Banco Brasil access not complete

[Brotosaurus]

Binary package hint: firefox-3.0

Ubuntu 8.04 only Sun Java 6
My access to Banco Brasil not complete and crash FireFox 3. It freeze...

ProblemType: Bug
Architecture: i386
Date: Fri Apr 25 08:13:23 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-16-generic i686

[Augusto Santos (mkhaos7)]

I've a problem similar to that.
Trying to access the site of the Bank (https://www2.bancobrasil.com.br/aapf/principal.jsp), it keeps me pointing back to this login page, although all my information are correct. In contrary to the original reporter my browser doesn't crash nor freezes.

It works like a charm in Firefox 3.0b5 on Windows and with Konqueror on Hardy 8.04.
Using OpenJDK-6.

If you need any log or configuration information let me know.

[manu (manuquadros)]

I also have a similar problem. It happens during the stage in which the bank tries to recognize my computer, on Firefox 3.0b and on Epiphany as well.

It did not happen on Gutsy.

It may be a hard one to reproduce since not every one has an account on Banco do Brasil :P

[John Vivirito (gnomefreak)]

antonio and manu please report seperate bugs as yours is not the same as the origiinal reports .Since yours is not crashing it could be a xulrunner bug. I doubt the original reports is a simple bug. Please see if you are able to make it crash with the extensions and plugins from his second post, either way we are gonna need a total of 3 differnet bugs for the 3 of you.
Brotosaurus, Can you please obtain a backtrace by following the instructions on Crashes at: https://wiki.ubuntu.com/MozillaTeam/Bugs?action=show

[Brotosaurus (diderot-cl-gmail)]

Manu my problems is like your. Thanks!

John Vivirito Manu's problem is my problem.

[Augusto Santos (mkhaos7)]

Hello guys.
Just to let you know, my problem got solved after moving from OpenJDK to Sun's JRE.
After installing sun-java6-plugin and updating xulrunner-1.9-javaplugin.so alternative my access to the Banco do Brasil web site works like a charm.
Also, this happened after the last xulrunner upgrade (bringing it to version 1.9~b5+nobinonly-0ubuntu4~8.04.0mt1).

Before moving to Sun's VM i tried OpenJDK with that version of Xul and got the same problem... (got kicked back to the login screen).

I believe the OpenJDK version of the plugin wasn't sending some information needed to authenticate. And so the site thought i was getting at the page for the first time.

John, do you still want me to report a new bug? Regarding the problem between xul and openjdk ?

[Waldir Leoncio (wleoncio)]

Augusto, I am having exactly the same problem you were, but I didn't understand what you did to solve it. I am positive my problem started when I manually upgraded from FF3 Beta 5 to RC1. Could you please help me here with a more detailed walkthrough?

[Waldir Leoncio (wleoncio)]

Nevermind. Problem solved the hard way. :) I went to Synaptic and removed any packages that had "openjdk" or "icedtea" in the name. :P

[Waldir Leoncio (wleoncio)]

Brotosaurus, I just realized that after solving my initial problem (the same Augusto was having), I started having the same freezing problem you and manu are. Anyway, I managed to solve it by installing the "firefox-2" package. I still access the internet banking through FF3, but for some funny reason FF2 must be installed on my machine. :P

[Augusto Santos (mkhaos7)]

Hello Waldir, sorry for teh delay.
Glad you could find a way around the initial problem. Weird/funny that installing FF2 fixed your crashing/freezing problem.

I've been using FF3+ Sun JDK6 for early this month to access the Banco do Brasil website, and never ever experinced a single hang.
MAYBE installing FF2 did some upgrades to some configuration files that fixed your problems. Would you try uninstalling the firefox-2 package and see if the freezes still occur ?

[Waldir Leoncio (wleoncio)]

Antonio,

after further testing, I realized that the problem was actually with the sun.java6.plugin package. I uninstalled it (though I left sun-java6-bin and -jre untouched, for other apps need it) and downgraded to sun.java5.plugin. I have also uninstalled firefox-2 just to unclutter. So far this has solved half my problems with Java (www.bb.com.br works fine, but the java stock graphs I use at www.agorainvest.com.br often don't). Anyway, I'm going to keep investigating this issue and will report any new information here.

[Waldir Leoncio (wleoncio)]

Man, this bug is really getting on my nerves! I got another three Ubuntu laptops to upgrade to feisty (girlfriend, brother and aunt) and haven't yet only because of this issue...

[Waldir Leoncio (wleoncio)]

...I meant "hardy", not "feisty". :P

[Alexander Sack (asac)]

On Thu, May 29, 2008 at 09:33:30AM -0000, Waldir Leoncio wrote:
> ...I meant "hardy", not "feisty". :P
>

broken websites should be reported using Help -> Report a Broken Web
Site menu entry.

 status invalid

 - Alexander

[Augusto Santos (mkhaos7)]

AFAIK "Report a broken web site" is suposed to be used when Firefox can't render the page correctly.
But in this case this is not a problem with Firefox, but with the OpenJDK plugin or even with the interface between it and XUL/Firefox.
This is specially true because: 1) after changing the JVM the problem is gone; 2) For me this problem does not exist when using the Beta 5 version of FF downloaded from Mozilla.

