silently closes with segfault while updating library at startup

[eris23]

Binary package hint: rhythmbox

rhythmbox_0.11.6svn20080731-0ubuntu3_i386.deb and rhythmbox_0.11.6svn20080731-0ubuntu2_i386.deb silently close while updating library at startup. log shows:

Aug 1 15:57:37 notebook klogd: [134791.825160] rhythmbox[8873]: segfault at 00000000 eip b6cf6263 esp aaea722c error 4

apport is installed, but doesn't come up for this crash

[eris23 (jdkatz23)]

I should mention, rhythmbox-dbg was installed for both versions as well.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[eris23 (jdkatz23)]

I enabled apport and restarted. Rhythmbox silently crashes, apport comes up
and vanishes. But attached is the huge crash file.

On 8/2/08, Sebastien Bacher <email address hidden> wrote:
>
> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. However, your crash report is either missing or challenging to deal
> with as a '.crash' file. Please follow these instructions to have apport
> report a new bug about your crash that can be dealt with by the automatic
> retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on the
> crash report you wish to submit.
>
> If you are using Kubuntu or Xubuntu you can file the crash using
> /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash
> in a terminal - where _my_crash_report.crash is the crash you would like to
> report.
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: rhythmbox (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> Status: New => Invalid
>
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[eris23 (jdkatz23)]

Sorry, I had to copy the crash file out of the /var/crash directory.

On 8/2/08, Sebastien Bacher <email address hidden> wrote:
>
> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. However, your crash report is either missing or challenging to deal
> with as a '.crash' file. Please follow these instructions to have apport
> report a new bug about your crash that can be dealt with by the automatic
> retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on the
> crash report you wish to submit.
>
> If you are using Kubuntu or Xubuntu you can file the crash using
> /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash
> in a terminal - where _my_crash_report.crash is the crash you would like to
> report.
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: rhythmbox (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> Status: New => Invalid
>
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[eris23 (jdkatz23)]

Sorry, I had to change the owner of the file.

On 8/2/08, Sebastien Bacher <email address hidden> wrote:
>
> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. However, your crash report is either missing or challenging to deal
> with as a '.crash' file. Please follow these instructions to have apport
> report a new bug about your crash that can be dealt with by the automatic
> retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on the
> crash report you wish to submit.
>
> If you are using Kubuntu or Xubuntu you can file the crash using
> /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash
> in a terminal - where _my_crash_report.crash is the crash you would like to
> report.
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: rhythmbox (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> Status: New => Invalid
>
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[eris23 (jdkatz23)]

I can't seem to be able to send the crash report. Apport vanishes while
collecting data. Two mail programs fail to send attached crash report.

On 8/2/08, Sebastien Bacher <email address hidden> wrote:
>
> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. However, your crash report is either missing or challenging to deal
> with as a '.crash' file. Please follow these instructions to have apport
> report a new bug about your crash that can be dealt with by the automatic
> retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on the
> crash report you wish to submit.
>
> If you are using Kubuntu or Xubuntu you can file the crash using
> /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash
> in a terminal - where _my_crash_report.crash is the crash you would like to
> report.
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: rhythmbox (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> Status: New => Invalid
>
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Sebastien Bacher (seb128)]

don't try to mail or attach this file, double click on it is nautilus or use apport as described

[eris23 (jdkatz23)]

Long after the crash, a window popped up titled "Problem in rhythmbox" with
the text "The problem cannot be reported: This is not a genuine Ubuntu
package". Suggestions?

On Sat, Aug 2, 2008 at 2:34 AM, Sebastien Bacher <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. However, your crash report is either missing or challenging to deal
> with as a '.crash' file. Please follow these instructions to have apport
> report a new bug about your crash that can be dealt with by the automatic
> retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on the
> crash report you wish to submit.
>
> If you are using Kubuntu or Xubuntu you can file the crash using
> /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash
> in a terminal - where _my_crash_report.crash is the crash you would like to
> report.
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: rhythmbox (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> Status: New => Invalid
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[eris23 (jdkatz23)]

I tried double-clicking. Cursor spins, vanishes.

On Sat, Aug 2, 2008 at 3:58 AM, Sebastien Bacher <email address hidden> wrote:

> don't try to mail or attach this file, double click on it is nautilus or
> use apport as described
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Sebastien Bacher (seb128)]

do you use the ubuntu version? did you do any change?

[eris23 (jdkatz23)]

rhythmbox 0.11.6svn20080731-0ubuntu3
rhythmbox-dbg 0.11.6svn20080731-0ubuntu3

I've made no changes.

On Sat, Aug 2, 2008 at 5:57 AM, Sebastien Bacher <email address hidden> wrote:

> do you use the ubuntu version? did you do any change?
>
> --
> silently closes with segfault while updating library at startup
> https://bugs.launchpad.net/bugs/254094
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Sebastien Bacher (seb128)]

weird, maybe clean the crash directory and try to trigger it again