ASUS X55SV Notebook: Muting internal speaker when headphone is plugged in.

[Sven Lenk]

Muting doesn't work with up to date Hardy.

Telling alsa to use "model=lenovo-ms7195-dig" works for me though.

Something like
"options snd-hda-intel model=lenovo-ms7195-dig"
in /etc/modprobe.d/alsa-base

-------------------------------------------------------------------
Soundchip is VIA ALC888 afik

sven@SevenOfNine:~$ cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xfebf8000 irq 23

sven@SevenOfNine:~$ lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
-------------------------------------------------------------------

//Sven

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the output requested in the Reporting Sound Bugs section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments? Thanks in advance.

[Sven Lenk (svenlenk)]

As requested:

output of alsa-info.sh:

http://www.alsa-project.org/db/?f=86220e7b0d58b854f517de39e216794bd20f5d54

[Sven Lenk (svenlenk)]

uname-a.log attached

[Sven Lenk (svenlenk)]

lspci-vvnn.log attached

[Sven Lenk (svenlenk)]

dpkg-s.log attached

end of spam. :)

[Leann Ogasawara (leannogasawara)]

Hi Leviathan,

Care to do a quick test for us. The upcoming Intrepid Ibex 8.10 is actively being developed right now. There are currently Alpha's available for testing. Alpha5, the most recent, was just released last week. Would you be willing to test Alpha5 via a LiveCD and confirm if this is still and issue for the upcoming release? More information regarding the Alpha5 release can be found at - http://www.ubuntu.com/testing/intrepid/alpha5 . Please let us know your results. Thanks.

[Sven Lenk (svenlenk)]

Sorry for the late reply.

Tried intrepid alpha5 earlier and the problem described above still exists.
I've just used the live cd without installation since this is not an option on this machine.

Sven

[Ingo Gerth (igerth)]

I have an ASUS X55SV laptop, too. Although I am running the latest Intrepid version, this bug does still occur. It did also occur in 8.04. If you need any further information, please feel free to contact me!

[Ingo Gerth (igerth)]

Sorry for the double comment, just wanted to let you know that the workaround posted in the first post dows also work for me.

[GregorKleiber (gregor-kleiber-deactivatedaccount)]

Hey!
I'm using Intrepid Beta and this problem still occurs.
While using headphones laptop sound does not mute - well I think it's running on only one line, course whatever I mute it's laptop sound AND headphones or nothing...

[GregorKleiber (gregor-kleiber-deactivatedaccount)]

Sorry, took some time to figure out the right version of alsa-info.sh ;)

[GregorKleiber (gregor-kleiber-deactivatedaccount)]

[..SOLVED..]

Used "options snd-hda-intel model=3stack-6ch" and it worked :)

[Ingo Gerth (igerth)]

Yes, which is great, but Ubuntu should do that job for you ;-).

[Daniel T Chen (crimsun)]

Guys, looking at the model quirks being used, we need you to verify that all of the following work properly:

1) speakers mute when headphones are inserted;
2) speakers unmute when headphones are removed;
3) recording from internal and external microphones functions properly;

4) (1)-(3) also hold true post-resume from suspend-to-ram and/or suspend-to-disk.

[Ingo Gerth (igerth)]

Please stay tuned for my report, my Mic is currently broken and I will report the wanted data asap.

[Kame (jack-pot)]

Everything is the same for me in Intrepid with asus m50sa mobo.

Still waiting bug fix.

[GregorKleiber (gregor-kleiber-deactivatedaccount)]

Allright. Well as I said before, I added this line to modprobe.d/alsa-base: "options snd-hda-intel model=3stack-6ch"
On startup the tone comes from internal speakers - doesn't matter if I turned them off on the last session. If I want to use external speakers, I have to mute Front and unmute PCMI => everytime I start my computer...

1) speakers mute when headphones are inserted;
2) speakers unmute when headphones are removed;
3) recording from internal and external microphones functions properly;

4) (1)-(3) also hold true post-resume from suspend-to-ram and/or suspend-to-disk.

1) and 2) don't work. Haven't testet 3) yet.
What do you mean by 4) [german]

A bit fucked by that bug

[Krzysztof Juzaszek (aborygen3-wp)]

My problems I can describe like this:

I.

1. Play some music.
2. Plug in headphones (sound goes only from headphones)
3. Mute master channel (no sound)
4. Unmute master channel (sound goes from headphones and speakers)

II.
1. Play some music (using ex: Audacious)
2. Plug in headphones (sound goes only from headphones)
3. Try to play another file (using MPlayer, amarok etc) - sound goes from headphones and speaker

It is very very annoying.
I thought that it could be problelm with my sound card so I had made tests on my coumputer under Windows Vista and everything was OK.

My computer is:
Notebook Lenovo 3000 N200 type 0769B3G.

I use Ubuntu 8.10.

Sound works only when I set in /etc/modeprobe.d/alsa-base:
options snd-hda-intel model=lenovo
or
options snd-hda-intel model=basic

Output of alsa-info.sh can be found at:
http://www.alsa-project.org/db/?f=803870f0a116d4130a5f45ba57af5bef8be5ecb0

[kernel-janitor (kernel-janitor)]

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Lukas P. (lukpir)]

[Solved]
I had the same problem, the internal speaker didn't switch off when I plugged in the headphone.

I have the ASUS X55SV,
there are two outputs, one for the headphone and one for the line out and now it's working for the headphone output.

I made following modifications:
Add "snd-hda-intel model=acer-aspire" (without options) in the "etc/modeprobe.d/alsa-base"
Activate the Service "alsa-utilis" : Menu: Service-> "operations control" -> "Services"

If "headphones" in "volume control settings" ->"switch" is selectet, it should work!

[Ingo Gerth (igerth)]

Just a short reminder that this bug still occurs in Ubuntu 10.04.

[Ingo Gerth (igerth)]

By the way, Lukas: Your work around does not work for me. Where am I supposed to find what you mention here: "Activate the Service "alsa-utilis" : Menu: Service-> "operations control" -> "Services""?
Thanks!

[Michael Lustfield (michaellustfield)]

A bug should never go from 'Incomplete' to 'Confirmed'. The incomplete status means that more information is needed. Confirmed means that more than one person can confirm that the issue still exists. New means that it is still an issue for at least one person.
Marking as New.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 263542

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Ingo Gerth (igerth)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.22.1-0ubuntu2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ingo 1675 F.... pulseaudio
 /dev/snd/controlC0: ingo 1675 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xd1520000 irq 56'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c1631,00100105'
   Controls : 15
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xd1000000 irq 17'
   Mixer name : 'Nvidia GPU 14 HDMI/DP'
   Components : 'HDA:10de0014,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
CheckboxSubmission: f3d213e5470c375b2086fc25bce53912
CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=b5a1d586-c04c-4e77-9a35-86f840a38065
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110824)
MachineType: Hewlett-Packard HP EliteBook 8560w
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=0fdc5df8-7d69-4397-9e89-86eadecfe21e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-11.17-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-11-generic N/A
 linux-backports-modules-3.0.0-11-generic N/A
 linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric running-unity staging
Uname: Linux 3.0.0-11-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-09-21 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/10/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SVD Ver. F.02
dmi.board.name: 1631
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 01.33
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SVDVer.F.02:bd05/10/2011:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.33:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8560w
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard

[Ingo Gerth (igerth)]

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[Brad Figg (brad-figg)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]