Only "quit" available after keyboard selection during installation

Bug #262724 reported by fcolcord
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I tried to install Intrepid Alpha 4 on Dell Inspiron 4000 laptop.
I got as far as choosing the keyboard (confirming UK).
The only option was Quit. Previous and Next were greyed out.

I downloaded the ISO today.

Revision history for this message
Steve McCarthy (smccart6) wrote :

I've always notice that this step seems to take longer than others and that if you wait, it works itself out. Does that sound like a possibility? Or no, it never moves on no matter how long you wait.

Revision history for this message
fcolcord (fcolcord) wrote : Re: [Bug 262724] Re: Only "quit" available after keyboard selection during installation

Hi Steve,

I left it running twice. First time for about 20-30 min, then about an hour.

I then checked the machine, and it only had 512 MB RAM, so I installed
Xubuntu. 8.04 Runs great.

My suggestion is that the installation script should check RAM and
suggest Xubuntu if less than 1 GB.

thanks,

Frank

2008/8/31 Steve McCarthy <email address hidden>:
> I've always notice that this step seems to take longer than others and
> that if you wait, it works itself out. Does that sound like a
> possibility? Or no, it never moves on no matter how long you wait.
>
> --
> Only "quit" available after keyboard selection during installation
> https://bugs.launchpad.net/bugs/262724
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Brian Murray (brian-murray) wrote : Package assigned

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in ubiquity.

Revision history for this message
Colin Watson (cjwatson) wrote :

512 MB should be considerably *more* than enough RAM to install any variant of Ubuntu. 1 GB would be overkill by a factor of three or four.

Could you please attach /var/log/syslog and /var/log/partman to this bug, following the directions in http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in advance.

Changed in ubiquity:
status: New → Incomplete
Revision history for this message
fcolcord (fcolcord) wrote : Re: [Bug 262724] Re: Only "quit" available after keyboard selection during installation

OK, I've read the wiki page.

Thanks for the instructions.

I'll go through the steps again when I retrieve the laptop. Probably
after next weekend.

If you want me to wait a particular length of time before cancelling,
please let me know.

If I don't hear from anyone, I'll just cancel out after I get stuck
again without waiting.

regards,

Frank

2008/9/14 Colin Watson <email address hidden>:
> 512 MB should be considerably *more* than enough RAM to install any
> variant of Ubuntu. 1 GB would be overkill by a factor of three or four.
>
> Could you please attach /var/log/syslog and /var/log/partman to this
> bug, following the directions in
> http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in
> advance.
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> Only "quit" available after keyboard selection during installation
> https://bugs.launchpad.net/bugs/262724
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Colin Watson (cjwatson) wrote :

It really shouldn't take very long, and if Previous and Next are greyed out that implies something has broken, not that it's just taking a long time. Give it a minute or so at most.

Revision history for this message
Kariem Hussein (kariem) wrote :

I have the same issue here with a clean installation on an Acer Travelmate 8204. Tried several times now with some minutes in between (it really should not take longer than a minute). Attaching the log files.

Revision history for this message
Kariem Hussein (kariem) wrote :

And partman.

Revision history for this message
Kariem Hussein (kariem) wrote :

Attaching clean log files, after running the CD check, restarting, and waiting for about 5 minutes for the partitioner to start. It seems all partitions are detected correctly, but the partitioner does not start. Last time I installed Ubuntu on this machine (instead of upgrading) was for Dapper, and I don't remember any such issue.

Revision history for this message
Kariem Hussein (kariem) wrote :
Revision history for this message
Kariem Hussein (kariem) wrote :

Sorry for the spam. Forgot to say that my problems occurred while trying to install the final version of Intrepid - this bug was initially filed for alpha 4.

Revision history for this message
Kariem Hussein (kariem) wrote :

As nobody seems to care, I just have to post a workaround for others facing that problem: it works fine on my machine using the alternate CD and the text-based installer.

Revision history for this message
olin@atkinsontech.com (olin-atkinsontech) wrote :

I am running in to this same problem installing jaunty on a Lenovo T500 laptop. I have tried it multiple times and have let it go for as long as an hour. The buttons never become active but there is a lot of diak activity, and the processor stays at arround 60%. I have tried it from a cd and a usb thumb drive. I am going to try the alternate cd now.

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Changed in ubiquity (Ubuntu):
importance: Undecided → Medium
status: Incomplete → Triaged
tags: added: ubiquity-1.10.10
tags: added: intrepid
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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