On 64-bit Hardy Heron beta, Thunderbird does not retain profile -- and cannot create one in the default folder due to permissions problem.

[qubitual]

Binary package hint: thunderbird

On 64-bit Hardy Heron beta, Thunderbird does not retain profile -- and cannot create one in the default folder due to permissions problem. I have tried checking & unchecking available options, but still have to recreate profile from scratch every time I open the app. So I've switched to Evolution Mail for now -- which works fine.

ProblemType: Bug
Architecture: amd64
Date: Mon Apr 14 20:56:54 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird 2.0.0.12+nobinonly-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.24-16-generic x86_64

[Matthew Tighe (tighem)]

Can you check the permissions on your .mozilla-thunderbird folder and the sub-folders in your home directory? You can do this with the following commad:

 ls -l ~/.mozilla-thunderbird/

Everything should be owned by you.

[qubitual (qubitual)]

Thanks for your reply. When I do this command in root mode, here's the
output:

root@gormenghast:~# ls -l ~/.mozilla-thunderbird/
total 8
drwx------ 5 root root 4096 2008-03-21 07:19 hce3jktp.default
-rw-r--r-- 1 root root 94 2008-03-21 06:41 profiles.ini

And when I try it with a regular user terminal:

ls -l ~/.mozilla-thunderbird/
ls: cannot open directory /home/steerpike/.mozilla-thunderbird/: Permission
denied

So, obviously you've identified the culprit. I realize now I can start
Thunderbird with "thunderbird" in a sudo terminal, and it remembers the
profile no problem.

This is the same problem I'm having with a program called Miro,
incidentally. So, I'll do some googling and figure out how to correctly
change permissions. But this must be happening to other people, too, no?

Thanks again
John

On Wed, Apr 16, 2008 at 12:39 AM, Matthew Tighe <email address hidden>
wrote:

> Can you check the permissions on your .mozilla-thunderbird folder and
> the sub-folders in your home directory? You can do this with the
> following commad:
>
> ls -l ~/.mozilla-thunderbird/
>
> Everything should be owned by you.
>
> ** Changed in: thunderbird (Ubuntu)
> Status: New => Incomplete
>
> --
> On 64-bit Hardy Heron beta, Thunderbird does not retain profile -- and
> cannot create one in the default folder due to permissions problem.
> https://bugs.launchpad.net/bugs/217525
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Jayson Rowe (jayson.rowe)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

[qubitual (qubitual)]

Thanks for getting back to me, Jayson. Since then I did a clean install of
8.10 Ibex, opting for 32-bit this time instead of 64- due to endless Flash
difficulties. And I reinstalled Thunderbird, with all troubles forgotten.
Whether it's the version change, the switch from 64-bit to 32-, or putting
the mail files on a disc that automounts this time, I'm not sure -- but all
is well.

Thanks again -- I know this isn't much help, but still...

John W.

On Sat, Nov 29, 2008 at 11:31 AM, JaysonRowe <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering is this still an issue
> for you? Can you try with latest Ubuntu release? Thanks in advance.
>
> --
> On 64-bit Hardy Heron beta, Thunderbird does not retain profile -- and
> cannot create one in the default folder due to permissions problem.
> https://bugs.launchpad.net/bugs/217525
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Jayson Rowe (jayson.rowe)]

John, I'm going to close this for now, but should the problem return, and you would like us to look at this again, you can either file a new report, or you can come back to this one and change the status back to "New". Thanks again for helping make Ubuntu better!