Ubuntu desk top installation fails

Bug #2069117 reported by Noah Doris
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-provision
Expired
Undecided
Unassigned

Bug Description

Every time i try to install ubuntu desk top on my computer the installation fails, i believe it has something to do with the SSD drives the computer is using. There are 2 256 gigabyte samsung SSD drives running in a mirrored raid system.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report Could you add the logs from/var/log/installer after getting the problem?

Could you also describe the details of the partitioning configuration you are using?

Changed in ubuntu-desktop-provision:
status: New → Incomplete
Revision history for this message
Noah Doris (lightning5pirit) wrote : Re: [Bug 2069117] Re: Ubuntu desk top installation fails
  • image0.jpeg Edit (1.4 MiB, image/jpeg; name=image0.jpeg; x-apple-part-url=AE4B43C0-7A0B-4C78-9E60-DF15C2F55770-L0-001)
  • image1.jpeg Edit (1.2 MiB, image/jpeg; name=image1.jpeg; x-apple-part-url=B80C592B-C8B8-425C-A52B-A954222D5057-L0-001)
  • image2.jpeg Edit (1.3 MiB, image/jpeg; name=image2.jpeg; x-apple-part-url=4075A8F7-5FDC-4B6B-AFC8-76FFBD3E75B8-L0-001)
  • image3.jpeg Edit (1.6 MiB, image/jpeg; name=image3.jpeg; x-apple-part-url=90B1DDCD-6EE2-438C-B87E-1A9D6ED492A6-L0-001)
  • image4.jpeg Edit (1.3 MiB, image/jpeg; name=image4.jpeg; x-apple-part-url=14D388E6-7DD5-4C56-A94A-1E8C2667FD8C-L0-001)

These pictures show the partitions of the two different drives installed on the computer, for some reason the computer thinks there is a third drive although there is not. I do have the logs from the installation but they are incredibly large, it is a massive wall of text so I just wanted to confirm that was what you wanted me to send you.

Sent from my iPhone

> On Jun 12, 2024, at 5:25 AM, Sebastien Bacher <email address hidden> wrote:
>
> Thank you for your bug report Could you add the logs
> from/var/log/installer after getting the problem?
>
> Could you also describe the details of the partitioning configuration
> you are using?
>
> ** Changed in: ubuntu-desktop-provision
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2069117
>
> Title:
> Ubuntu desk top installation fails
>
> Status in ubuntu-desktop-provision:
> Incomplete
>
> Bug description:
> Every time i try to install ubuntu desk top on my computer the
> installation fails, i believe it has something to do with the SSD
> drives the computer is using. There are 2 256 gigabyte samsung SSD
> drives running in a mirrored raid system.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu-desktop-provision/+bug/2069117/+subscriptions
>

Revision history for this message
Noah Doris (lightning5pirit) wrote :
Download full text (3.2 KiB)

10:01:34 python3.10: Wrote: /var/log/installer/curtin-errors.tar 10:01:34 python3.10: Wrote: /var/log/installer/curtin-errors.tar 10:01:34 python3.10: Running command ['tar', '-cvf', '/var/log/installer/curtin-errors.tar', 'curtin-logs-2024-06-12-17-01'] with allowed return codes [0] (capture=True) 10:01:19 systemd: Started run-u119.service - /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10 -m curtin --showtrace -vvv --set "json:reporting={\"subiquity\": {\"type\": \"journald\", \"identifier\": \"curtin_event.3962.6\"}}" -c /var/log/installer/curtin-install/subiquity-partitioning.conf install --set "json:stages=[\"partitioning\"]" cp:///tmp/tmpunkvgepb/mount . 10:01:19 systemd: Started run-u119.service - /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10 -m curtin --showtrace -vvv --set "json:reporting={\"subiquity\": {\"type\": \"journald\", \"identifier\": \"curtin_event.3962.6\"}}" -c /var/log/installer/curtin-install/subiquity-partitioning.conf install --set "json:stages=[\"partitioning\"]" cp:///tmp/tmpunkvgepb/mount . 10:01:18 systemd: Started run-u116.service - /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10 -m curtin --showtrace -vvv --set "json:reporting={\"subiquity\": {\"type\": \"journald\", \"identifier\": \"curtin_event.3962.4\"}}" -c /var/log/installer/curtin-install/subiquity-initial.conf install --set "json:stages=[]". 10:00:15 systemd: Started run-u109.service - /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10 -m curtin --showtrace -vvv --set "json:reporting={\"subiquity\": {\"type\": \"journald\", \"identifier\": \"curtin_event.3962.2\"}}" -c /var/log/installer/curtin-install/subiquity-curtin-apt.conf apt-config -t /tmp/tmpob9oanbw/mount. 09:59:52 systemd: Started run-u106.service - /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10 -m curtin --showtrace -vvv --set "json:reporting={\"subiquity\": {\"type\": \"journald\", \"identifier\": \"curtin_event.3962.1\"}}" -c /var/log/installer/curtin-install/subiquity-curtin-apt.conf apt-config -t /tmp/tmpqgyyu7j2/mount. 09:57:07 ubuntu_bootstra: flutter: DEBUG telemetry: Writing report to /var/log/installer/telemetry 09:57:07 ubuntu_bootstra: flutter: DEBUG telemetry: Writing report to /var/log/installer/telemetry 09:56:57 ubuntu_bootstra: flutter: INFO ubuntu_bootstrap: Logging to /var/log/installer/ubuntu_bootstrap.log On Jun 12, 2024, at 5:25 AM, Sebastien Bacher <email address hidden> wrote: Thank you for your bug report Could you add the logs from/var/log/installer after getting the problem? Could you also describe the details of the partitioning configuration you are using? ** Changed in: ubuntu-desktop-provision Status: New => Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/2069117 Title: Ubuntu desk top installation fails Status in ubuntu-desktop-provision: Incomplete Bug description: Every time i try to install ubuntu desk top on my computer the installation fails, i believe it has something to do with the SSD drives the computer is using. There are 2 256 gigabyte samsung SSD drives running in a mirrored raid system. To manage notifications about this bug go to: https...

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Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you just zip/compress the /var/log/installer directory and add that archive to the report?

Revision history for this message
Noah Doris (lightning5pirit) wrote :
  • image0.jpeg Edit (782.5 KiB, image/jpeg; name=image0.jpeg; x-apple-part-url=DD48FFF9-D2C1-4C37-A746-B1513869A5FB)

I was finally able to install the operating system but when I went to restart the system I get this pop up.
Sent from my iPhone

> On Jun 13, 2024, at 12:30 AM, Sebastien Bacher <email address hidden> wrote:
>
> Could you just zip/compress the /var/log/installer directory and add
> that archive to the report?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2069117
>
> Title:
> Ubuntu desk top installation fails
>
> Status in ubuntu-desktop-provision:
> Incomplete
>
> Bug description:
> Every time i try to install ubuntu desk top on my computer the
> installation fails, i believe it has something to do with the SSD
> drives the computer is using. There are 2 256 gigabyte samsung SSD
> drives running in a mirrored raid system.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu-desktop-provision/+bug/2069117/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-desktop-provision because there has been no activity for 60 days.]

Changed in ubuntu-desktop-provision:
status: Incomplete → Expired
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