Pidgin does not show the correct protocol name and icon

Bug #222583 reported by mihai.ile
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pidgin (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: pidgin

When I added an account to pidgin I specified that I want an google talk protocol.

Inserted all info and hit the save button.
In the accounts window I get an Protocol: XMPP and not the google talk icon.

Why? I repeated the process several times but keeps placing the XMPP ptorocol type.

Note: everything works ok but why it does not say Google Talk and google's icon if I said so?
This is very very confusing to me. As a normal user, i have no idea what xmpp mean and don't want to know. If I select "Google talk" from the combo, i want it to be "Google talk" and not something else.

I am using Ubuntu 8.04 final (clean install)

P.S: if you say that well gtalk actually is xmpp, well I'll say that from the user's point of view you are wrong because :
He sees a label saying "Protocol:" and a box from where he chooses "Google Talk", result:
Protocol: Google Talk

This is a usability bug!

ProblemType: Bug
Architecture: i386
Date: Sat Apr 26 16:08:14 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/pidgin
NonfreeKernelModules: fglrx
Package: pidgin 1:2.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pidgin
Uname: Linux 2.6.24-16-generic i686

Tags: apport-bug
Revision history for this message
mihai.ile (mihai.ile) wrote :
Revision history for this message
Mackenzie Morgan (maco.m) wrote :

Uh, but it is XMPP. It only says Google Talk in the dropdown so you don't have to fill in the server on your own. If it was a GTalk logo instead, then they might think they can't talk to @jabber.org users, which would also be very very wrong. GTalk isn't its own protocol, just its own server.

Revision history for this message
Magnus S (magnuss) wrote :

Yes, this can create confusion for the users, i remember it made me confused when i started using GTalk a few years ago. My suggestion is to let the Account dialog also show the name of the service/service provider, see attached image for an example.

//magnus

Changed in pidgin:
status: New → Confirmed
Changed in pidgin (Ubuntu):
importance: Undecided → Low
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance.

Changed in pidgin (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pidgin (Ubuntu) because there has been no activity for 60 days.]

Changed in pidgin (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.