evince crashes with "bus error"

[Matthias Rosenkranz]

Binary package hint: evince

A few days ago evince started crashing randomly when I reload pdfs. Usually I can reload several times before it crashes. On the terminal it prints "Bus error" when it crashes and dmesg says something like
evince[9014] trap stack segment rip:7fd7e57802d8 rsp:40f699b0 error:0
where the numbers change from crash to crash. I have the side panel disabled and the documents I view are usually LaTeX-created papers. This is on Hardy amd64 with evince 2.22.2-0ubuntu1.

ProblemType: Bug
Architecture: amd64
Date: Wed Jun 18 17:14:53 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evince
NonfreeKernelModules: nvidia
Package: evince 2.22.2-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 PATH=/home/username/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
SourcePackage: evince
Uname: Linux 2.6.24-19-generic x86_64

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instuctions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[Matthias Rosenkranz (rose)]

Thank you for the information. I activated apport like you described
but the above-mentioned crash is not caught by apport. Apport itself
works as it caught a segfault with evince, but the segfault did not
have the same symptoms as the crash reported above (e.g., different
output in dmesg).

[Robert (robrwo)]

This is not invalid.

I get the same error. Evince exits with a "bus error" when I reload PDFs.

[Robert (robrwo)]

I am using the x84_64 version of Hardy.

[Sebastien Bacher (seb128)]

Thanks for your bug report. Please try to obtain a backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.

[Matthias Rosenkranz (rose)]

I have installed evince-dbg and attach the backtrace obtained as described in the document above. Are there any other debugging packages needed?

[Sebastian Breier (tomcat42)]

See also #242865.
Not sure which one is the duplicate here, but they seem pretty similar.

[Sebastian Breier (tomcat42)]

Sorry, bad link: bug #242865.

[Sebastien Bacher (seb128)]

seems similar to bug #242865

[Pedro Villavicencio (pedro)]

yes as per the backtraces it looks like it, marking it as dup.

[Pedro Villavicencio (pedro)]

i mean bug 242758 SIGSEGV on FT_Done_Face