system-config-printer.py crashed

[John Kaly]

Binary package hint: system-config-printer

1) Just upgraded to Ubuntu 8.04 64 bit

2) system-config-printer-common, system-config-printer-gnome
     version 0.7.81+svn1976-0ubuntu9

3) Had problems with printing in 7.10 also. Was hoping that upgrading would somehow fix it.

4) Printer still does not work. Got report of system-config-printer crashing while attempting to print test page.
Below is error report when I tried printing test page.

Error report:

Page 1 (Choose printer):
{'cups_dest': <cups.Dest object at 0xff2070>,
 'cups_instance': None,
 'cups_queue': 'MFC-3360C',
 'cups_queue_listed': True}
Page 2 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
 'cups_printer_dict': {'device-uri': u'usb://Brother/MFC-3360C',
                       'printer-info': u'Brother MFC-3360C',
                       'printer-is-shared': True,
                       'printer-location': u'',
                       'printer-make-and-model': u'Generic text-only printer',
                       'printer-state': 3,
                       'printer-state-message': u'',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 4100,
                       'printer-uri-supported': u'ipp://localhost:631/printers/MFC-3360C'},
 'is_cups_class': False}
Page 3 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}
Page 4 (Print test page):
{'test_page_attempted': True,
 'test_page_job_status': [],
 'test_page_successful': False}
Page 5 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}

ProblemType: Crash
Architecture: amd64
Date: Sat Apr 26 06:04:25 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.5
NonfreeKernelModules: nvidia
Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu9
PackageArchitecture: all
ProcCmdline: python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with IPPError in print_clicked()
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/troubleshoot.py", line 1024, in print_clicked
     jobid = c.printTestPage (answers['cups_queue'])
 IPPError: (1034, 'client-error-document-format-not-supported')
Uname: Linux 2.6.24-16-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy lpadmin netdev plugdev powerdev scanner video

[Launchpad Janitor (janitor)]

This bug was fixed in the package system-config-printer - 1.0.0+git20080609-0ubuntu1

---------------
system-config-printer (1.0.0+git20080609-0ubuntu1) intrepid; urgency=low

  * New upstream release
     o GIT snapshot from 09 June 2008
     o Fixed crash bugs: LP: #222494, LP: #222616, LP: #224021, LP: #225241.
     o Fixed missing title bar icon (LP: #234750)
     o Fixed system-config-printer not starting on unknown locale (LP: #236858)
  * debian/system-config-printer-gnome.install: Added new file errordialogs.py

 -- Till Kamppeter <email address hidden> Mon, 09 Jun 2008 11:57:59 +0100