IMHO this bug should not be marked as invalid.

[Alexander Sack (asac)]

On Tue, Jun 03, 2008 at 10:48:42AM -0000, Antonio Augusto wrote:
> AFAIK "Report a broken web site" is suposed to be used when Firefox can't render the page correctly.
> But in this case this is not a problem with Firefox, but with the OpenJDK plugin or even with the interface between it and XUL/Firefox.
> This is specially true because: 1) after changing the JVM the problem is gone; 2) For me this problem does not exist when using the Beta 5 version of FF downloaded from Mozilla.
>
> IMHO this bug should not be marked as invalid.
>

So what java plugin are you using?

please attach what you see for java in about:plugins.

 status incomplete

 - Alexander

[Augusto Santos (mkhaos7)]

First the output of about:plugin when using the sun Java version.

===============
Java(TM) Plug-in 1.6.0_06-b02

    Nome do arquivo: libjavaplugin_oji.so
    Java(TM) Plug-in 1.6.0_06

Tipo MIME Descrição Sufixos Ativo
application/x-java-vm Java Sim
application/x-java-applet Java Sim
application/x-java-applet;version=1.1 Java Sim
application/x-java-applet;version=1.1.1 Java Sim
application/x-java-applet;version=1.1.2 Java Sim
application/x-java-applet;version=1.1.3 Java Sim
application/x-java-applet;version=1.2 Java Sim
application/x-java-applet;version=1.2.1 Java Sim
application/x-java-applet;version=1.2.2 Java Sim
application/x-java-applet;version=1.3 Java Sim
application/x-java-applet;version=1.3.1 Java Sim
application/x-java-applet;version=1.4 Java Sim
application/x-java-applet;version=1.4.1 Java Sim
application/x-java-applet;version=1.4.2 Java Sim
application/x-java-applet;version=1.5 Java Sim
application/x-java-applet;version=1.6 Java Sim
application/x-java-applet;jpi-version=1.6.0_06 Java Sim
application/x-java-bean Java Sim
application/x-java-bean;version=1.1 Java Sim
application/x-java-bean;version=1.1.1 Java Sim
application/x-java-bean;version=1.1.2 Java Sim
application/x-java-bean;version=1.1.3 Java Sim
application/x-java-bean;version=1.2 Java Sim
application/x-java-bean;version=1.2.1 Java Sim
application/x-java-bean;version=1.2.2 Java Sim
application/x-java-bean;version=1.3 Java Sim
application/x-java-bean;version=1.3.1 Java Sim
application/x-java-bean;version=1.4 Java Sim
application/x-java-bean;version=1.4.1 Java Sim
application/x-java-bean;version=1.4.2 Java Sim
application/x-java-bean;version=1.5 Java Sim
application/x-java-bean;version=1.6 Java Sim
application/x-java-bean;jpi-version=1.6.0_06 Java Sim
===============

With this i can connect to the site without a problem.
After getting that info i ran the following command: update-alternatives --config xulrunner-1.9-javaplugin.so
And selected the OpenJDK plugin to use. Bellow is the output of about:plugin to confirm this:

================
GCJ Web Browser Plugin (using IcedTea) 1.0

    Nome do arquivo: gcjwebplugin.so
    The GCJ Web Browser Plugin (using IcedTea) executes Java applets.

Tipo MIME Descrição Sufixos Ativo
application/x-java-vm IcedTea class,jar Sim
application/x-java-applet IcedTea class,jar Sim
application/x-java-applet;version=1.1 IcedTea class,jar Sim
application/x-java-applet;version=1.1.1 IcedTea class,jar Sim
application/x-java-applet;version=1.1.2 IcedTea class,jar Sim
application/x-java-applet;version=1.1.3 IcedTea class,jar Sim
application/x-java-applet;version=1.2 IcedTea class,jar Sim
application/x-java-applet;version=1.2.1 IcedTea class,jar Sim
application/x-java-applet;version=1.2.2 IcedTea class,jar Sim
application/x-java-applet;version=1.3 IcedTea class,jar Sim
application/x-java-applet;version=1.3.1 IcedTea class,jar Sim
application/x-java-applet;version=1.4 IcedTea class,jar Sim
application/x-java-applet;version=1.4.1 IcedTea class,jar Sim
application/x-java-applet;version=1.4.2 IcedTea class,jar ...

[Augusto Santos (mkhaos7)]

Yeap... as i thought, no errors when using the Sun plugin.
The complaining line on the file i reported earlier is 413.

