Firefox 3beta5 can't print, gets an xml error

Bug #218403 reported by Uwe Hauck
6
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When i try to print a page in Firefox 3 beta5 on Hardy Heron i get the following error (sorry in german as i am a german user)

XML-Verarbeitungsfehler: Fehler beim Verarbeiten einer Referenz auf eine externe Entität
Adresse: chrome://global/content/printProgress.xul
Zeile Nr. 6, Spalte 67:<!DOCTYPE window SYSTEM "chrome://global/locale/printProgress.dtd">
------------------------------------------------------------------^

The browser says, it is still processing the document but nothing happens.

Revision history for this message
kardinal (register-fastreich) wrote :

I can confirm this bug. I get the same error message. When I try to print after I got the message, the printing dialog does not appear anymore. Instead a popup comes up with the message: "Printerror! Not available".

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kardinal (register-fastreich) wrote :

Update: the problem is caused by the german language pack I installed from the mozilla site:
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.0b5/linux-i686/xpi/de.xpi
It's not part of the ubuntu hardy repository yet (and now I now why). After deactivating the language pack, printing works again as expected.

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.Ulli (ulli) wrote :

I can confirm the bug reported by Uwe Hauck, printing is impossible.
This happens in a new profile too, where the german language pack has never been installed.

This problem exists since the last firefox update.
Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9b5) Gecko/2008041515 Firefox/3.0b5

  <Description about="urn:mozilla:install-manifest"
               em:<email address hidden>"
               em:name="Firefox (de)"
               em:version="3.0b5"
               em:type="8"
               em:creator="http://translations.launchpad.net">

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Uwe Hauck (bicyclist) wrote :

Ulli, what language packs are installed in your firefox. I noticed two packs yet only one installed by me myself namely Firefox'(de) 3.0b5

AND
Xulrunner(de) 1.9b5 (don't know why this was installed in the first place). After Disabling the Xulrunner Language pack i can print again !

Greetings
Uwe

Revision history for this message
kardinal (register-fastreich) wrote :

That's exactly my experience, too.

Revision history for this message
.Ulli (ulli) wrote :

The two packes from the distribution:
1. Firefox (de) 3.0b5
2. Xulrunner (de) 1.9b5

Confirmed, disabling Xulrunner works for me too.

Revision history for this message
Martin Emrich (emme) wrote :

I also have this problem (hardy, firefox3beta5). The only localization package for firefox here is language-pack-gnome-de-base.
I also get these XML.... error message while visiting sites that do not exist (Test: disable your proxy and visit http://thisdoesnotexist12345.example.com )

Ciao

Martin

Changed in firefox:
status: New → Confirmed
Revision history for this message
Martin Emrich (emme) wrote :

Yep, this is probably a duplicate of Bug #218908.

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