Manual mode. I have to unlock each time.

When I do configure it, and select the checkbox, it shows the waiting mouse pointer for a few seconds and then stops and unchecks the box. There is nothing in ANY file in /var/logs.

Each time I have to go back and unlock it. All the data is right. But it just fails. Why? Who knows. There is no log. No error message. Not even something I can easily run in a debugger or trace. This may be a separate bug, but comm problems are common and it would help to know what it is trying to do.

What I expect:

I insert a vanilla USB cdc_acm device that is completely recognized and /dev/ttyACM0 is created perfectly. I have the account info (which does not use a username/password), and type it all in in the network manager. (verified by manually typing it into wvdial.conf) It should just connect without problems, then allow simple reconnections. If it has ANY problems, something should appear in the usual places explaining why.

What happens:

I go through "Manual", enter all the setup info, and check the box to enable the connection. It unchecks the active box for the ppp link shortly afterward and leaves no trace of what it finds wrong.

[Alexander Sack (asac)]

are you using intrepid or hardy? which network-manager version are you using?

[tz (thomas-mich)]

nm-applet-0.6.6, in hardy.

On 9/14/08, Alexander Sack <email address hidden> wrote:
> are you using intrepid or hardy? which network-manager version are you
> using?
>
> ** Changed in: network-manager-applet (Ubuntu)
> Status: New => Incomplete
>
> --
> Plain EVDO modems don't work, no logging to find prob
> https://bugs.launchpad.net/bugs/267579
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Duane Hinnen (duanedesign)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[Duane Hinnen (duanedesign)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[tz (thomas-mich)]

On Mon, Apr 13, 2009 at 9:50 PM, duanedesign <email address hidden> wrote:
> We are closing this bug report because it lacks the information we need
> to investigate the problem, as described in the previous comments.

The only questions asked were about the version and I provided that information.

(It is also a problem in intrepid)

If there was further information required, no one asked for it.

[Duane Hinnen (duanedesign)]

thank you for taking the time to respond to the bug comment I left. I think the "lack of information" was whether the bug was still relevant in the latest release. I appreciate you taking the time to verify that this is still a problem for you. I will reopen the bug report immediately. Thank you for helping to make Ubuntu better.

[tz (thomas-mich)]

If you need the USB device information, I can provide it.

It should be handled like a CDMA modem (dialing "#777" and starting up
PPP - no user or password needed).

On Tue, Apr 14, 2009 at 3:28 PM, duanedesign <email address hidden> wrote:
> thank you for taking the time to respond to the bug comment I left. I
> think the "lack of information" was whether the bug was still relevant
> in the latest release. I appreciate you taking the time to verify that
> this is still a problem for you. I will reopen the bug report
> immediately. Thank you for helping to make Ubuntu better.
>
> ** Changed in: network-manager-applet (Ubuntu)
>       Status: Invalid => New
>
> --
> Plain EVDO modems don't work, no logging to find prob
> https://bugs.launchpad.net/bugs/267579
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Thomas Hood (jdthood)]

Yes, please mention which modem it is you are trying to use. What is the model number?

[Launchpad Janitor (janitor)]

[Expired for network-manager-applet (Ubuntu) because there has been no activity for 60 days.]