I dunno exactly how this works between JS and the Applet, but maybe the OpenJDK plugin isn't exporting some functions it should...
Without this function being executed probably my password is being sent as an empty string, and the server simple ignores it.
Then again, i'm just guessing... :)

[Alexander Sack (asac)]

On Tue, Jun 03, 2008 at 10:37:16PM -0000, Augusto Santos wrote:
> Yeap... as i thought, no errors when using the Sun plugin.
> The complaining line on the file i reported earlier is 413.
>
> I dunno exactly how this works between JS and the Applet, but maybe the OpenJDK plugin isn't exporting some functions it should...
> Without this function being executed probably my password is being sent as an empty string, and the server simple ignores it.
> Then again, i'm just guessing... :)
>

yes, thats true. openjdk doesnt support javascript interface
completely yet.

 affects ubuntu/firefox-3.0
 status invalid

 affects ubuntu/icedtea-gcjwebplugin
 status new

 - Alexander

[Waldir Leoncio (wleoncio)]

I still think this is a FF3-related bug. I have the RC1 version (installed via Synaptic) and the final version (installed via the Mozilla website on Download Day). After reinstalling Java 6 (with version 5 this problem won't happen), the RC1 version still crashes and the final one does not.

Just before crashing, the status bar always gives one of the two following messages:
- Applet tclID notinited
- Applet tclID bailed

I know those are Java-related messages, but the fact that they only appear on RC1 intrigued me.

[Salroots (salroots)]

I had this problem in Ubuntu and Debian, using the new Firefox 3. In these two systems, I had sun-java6-XXX packages installed and IcedTea or OpenJDK were uninstalled. Well, in Ubuntu, with Firefox 2 and sun-java6-plugin, I had no problems to access the site, while in Firefox 3 with the same plugin the error appears. I didn't tested with Firefox 2 in Debian, but with Firefox 3 the same error occurs.
As a temporary solution for this problem, I uninstalled the sun-java6-plugin package from Synaptic and installed the sun-java5-plugin, sun-java5-jre and sun-java5-bin packages. The 5 and 6 versions can coexist in the same system without problems (I didn't see any, until now), and with sun-java5-plugin Firefox 3 can access this site without any problems. In short, simply try to uninstall sun-java6-plugin and install sun-java5-plugin with all its dependencies instead. Worked for me.

[Jorge Henrique (jorginho-aspire)]

Hello friends!

Recently I had this error too. But, I solved my problem. I don't know if it will be right for you or it will solve all the problems, but was simple:

When I accessed BB site, the tclID hangs up my notebook. I use Fedora 9 64, Firefox 3 i386, cause the 64 bits java plugin don't exist (Sun says that 64 is unstable and don't distribute 64 bits version yet). I don't use OpenJDK.

The question I had looked was another java applications runs perfectly, but BB site hangs sometimes and sometimes it runs fine.

I solved my problem remaking kdump configuration. Kdump wasn't starting, and it displayed errors when I updated my system. Then, I runed system-config-kdump and recreated the configuration, I used 128mb for kdump.

Just restarted the notebook and that error was fixed. I don't get it no more.

I hope my tip can help you friends.

Thanks
Jorge Henrique

[FGurgel (fgurgelf)]

In portuguese:

clique em "Editar / Preferências / Privacidade" e, no item "Cookies" habilite "Aceitar cookies de outros sites". Reinicie o Firefox e-pronto.

[Brotosaurus (diderot-cl-gmail)]

Thanks!!

Diderot

2008/9/9 FGurgel <email address hidden>

> *** This bug is a duplicate of bug 207064 ***
> https://bugs.launchpad.net/bugs/207064
>
> In portuguese:
>
> clique em "Editar / Preferências / Privacidade" e, no item "Cookies"
> habilite "Aceitar cookies de outros sites". Reinicie o Firefox e-pronto.
>
> --
> Banco Brasil access not complete
> https://bugs.launchpad.net/bugs/221841
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "firefox-3.0" source package in Ubuntu: Invalid
> Status in "icedtea-gcjwebplugin" source package in Ubuntu: New
>
> Bug description:
> Binary package hint: firefox-3.0
>
> Ubuntu 8.04 only Sun Java 6
> My access to Banco Brasil not complete and crash FireFox 3. It freeze...
>
> ProblemType: Bug
> Architecture: i386
> Date: Fri Apr 25 08:13:23 2008
> DistroRelease: Ubuntu 8.04
> Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
> PackageArchitecture: i386
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.24-16-generic i686
>

--
________________________________________________________________________
Diderot CL
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[Igor Gomes (igorgomes)]

Workaround:

Jaunty, FF 3.5.2, Java Sun JRE 1.6

https://bugs.launchpad.net/ubuntu/+source/sun-java6/+bug/291135/comments/9

Igor Gomes