CD Drive spinning constantly at hight rpm with loud whirring noise

[gobble]

Problem is particularly bad when PC is booted with CD in tray. it never spins down. If I boot without CD in tray and insert CD for playback, the problem appears to die after a while if I remember right.
This problem does not happen in XP so it doesn't look like a bios or cd firmware problem.

I have a Sony DVD writer DRU 820A.

lspci output:

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc Radeon HD 3200 Graphics
01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)

WORKAROUND: sudo hdparm -y /dev/cdrom
/dev/cdrom:
 issuing standby command

[gobble (gobbledegeek)]

Ubuntu 8.0.4 2.6.24-19-generic #1 SMP Fri Jul 11 23:41:49 UTC 2008 i686 GNU/Linux

Regards

[gobble (gobbledegeek)]

Interestingly hdparm listed it as idle when in fact it was spinning at top speed noisiliy. I got i to spin down with the -y option.

owl@owl:~$ sudo hdparm -C /dev/cdrom
/dev/cdrom:
 drive state is: active/idle

owl@owl:~$ sudo hdparm -y /dev/cdrom
/dev/cdrom:
 issuing standby command

(Drive silent now).

Next time I insert CD the racket begins again until I issue another hdparm -y.

Can we have Ubuntu fix this without a manual work around?

Cheers

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[gobble (gobbledegeek)]

>>>Also, please specifically note if the issue does or does not appear in the 2.6.26
>>>kernel.

So do I install 2.6.26 or 2.6.27? Will do it in a few hours.

Cheers

On Fri, Aug 29, 2008 at 5:51 AM, Leann Ogasawara <email address hidden> wrote:
> The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
> upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would
> appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
> There are one of two ways you should be able to test:
>
> 1) If you are comfortable installing packages on your own, the linux-
> image-2.6.27-* package is currently available for you to install and
> test.
>
> --or--
>
> 2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
> 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4.
> Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
> You should then be able to test via a LiveCD.
>
> Please let us know immediately if this newer 2.6.27 kernel resolves the
> bug reported here or if the issue remains. More importantly, please
> open a new bug report for each new bug/regression introduced by the
> 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please
> specifically note if the issue does or does not appear in the 2.6.26
> kernel. Thanks again, we really appreicate your help and feedback.
>
> ** Tags added: cft-2.6.27
>
> --
> CD Drive spinning constantly at hight rpm with loud whirring noise
> https://bugs.launchpad.net/bugs/254369
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "linux" source package in Ubuntu: New
>
> Bug description:
> Problem is particularly bad when PC is booted with CD in tray. it never spins down. If I boot without CD in tray and insert CD for playback, the problem appears to die after a while if I remember right.
> This problem does not happen in XP so it doesn't look like a bios or cd firmware problem.
>
> I have a Sony DVD writer DRU 820A.
>
> lspci output:
>
> 00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
> 00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
> 00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
> 00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
> 00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
> 00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
> 00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
> 00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
> 00:13.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
> 00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
> 00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
> 00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
> 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
> 00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
> 00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridg...

[kernel-janitor (kernel-janitor)]

Hi gobble,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux-image-`uname -r` 254369

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Trix (trixtah)]

This is still an issue for me - output of "uname -r": 2.6.28-15-generic

(Linux Mint)

[Trix (trixtah)]

Architecture: i386
DistroRelease: LinuxMint 7
HibernationDevice: RESUME=UUID=75783bfe-74c3-4230-9d84-26eacd5cb1ae
MachineType: Dell Inc. Studio XPS 1640
NonfreeKernelModules: fglrx
Package: linux-image-2.6.28-15-generic 2.6.28-15.49
PackageArchitecture: i386
ProcCmdLine: root=/dev/sda5 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
Uname: Linux 2.6.28-15-generic i686
UserGroups:

[johndcq (johndcq)]

I am very new to the Linux community and have recently installed Kubuntu in a partition. I have the problem described in this thread - the CD/DVD ROM drive spins up and is very noisy, for no apparent reason, whether or not there is a disc in the drive and whatever program I have open or close. I can see no immediate reason for this.

I am not technical with Linux but willing and able to learn, so perhaps someone could talk me through the steps I have to take to report and resolve this issue?

At the moment I simply can't use the Linux installation because of the noise. Windows XP is fine but I would prefer not to use that.

Thanks.

[Dave McKee (dave-mckee)]

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfcf78000 irq 21'
   Mixer name : 'Nvidia MCP78 HDMI'
   Components : 'HDA:10ec0888,104382fe,00100101 HDA:10de0002,10de0101,00100000'
   Controls : 45
   Simple ctrls : 24
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=b7e5de00-b96b-4fd7-8e6e-32a95639218b
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-17-generic 2.6.31-17.54
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=05283a2d-04e0-483e-a651-e4b3499e7fea ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-17-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/12/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0606
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M3N78-EM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0606:bd06/12/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3N78-EM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Dave McKee (dave-mckee)]

Happens to me.
uname -r : 2.6.31-17-generic

Sounds like it is spinning up and then spinning down every 20 seconds.
It then immediately starts spinning back up again for me.
It appears to spin down 20 seconds after the last access if a CD is inserted

Doesn't occur if the CD-drive is in an ejected state.
Doesn't occur if the CD-drive is empty.

May actually be subtly different bug.

[tomv (tomverweij)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: verweij 1753 F.... pulseaudio
 /dev/snd/pcmC0D0p: verweij 1753 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH6'/'Intel ICH6 with STAC9750,51 at irq 16'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 38
   Simple ctrls : 24
CheckboxSubmission: b4be97b280bcbf3eef5de31bad73fbae
CheckboxSystem: d00f84de8a555815fa1c4660280da308
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=61bbec8d-9bed-4116-847d-bffbceca3842
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Latitude D610
Package: linux-image-2.6.31-20-generic 2.6.31-20.57
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=230cf500-f385-4107-bd50-ee5251d24596 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=nl_NL.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/02/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0C4708
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/02/2005:svnDellInc.:pnLatitudeD610:pvr:rvnDellInc.:rn0C4708:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D610
dmi.sys.vendor: Dell Inc.

[tomv (tomverweij)]

Lot of noise when watching dvd.
Luckily the hdparm -y makes it run silent again (thanks for that).

Thanks.
Tom

[Tejinder.Singh (tejinder-singh-d)]

Architecture: i386
DistroRelease: Ubuntu 9.10
Package: linux-image-uname -r (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
Uname: Linux 2.6.31-20-generic i686
UserGroups:

[kolya (mar-kolya)]

Same thing still happens on Natty. Dell Inspiron, with Sony DVD writer.

[penalvch (penalvch)]

gobble, thank you for reporting this and helping make Ubuntu better. Hardy desktop reached EOL on May 12, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]