Firefox crashes for no reason + lost Ubuntu 8 Panel

Bug #229716 reported by Nteeks
20
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Firefox will crash for no apparent reason.
The last time I was entering an item to sell on eBay and I paused for a minute or so to think about what to enter next and Firefox 3 Beta 5 just crashed.

I'm using Ubuntu 8.04 Hardy

Thanks
Ed

ProblemType: Bug
Architecture: i386
Date: Mon May 12 16:10:43 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3

My distro is ubuntu Hardy and it is fully updated as of 24 july 08
Sometimes firefox exhibits antisocial behaviour and becomes very slow. I have to kill it
Afterwards, the panel is unavailable.

I am running the latest Firefox 3 release
Machine: Thinkpad T43

PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.22-14-generic i686

Tags: apport-bug
Revision history for this message
Nteeks (info-nteeks) wrote :
description: updated
Revision history for this message
Bill (billmaclane) wrote :

I've had the same problem with no apparent fix. Finally I quit running 8.04. Unfortunately with the last Firefox update for 7.10 the problem also happens occasionally with 7.10 now.

I can be doing almost anything on the internet and suddenly nothing. Blank screen and nothing. I have Centrino Duo running at 1.66 GHz, with 1Gb RAM on a Toshiba U2005 notebook. So far the problem has not shown up on my Dell Optiplex on any distro.

Another problem since Firefox 3.0 is the Toshiba will reboot on its own sometimes when Firefox is open.

Revision history for this message
Roberto Innocenti (robyinno) wrote :

I have upgradated from 7.10 to Ubuntu 8.04,

One time every 8-9 hours using Ubuntu with Firefox 3 open and using it Firefox crash opening a Pop Up windows and after that Ubuntu is not able to open a virtual consol nor a restart via gnome interface itself.
I must open open with CTRL+ALT+F1 the real console and type sudo restart.

Firefox 3 is with firebug, GoogleToolbar, WebDeveloper

The same happen at my collegue that have Ubuntu 7.10, for him is less frequently the problem

Revision history for this message
Roberto Innocenti (robyinno) wrote :

What crash is not all Ubuntu, but in particolare Gnome.
For example virtual gnome console If I start remain waiting.
If I open xterm or konsole they work perfectly.
Even restarting gdm the problem remain /etc/init.d/gdm restart

Revision history for this message
Bill (billmaclane) wrote : Re: [Bug 229716] Re: Firefox crashes for no reason + lost Ubuntu 8 Panel

My install crashed more frequently with 8.04 and when it crashed I could do
nothing until I killed power on the computer and rebooted.

I have had one crash since updating FireFox in 7.10. Recovery in 7.10 is
from Konsole or just opening a terminal window and killing any associated
applications running with FireFox. There used to be a problem with
flashplayer in FireFox, but I have not seen that problem for over a year.

Bill

On Thu, Aug 21, 2008 at 6:16 AM, Roberto Innocenti <email address hidden>wrote:

> What crash is not all Ubuntu, but in particolare Gnome.
> For example virtual gnome console If I start remain waiting.
> If I open xterm or konsole they work perfectly.
> Even restarting gdm the problem remain /etc/init.d/gdm restart
>
> --
> Firefox crashes for no reason + lost Ubuntu 8 Panel
> https://bugs.launchpad.net/bugs/229716
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Roberto Innocenti (robyinno) wrote :

The problem look like is connected with flash player and pulseaudio,
I have checked with "strace firefox" that after crash firefox is blocked on file /tmp/.esd-1001,
that i have deleted and firefox restart to work and all gnome work normal except for sound that doesnt work.

I have restarted even pulseaudio "/etc/init.d/pulseaudio restart" , but the audio doesn't coming back
I have installed, following the indication https://wiki.ubuntu.com/PulseAudio ,
sudo apt-get install libflashsupport .
At the end I have decide to uninstall pulseaudio, when I do that on synaptic he ask me to uninstall even ubuntu-desktop, don't worry about that, after I have restarted ubuntu and the audio continue working, probably using alsa, so now I'll check if firefox will crash again crashing even gnome....

Revision history for this message
Bill (billmaclane) wrote :

I was told not to install the default flash player several distros ago and
to install Adobe flash player. This solved the instability problem with all
but 8.04. 8.04 is unstable whether or not FireFox is running.

The latest upgrade of FireFox in 7.10 is also unstable. I am working on
that problem in a similar way you are working on it. Worst problem with the
latest FireFox in 7.10 is that for no reason the browser will lock up not
only itself, but the entire system.

Running a system monitor I find no reason since CPU usage on either core is
always about 2 to 7 percent.

