Nvidia GeForce FX5500 258MB will not install

[James Robertson]

First of all I am not a software guru and I need complete detail help. I installed Ubuntu 8.04 on an hp a820n Pentium 4 "inside Windows Vista Home Basic". That is the second choice on the CD when inserted while Windows is running. It uses a Windows file so that Ubuntu can be removed simply by going to Control Panel and selecting "install/remove program". This gives me a neat way to see if Ubuntu will operate correctly on my computer and if not can be easily removed. On startup I am given a choice of 1. Windows or 2. ubuntu. My computer has an Intel 82915G/GV/910GL Express Chipset. I also can and have installed the Nvidia FX5500 video card. Ubuntu 8.04 and 7.10 run fine when I use the Intel Chipset, but when I install the Nvidia FX5500 it will not complete the startup. It works fine in Windows and all of the drivers were installed from the Nvidia installation CD. When booting in "ubuntu" the orange scan bar, after I installed the latest nvidia-glx(May 26, 2008), completes and then the terminal mode comes up and the last line says "int.rc-default main process(4919) killed by SEGV signal". If I reboot without the Nvidia card Ubuntu works fine with high resolution. I tried using BIOS and selecting the chipset and then booting "ubuntu" and then running ENVYNG and selecting auto-detect NVIDIA card. It did not crash and then I changed the BIOS back to (PCI) and rebooted in "ubuntu" and the system crashed. I went back and uninstalled the Nvidia card and selected chipset in BIOS and "ubuntu" came up in low resolution and I was unable to correct it. I used ENVYNG and uninstalled NVIDIA auto detect. Still the same problem.

I then booted in Windows and uninstalled ubuntu. The good thing about Ubuntu 8.04 is that "inside" Windows is that I can reinstall Ubuntu and all of the updates in about 33 minutes. This I did and of course Ubuntu works fine again in "chipset" mode without the card installed or with the card installed as long as I don't select (PCI) in Bios.

I hope this gives you the information you need as it seems apparent that the problem is obviously in the nvidia driver for Ubuntu.

Thanks, James

[Dereck Wonnacott (dereck)]

First of all, thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description does not yet have enough information.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at [WWW] https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

[James Robertson (n7iqy)]

Dereck,

Attached is a copy of the 3 reports you requested in Open Office 2.4 format.

I hope this gives you the information you need. The reason for using Open
Office 2.4 is that I do not have but one email address which is in Windows
Mail.

Thanks,

James A. Robertson
<email address hidden>

----- Original Message -----
From: "Dereck Wonnacott" <email address hidden>
To: <email address hidden>
Sent: Tuesday, June 10, 2008 12:59 PM
Subject: [Bug 235349] Re: Nvidia GeForce FX5500 258MB will not install

First of all, thank you for taking the time to report this bug and
helping to make Ubuntu better. Unfortunately we can't fix it, because
your description does not yet have enough information.

Please include the following additional information, if you have not already
done so (pay attention to lspci's additional options), as required by the
Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next
response. It should be one, long line of text which includes the exact
kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach
the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the
resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-
related bug reports is available at [WWW]
https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

** Changed in: linux-meta (Ubuntu)
Sourcepackagename: None => linux-meta
       Status: New => Incomplete

--
Nvidia GeForce FX5500 258MB will not install
https://bugs.launchpad.net/bugs/235349
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7:22 AM

[Leann Ogasawara (leannogasawara)]

[This is an automated message. Apologies if it has reached you inappropriately.]

This bug was reported against the linux-meta package when it likely should have been reported against the linux package instead. We are automatically transitioning this to the linux kernel package so that the appropriate teams are notified and made aware of this issue. Thanks.

[kernel-janitor (kernel-janitor)]

Hi n7iqy,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . Please then run following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux-image-`uname -r` 235349

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[James Robertson (n7iqy)]

Hi,

Thanks for the information. I am unable to run this as I have removed
Ubuntu from this computer and no longer am using the NVIDIA card. So I
thimk it would be best if I am removed from the problem.

I use Ubuntu on my other computer where I have no problems, especially in
version 9.04.

Again many thanks.

n7iqy, Jim
----- Original Message -----
From: "kernel-janitor" <email address hidden>
To: <email address hidden>
Sent: Tuesday, July 14, 2009 8:10 PM
Subject: [Bug 235349] Re: Nvidia GeForce FX5500 258MB will not install

Hi n7iqy,

Please be sure to confirm this issue exists with the latest development
release of Ubuntu. ISO CD images are available from
http://cdimage.ubuntu.com/releases/ . Please then run following command
from a Terminal (Applications->Accessories->Terminal). It will
automatically gather and attach updated debug information to this
report.

apport-collect -p linux-image-`uname -r` 235349

Also, if you could test the latest upstream kernel available that would
be great. It will allow additional upstream developers to examine the
issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag. This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text. Please let us know your
results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: needs-kernel-logs

** Tags added: needs-upstream-testing

** Tags added: kj-triage

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

--
Nvidia GeForce FX5500 258MB will not install
https://bugs.launchpad.net/bugs/235349
You received this bug notification because you are a direct subscriber
of the bug.

--------------------------------------------------------------------------------

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.387 / Virus Database: 270.13.13/2237 - Release Date: 07/14/09
05:56:00

[Leann Ogasawara (leannogasawara)]

Thanks for the update James. Based on your previous comment I'm just going to go ahead and close this bug as it seems it'll be difficult to confirm if this is resolved or continue to debug. Thanks.