[i865] Philips 107e screen not detected

[Daniël H.]

Philips 107e (quite old CRT) screen is not detected. It is detected as plug'n play, and defaults on 1280×720 at 60 hz. The best resolution for this screen is 1024x768 at 85 hz.

There are two versions of 107e, 107e20 and 107e21
107e20
    17-inch (16.0" VIS) color monitor with excellent front of screen performance for use with MACs and

     PCs
     Autoscan covers horizontal frequencies up to 70 kHz offering a maximum resolution of 1280 x 1024

     with flicker free display of 1024 x 768 at up to 88 Hz
     Flat square High Contrast CRT with high-resolution 0.27 mm dot pitch (0.23 hdp).

     Large screen display in a small footprint: World's shortest 17-inch conventional monitor with

     maximum depth of only 408 mm/16.1"
     Multimedia Base and USB Hub option

     TCO99, E2000, NUTEK, EPA, FCC, CE and ISO9241 certified

107E21
     17-inch (16.0" VIS) color monitor with excellent front of screen performance for use with MACs and
     PCs
     Autoscan covers horizontal frequencies up to 70 kHz offering a maximum resolution of 1280 x 1024

     with flicker free display of 1024 x 768 at up to 88 Hz
     Flat square High Contrast CRT with high-resolution 0.27 mm dot pitch (0.23 hdp).

     Large screen display in a small footprint: World's shortest 17-inch conventional monitor with

     maximum depth of only 408 mm/16.1"
     Multimedia Base and USB Hub option

     MPR-II,NUTEK, EPA, FCC, CE and ISO9241 certified

• Size and deflection 17 inch / 41 cm ; 90° deflection angle
• Dot pitch 0.27 mm
• Horizontal pitch 0.23 mm
                                                  Shadow mask, flat square, high contrast, anti-glare, anti-static,
• Tube type
                                                  anti reflection, light transmission 47%
• Phosphor P22
• Recommended display area 12.0" x 9.0" / 306 x 230 mm
file:///E|/Temp/temp/english/107E/product/product.htm (1 of 4) [6/12/2000 4:02:17 PM]
107E Product Information
• Maximum display area 12.9" x 9.7" / 327 x 245 mm

for more information http://www.p4c.philips.com/files/1/107e2194/107e2194_dfu_aen.pdf

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface [8086:2570] (rev 02)
     Subsystem: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface [8086:2570]
00:02.0 VGA compatible controller [0300]: Intel Corporation 82865G Integrated Graphics Controller [8086:2572] (rev 02)
     Subsystem: Intel Corporation Device [8086:4c43]

[Felipe Venegas (fvenegas)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please attach your X server configuration file (/etc/X11/xorg.conf) and X server log file (/var/log/Xorg.0.log) to the bug report as individual uncompressed file attachments using the "Attachment:" box below. Could you please also try to run without any /etc/X11/xorg.conf and let Xorg autodetect your display and video card? Please also attach the /var/log/Xorg.0.log from this attempt.

Thanks.

[Daniël H. (daan-is-here)]

I've nothing manually changed to xorg.conf.
Just changed the resolution for the user (that's not in xorg.conf).
Autodetecting is exact the same.

[Daniël H. (daan-is-here)]

Log file from xorg.

[Bryce Harrington (bryce)]

Hi daan-is-here,

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with the latest development release of Ubuntu? (ISOs are available from cdimage.ubuntu.com)

If it remains an issue, could you also attach a new /var/log/Xorg.0.log?
Thanks in advance.

The output of lspci -vvnn would also be worth having.

[Daniël H. (daan-is-here)]

It is still the same. Now resolution is on Ubuntu 8.10 i386 live-cd 1152 * 864.
Attached are the xorg log and the output of lspci -vvnn on live-cd-session.
System crashes when selecting 1024 * 768 and 60hz (75 or 85 hz are not available.)

[Bryce Harrington (bryce)]

[This is an automated message]

Hi daan-is-here,

Please attach the output of `lspci -vvnn` too.

[Daniël H. (daan-is-here)]

huh?

[Bryce Harrington (bryce)]

[This is an automated message]

Hi daan-is-here,

Please attach the output of `lspci -vvnn` too.

[Daniël H. (daan-is-here)]

Its in http://launchpadlibrarian.net/19123324/output.txt of comment 5: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/242367/comments/5

[Bryce Harrington (bryce)]

Hi daan-is-here,

Please attach the output of `lspci -vvnn` too.

[This is an automated message. If this script has reached you erroneously, please accept our apologies; any reply to this message will be sufficient to prevent it from doing further automated processing.]

[Bryce Harrington (bryce)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[koja (0-launchpad-koja-spamgourmet-com)]

Hi.

I have installed Ubuntu 8.10 - Intrepid Ibex - and it shows I have 15'' monitor, even though I have Philips 107E monitor, 17''.

Ubuntu then choses 1200 something resolution, etc., etc.

What should I do to reason my Ubuntu and make him see my Philips 107E 17' monitor?

Thanks in advance.

[koja (0-launchpad-koja-spamgourmet-com)]

Philips 107E 17'' monitor not being properly recognized; it's rezognized as 15'' monitor, instead of 17''.

[koja (0-launchpad-koja-spamgourmet-com)]

"/etc/X11/xorg.conf"

[Geir Ove Myhr (gomyhr)]

@koja, please file a new bug report for the source package xserver-xorg-video-ati (you're not having the -intel graphics hardware which this bug report is about). The best way to do this is with the command `ubuntu-bug -p xserver-xorg-video-ati`, since that will upload a lot of useful information automatically.

@Daniël: It looks like you have received some unfortunate bad treatment from Bryce's automatic scripts (they usually work quite well, but in this case they didn't see the lspci -vvnn output). Are you still having this problem with an updated Jaunty? If you have, could you please do the following:
1. Copy the attached xorg.conf to your /etc/X11 (or recreate it yourself, by running `dpkg-reconfigure -phigh xserver-xorg` and adding the ModeDebug line)
2. Log out and in again to restart xorg.
3. Upload the resulting /var/log/Xorg.0.log here.

The ModeDebug option adds extra debug information to the log that may help identify the cause of the problems. I hope you haven't been put off by the robot replies you got before.

[Geir Ove Myhr (gomyhr)]

Setting to "Incomplete" since we really need an answer from Danël to go further with this.

[Oleg Belov (oleg-belov)]

I'm experiencing the very same bug. Very new to Linux so the code is still very unfamiliar, currently exploring the relevant configuration files so unable to comment with any learned opinion. Same monitor, same problem. Please revisit.

[Bryce Harrington (bryce)]

Oleg, sorry you're having the same problem, but you've not provided the requested information either, so this bug cannot be analyzed. If you want it to be investigated, please reproduce on the current development version (which is Natty at the moment) and file a bug using 'ubuntu-bug xorg'.

[Oleg Belov (oleg-belov)]

Hello Bryce,

Becoming increasingly familiar with Linux structures. Attached is Xorg.0.log, as at Ubuntu 10.10 there does not appear to be a Xorg.conf log file at /etc/X11/xorg.conf. Please advise if file exists at different location.

Any help you could give would be much appreciated, have become quite attached to this old CRT and would be very sorry to part company with it completely.

O,

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]