evince fails to print pdf files with images

[John Wells]

Binary package hint: evince

ubuntu 7.10 Gutsy

evince 2.20.1-0ubuntu1

I've been unable to print .pdf files with images via CUPS. The print preview is fine. I can print to a (.ps) file, but the printer output is just
   PCL XL error
      Subsystem: KERNEL
      Error: MissingData
      Operator: ReadImage
      Position: 7

The .pdf files were all generated from MS Word. They print fine from Windows. Pages with no images are OK via CUPS. I can copy the images from evince and paste them into Openoffice.org Writer, and they print OK.

ProblemType: Bug
Architecture: i386
Date: Thu May 1 16:58:50 2008
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/evince
Package: evince 2.20.1-0ubuntu1
PackageArchitecture: i386
ProcCmdline: /usr/bin/evince /tmp/application\ guidelines\ volunteer\ instructors.pdf
ProcCwd: /home/john
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux john-laptop 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

[Pedro Villavicencio (pedro)]

thanks for your report, can you test the same with hardy?

[John Wells (j-wells)]

I haven't upgraded to hardy yet, but do so in a day or two, and let you know the result.

John

-----Original Message-----
From: <email address hidden> on behalf of Pedro Villavicencio
Sent: Sat 5/3/2008 6:11 AM
To: John Wells
Subject: [Bug 225118] Re: evince fails to print pdf files with images

thanks for your report, can you test the same with hardy?

** Changed in: evince (Ubuntu)
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
       Status: New => Incomplete

--
evince fails to print pdf files with images
https://bugs.launchpad.net/bugs/225118
You received this bug notification because you are a direct subscriber
of the bug.

[John Wells (j-wells)]

I've upgraded to hardy, and now the files print OK. Sorry I can't send the offending files as samples, but I received them from others, and contain confidential personal information.

John

-----Original Message-----
From: <email address hidden> on behalf of Pedro Villavicencio
Sent: Sat 5/3/2008 6:11 AM
To: John Wells
Subject: [Bug 225118] Re: evince fails to print pdf files with images

thanks for your report, can you test the same with hardy?

** Changed in: evince (Ubuntu)
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
       Status: New => Incomplete

--
evince fails to print pdf files with images
https://bugs.launchpad.net/bugs/225118
You received this bug notification because you are a direct subscriber
of the bug.

[Pedro Villavicencio (pedro)]

ok, closing the bug then since now it works fine, thanks.

[Jay S (topdownjimmy)]

I've just started experiencing this same problem in Karmic (32-bit), with Evince 2.28.1.

PDFs with no images print ok, and PDFs with or without images print ok from Okular. But printing PDFs with images from Evince spits out a single page with the same message as in the bug description.

[Jay S (topdownjimmy)]

Actually I found that printing lemon_jelly.pdf from http://live.gnome.org/Evince/Testing worked fine with Evince. So it seems that there is something specific about the images in the PDF attached to my last comment (and other PDFs I've tried) that causes printing to fail.

[Pedro Villavicencio (pedro)]

please open a new bug report rather, thanks.

[celiapgt (sixxties0207)]

I'm in Karmic and I have the same problem as reported from the title.