Firefox 3 -- crashing when NO Internet connection

Bug #259245 reported by Mike Cap
4
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

The Firefox crashes when Internet connection is not available, and the Firefox is launched.
Not only it crashes, it brings the whole machine down.
I have TV cable internet, so this seldom happens, this time my wife unplugged the modem power supply. So I don't have many instances to observe all the details of what it does. I know a couple of times it recovered, but i think the modem and the gateway was powered up, it just lost handshake. This last time everything went gradually down. Even after reboot it wouldn't clean up!!!, it kept saying "another Firefox is already running, you must close it before you start the new one" or something to that effect.
It finally cleaned up in recovery mode
Oh yea, i am using Ubuntu 8.04
My Machine:
IBM Think Pad R50e
1.5GB Centrino chip set
512MB RAM
Wired Ethernet

ProblemType: Bug
Architecture: i386
Date: Mon Aug 18 19:36:32 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu0.8.04.2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-20-generic i686

Tags: apport-bug
Revision history for this message
Mike Cap (nancy-mike) wrote :
Revision history for this message
Andreas Moog (ampelbein) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in firefox-3.0:
status: New → Invalid
Revision history for this message
Mike Cap (nancy-mike) wrote : Re: [Bug 259245] Re: Firefox 3 -- crashing when NO Internet connection

Andreas
i wasn't able to enable the apport, i won't save, it keeps saying i don't have the necessary authorisations to do that.
So i went into authorizations and enabled everything i thought might have any relevance to it, i.e. system settings, systemtoolsbackend ( i don't know what that is) etc. but it didn't help. Seems like i didn't authorize someplace else i needed to.
thanks Mike

Andreas Moog <email address hidden> wrote: Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your crash report is either missing or
challenging to deal with as a ".crash" file. Please follow these
instructions to have apport report a new bug about your crash that can
be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: firefox-3.0 (Ubuntu)
       Status: New => Invalid

--
Firefox 3 -- crashing when NO Internet connection
https://bugs.launchpad.net/bugs/259245
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Revision history for this message
Andreas Moog (ampelbein) wrote :

you have to type in terminal:

gksudo gedit /etc/default/apport

because you may only change systemfiles when you get root-privileges. Hope That Helps.

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