unable to load codecs for Totem to play WMA files

[Mac1]

Binary package hint: totem

Totem Movie Player 2.18.1
Ubuntu ver. 7.04

ProblemType: Bug
Architecture: i386
Date: Sun Jul 13 15:30:37 2008
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/totem
Package: totem-gstreamer 2.18.1-0ubuntu3
PackageArchitecture: i386
ProcCmdline: totem
ProcCwd: /home/tom
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: totem
Uname: Linux tom-desktop 2.6.20-17-generic #2 SMP Mon Jun 9 22:08:13 UTC 2008 i686 GNU/Linux

[Pedro Villavicencio (pedro)]

does the same happens with hardy?

[Mac1 (mac1-cfl)]

I am a newbee to ubuntu - don't know what hardy is. Searched for answers
and tried all that was suggested on the blogs - still does not work.
Any help would be greatly appreciated

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Pedro Villavicencio
Sent: Wednesday, July 16, 2008 8:43 AM
To: <email address hidden>
Subject: [Bug 248206] Re: unable to load codecs for Totem to play WMA
files

does the same happens with hardy?

** Changed in: totem (Ubuntu)
   Importance: Undecided => Low
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
       Status: New => Incomplete

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unable to load codecs for Totem to play WMA files
https://bugs.launchpad.net/bugs/248206
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[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs