Firefox 3.0 rc1 from Ubuntu crashes on hulu.com

[KL]

Binary package hint: firefox-3.0

Navigating to http://www.hulu.com/ results in Firefox terminating (crashing). No warning messages/dialogue boxes were seen.

Version information: Firefox Help-About gives
 Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008060309 Firefox/3.0
This version of Firefox is running on Ubuntu 8.04, fully updated as of 13-Jun-2008 - just downloaded & installed firefox 3.0 rc1.

ProblemType: Bug
Architecture: i386
Date: Sat Jun 14 16:01:05 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0~rc1+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-18-generic i686

[Thomas Kluyver (takluyver)]

This may be due to plugins, rather than firefox itself. Could you try disabling different plugins, restarting firefox and testing that site, to work out if a specific plugin is causing the problem (i.e. if a plugin is causing the crash, then when it's disabled, you won't see a crash).

[Andrei Coman (comandrei)]

Firefox 3.0 is still in the RC phase. Please wait for the final release.

[John Vivirito (gnomefreak)]

Please dont close bugs because of not being full release as this may not have anything to do with firefox code.
Can you please obtain a backtrace of this crash either by enabling Apport in Hardy by sudo editor /etc/default/apport and changing the 2nd line from 0 to a 1 and save and restart Ubuntu than reproduce crash and let apport file a new bug than put new bug link on this bug so we can merge them. or you can obtain backtrace by following the instructions at: https://wiki.ubuntu.com/MozillaTeam/Bugs and uploading the crash report here.

[John Vivirito (gnomefreak)]

Andrei Coman wrote:
> Firefox 3.0 is still in the RC phase. Please wait for the final release.
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Invalid
>
>
Another test that cvan be ran before doing the backtraces would be start
firefox in safe mode by typing the following command in terminal firefox
-safe-mode or you can follow the instructions on the above bugs page on
starting with clean profile to see if this is a bug in
extenions/themes/Firefox or whatever is causing it.

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

[Harlem (freshubuntu)]

I tried starting ff3 in safe mode but still get the same error: here is the output

GCJ PLUGIN: thread 0x805f138: NP_GetMIMEDescription
GCJ PLUGIN: thread 0x805f138: NP_GetMIMEDescription return
GCJ PLUGIN: thread 0x805f138: NP_GetValue
GCJ PLUGIN: thread 0x805f138: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x805f138: NP_GetValue return
GCJ PLUGIN: thread 0x805f138: NP_GetValue
GCJ PLUGIN: thread 0x805f138: NP_GetValue: returning plugin description.
GCJ PLUGIN: thread 0x805f138: NP_GetValue return
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
**
** Gtk:ERROR:(/build/buildd/gtk+2.0-2.12.9/gtk/gtkplug.c:182):gtk_plug_set_is_child: assertion failed: (!GTK_WIDGET (plug)->parent)
Aborted

also, I think ff3 stable release is in the repos by now, not sure though. Anyways, I hope this gets resolved soon. thx

[erat123 (erat123)]

I'm running Ubuntu 8.04.1 with all the newest updates installed. I'm using Firefox with Adobe Flash Player 9. Firefox is running at the following version:

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.1) Gecko/2008072820 Firefox/3.0.1

I'm still having problems with this bug. Hulu.com will cause my Firefox browsers to close without warning. This problem only happens sometimes, but I've noticed it happens before any content can be visually seen on the loading page.

As for the rest of the hardware, I have an nVidia GeForce 8600 GT on a Dell Dimension 4700.

[John Vivirito (gnomefreak)]

erat123 wrote:
> I'm running Ubuntu 8.04.1 with all the newest updates installed. I'm
> using Firefox with Adobe Flash Player 9. Firefox is running at the
> following version:
>
> Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.1) Gecko/2008072820
> Firefox/3.0.1
>
> I'm still having problems with this bug. Hulu.com will cause my Firefox
> browsers to close without warning. This problem only happens sometimes,
> but I've noticed it happens before any content can be visually seen on
> the loading page.
>
> As for the rest of the hardware, I have an nVidia GeForce 8600 GT on a
> Dell Dimension 4700.
>
>
Can you see if you have libflashsupport installed if so please remove it
restart browser and test. if it still happens please try running
firefox with a new profile (link will be at the end of this post.) If it
still fails please run firefox using "firefox -safe-mode" in terminal
without the "
If it still crashes please try one of the following (depending on
browser being used.
mozilla-plugin-gnash
or if konqueror.
konqueror-plugin-gnash
If it still crashes please file a different bug report and attach a
backtrace.
To obtain a back trace please see
https://wiki.ubuntu.com/MozillaTeam/Bugs

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[erat123 (erat123)]

This is no longer a problem on my system. I am running Ubuntu 8.10
currently.

Thanks!

Eric

On Mon, Jan 19, 2009 at 3:44 PM, Martin Mai <email address hidden> wrote:

> We were wondering if this is still an issue for you. Can you try with
> the latest Ubuntu release? Thanks in advance.
>
> --
> Firefox 3.0 rc1 from Ubuntu crashes on hulu.com
> https://bugs.launchpad.net/bugs/240075
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

Thank you erat123. Closing this bug due to your last comment regarding this being fixed with an update.