after opening a pdf it stays on "loading" screen with controls grayed out

[Martin Gerdzhev]

Binary package hint: evince

after opening a pdf it stays on "loading" screen with controls grayed out. If I start a slideshow "F5" it displays the contents and when I resume from that the document shows fine.
This is on a fully updated Hardy amd64.
 This doesn't happen all the time, but maybe 1 of 2 or 3 times i open a file.

ProblemType: Bug
Architecture: amd64
Date: Thu Apr 17 16:32:45 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evince
NonfreeKernelModules: nvidia
Package: evince 2.22.1.1-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux 2.6.24-16-generic x86_64

[Pedro Villavicencio (pedro)]

Thanks for your report, Is this happening with all the pdf files you're seeing? do you have enabled the visual effects (compiz)? Does it happens without them? If you're seeing this with only one pdf can you attach it to the report?

[Martin Gerdzhev (mgerdjev)]

I have compiz enabled. It doesn't happen for a specific pdf. It happens to all of them. Once it will happen then the next time I open it it will load fine. It looks like it happens randomly or at least i can't find any specific cause for it. I'll try opening some files with and without compiz over the weekend and will post again.
I wasn't having this problem in gutsy.

[Thomas van der Burgt (thvdburgt)]

I think the priority of this bug should be at least medium, this is a very annoying bug, and one that should be fixed asap. Especially new/novice users can get confused by this. It happens to my at least 50% of the time when opening a .pdf

[Rocko (rockorequin)]

Could this be a duplicate of 229987?

[Pedro Villavicencio (pedro)]

Thanks for your bug report. Please try to obtain a backtrace of the freeze http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.

[®om (rom1v)]

Same problem for me (I wanted to report, then I find it was already reported), it happens especially when evince is in fullscreen I think.
Compiz enabled too.

Resizing the window (unmaximizing) «resolve» the problem.

It's very annoying.

[Pedro Villavicencio (pedro)]

It does not happen to me, can someone having the issue forward it upstream? thanks.

[neelabh12 (neelabh1221)]

It is happeining even when a small file is being opened, but once the file gets opened it runs smoothly. I have tried it without compiz also, but the problem is still existing.
I have earlier used 7.10 & this was not a problem there.

[Brent (valleb)]

I can reproduce this bug in evince 2.22.2-0ubuntu1. Specifically I see this bug every time I open certain pdfs from firefox. Unmaximizing evince gets rid of the loading screen and displays the pdf as normal.

This bug only occurs with desktop effects enabled.

[®om (rom1v)]

see : https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/210313

[Hew (hew)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 210313, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.