Bill

On Wed, Aug 27, 2008 at 5:52 AM, Roberto Innocenti <email address hidden>wrote:

> The problem look like is connected with flash player and pulseaudio,
> I have checked with "strace firefox" that after crash firefox is blocked on
> file /tmp/.esd-1001,
> that i have deleted and firefox restart to work and all gnome work normal
> except for sound that doesnt work.
>
> I have restarted even pulseaudio "/etc/init.d/pulseaudio restart" , but
> the audio doesn't coming back
> I have installed, following the indication
> https://wiki.ubuntu.com/PulseAudio ,
> sudo apt-get install libflashsupport .
> At the end I have decide to uninstall pulseaudio, when I do that on
> synaptic he ask me to uninstall even ubuntu-desktop, don't worry about that,
> after I have restarted ubuntu and the audio continue working, probably using
> alsa, so now I'll check if firefox will crash again crashing even gnome....
>
> --
> Firefox crashes for no reason + lost Ubuntu 8 Panel
> https://bugs.launchpad.net/bugs/229716
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Nteeks (info-nteeks) wrote : Re: [Bug 229716] Re: Firefox crashes for no reason + lost Ubuntu 8 Panel

Hi Bill,

Thanks for your reply.

Re: Monitor
I find that my CPU will run at 100% for long periods of time &
everything slows to a crawl.
Also Ubuntu sucks down the memory something fierce.

I've run Linspire 6 & the memory & Cpu usage are much lower.

Right now my memory is down to 73 MB out of 2 GB...
I usually start off with 1540 MBs or so & then it rapidly drops.'

After opening Thunderbird Mail with 14 email entities & a Firefox
window or 2 I'm down to 1100 MB before starting to browse or write, etc.

The memory usage is as bad as MS Win XP.

Linspire 6 will start out at 1700 MB and drop more slowly with use.
When I close something out it will jump up a bit.

Any suggestions?

Ed

Bill wrote:
> I was told not to install the default flash player several distros ago and
> to install Adobe flash player. This solved the instability problem with all
> but 8.04. 8.04 is unstable whether or not FireFox is running.
>
> The latest upgrade of FireFox in 7.10 is also unstable. I am working on
> that problem in a similar way you are working on it. Worst problem with the
> latest FireFox in 7.10 is that for no reason the browser will lock up not
> only itself, but the entire system.
>
> Running a system monitor I find no reason since CPU usage on either core is
> always about 2 to 7 percent.
>
> Bill
>
> On Wed, Aug 27, 2008 at 5:52 AM, Roberto Innocenti
> <email address hidden>wrote:
>
>
>> The problem look like is connected with flash player and pulseaudio,
>> I have checked with "strace firefox" that after crash firefox is blocked on
>> file /tmp/.esd-1001,
>> that i have deleted and firefox restart to work and all gnome work normal
>> except for sound that doesnt work.
>>
>> I have restarted even pulseaudio "/etc/init.d/pulseaudio restart" , but
>> the audio doesn't coming back
>> I have installed, following the indication
>> https://wiki.ubuntu.com/PulseAudio ,
>> sudo apt-get install libflashsupport .
>> At the end I have decide to uninstall pulseaudio, when I do that on
>> synaptic he ask me to uninstall even ubuntu-desktop, don't worry about that,
>> after I have restarted ubuntu and the audio continue working, probably using
>> alsa, so now I'll check if firefox will crash again crashing even gnome....
>>
>> --
>> Firefox crashes for no reason + lost Ubuntu 8 Panel
>> https://bugs.launchpad.net/bugs/229716
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>>
>
>

Revision history for this message
Yann (lostec) wrote :

I confirm this bug: Some web sites seems to hang firefox 3 and in the same time, upper panel (from which firefox is started) of up to date 8.04.1 is lost. After initial problem, every firefox launch was causing upper panel to dissapear.

I had to reinstall all firefox stuff (itself, gnome-support...) to have it work again...

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
Bill (billmaclane) wrote : Re: [Bug 229716] Re: Firefox crashes for no reason + lost Ubuntu 8 Panel

Martin,
I took 8.04 off of my machines due to this and many other instability
issues. So far there are no issues with 8.10. I have it installed on 4
machines. 3 are rather new and one is an old P-II, 400.

Regards,
Bill

On Tue, Jan 20, 2009 at 9:02 AM, Martin Mai <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> --
> Firefox crashes for no reason + lost Ubuntu 8 Panel
> https://bugs.launchpad.net/bugs/229716
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Thank you. Therefore closing the bug.

Changed in firefox-3.0:
status: Incomplete → Invalid
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