Can not open help

[Alfas]

Binary package hint: thunderbird

In thunderbird version 2.0.0.14 (20080505) help is not working. Selecting help from menu Help->Mozilla Thunderbird Help or Help->Release Notes does not work. It simply does nothing.

ProblemType: Bug
Architecture: amd64
Date: Tue Jul 1 09:24:51 2008
Dependencies:

DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.24-19-generic x86_64

[Connor Imes (ckimes)]

Thank you for taking the time to report this. These menu options are supposed to load pages in Firefox. Can you please check under System->Preferences->Preferred Applications that Firefox is selected as your default web browser? If you are using firefox 2, you need to choose Custom and use the command "firefox-2 %s".

[Alfas (alfonsasstonis)]

Thanks. I changed to firefox to be preffered web browser and help
started to work. It is still disappointing that it does not work from
default settings. Especially when I installed firefox together with
kubumtu as one package.

Alfas

On Fri, Jul 4, 2008 at 8:30 AM, Connor Imes <email address hidden> wrote:
> Thank you for taking the time to report this. These menu options are
> supposed to load pages in Firefox. Can you please check under
> System->Preferences->Preferred Applications that Firefox is selected as
> your default web browser? If you are using firefox 2, you need to
> choose Custom and use the command "firefox-2 %s".
>
> ** Changed in: thunderbird (Ubuntu)
> Status: New => Incomplete
>
> --
> Can not open help
> https://bugs.launchpad.net/bugs/244396
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "thunderbird" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: thunderbird
>
> In thunderbird version 2.0.0.14 (20080505) help is not working. Selecting help from menu Help->Mozilla Thunderbird Help or Help->Release Notes does not work. It simply does nothing.
>
> ProblemType: Bug
> Architecture: amd64
> Date: Tue Jul 1 09:24:51 2008
> Dependencies:
>
> DistroRelease: Ubuntu 8.04
> NonfreeKernelModules: nvidia
> Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
> PackageArchitecture: all
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_AU.UTF-8
> SHELL=/bin/bash
> SourcePackage: thunderbird
> Uname: Linux 2.6.24-19-generic x86_64
>

[Connor Imes (ckimes)]

Typically Firefox is set as the default browser, something must have been different for you. It's working correctly now, so I will close this bug report. Thank you.