Chrome starts, but runs wild in the bg (never gets to the screen). chromium works fine.

Bug #2061936 reported by Cesar A. Quiroz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
chromium-browser (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

This started today. The chrome snap was automatically updated (updates to chrome have been arriving fast). After the update, chrome started failing:

* Clocking on the launcher succeeds, but nothing pops up to the screen. The UI freezes (can't even updated htop on a term).

* Right clicking on the launcher icon, followed by choosing Quit restores responsiveness, but there is no chrome.

* chromium launches fine.

Both images come from the same snap.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
ProcVersionSignature: Ubuntu 6.5.0-27.28-generic 6.5.13
Uname: Linux 6.5.0-27-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 16 18:48:10 2024
ProcEnviron:
 LANG=en_US.UTF-8
 LC_TIME=en_GB.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
Snap: chromium 123.0.6312.122 (latest/stable)
SnapChanges:
 ID Status Spawn Ready Summary
 612 Done 2024-04-16T18:04:21-07:00 2024-04-16T18:04:40-07:00 Revert "chromium" snap
 613 Done 2024-04-16T18:11:03-07:00 2024-04-16T18:11:16-07:00 Refresh "chromium" snap
SnapSource: ubuntu/+source/chromium-browser
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Cesar A. Quiroz (cesar-quiroz) wrote :
Revision history for this message
Cesar A. Quiroz (cesar-quiroz) wrote :

Running ubuntu-bug managed to open a Chrome window! (The one I am typing from.) I will keep it alive as long as possible.

Revision history for this message
Nathan Teodosio (nteodosio) wrote :

Hi, thanks for opening a report.

> chrome started failing

> chromium launches fine

Ubuntu only maintains Chromium. Chrome is proprietary software provided directly by Google so you need to file a report with them.

Changed in chromium-browser (Ubuntu):
status: New → Invalid
Revision history for this message
Cesar A. Quiroz (cesar-quiroz) wrote : Re: [Bug 2061936] Re: Chrome starts, but runs wild in the bg (never gets to the screen). chromium works fine.

Thanks! Chromium is working fine, so no need to track this any further.

--César

On Wed, Apr 17, 2024 at 12:15 AM Nathan Teodosio <email address hidden>
wrote:

> Hi, thanks for opening a report.
>
> > chrome started failing
>
> > chromium launches fine
>
> Ubuntu only maintains Chromium. Chrome is proprietary software provided
> directly by Google so you need to file a report with them.
>
> ** Changed in: chromium-browser (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2061936
>
> Title:
> Chrome starts, but runs wild in the bg (never gets to the screen).
> chromium works fine.
>
> Status in chromium-browser package in Ubuntu:
> Invalid
>
> Bug description:
> This started today. The chrome snap was automatically updated (updates
> to chrome have been arriving fast). After the update, chrome started
> failing:
>
> * Clocking on the launcher succeeds, but nothing pops up to the
> screen. The UI freezes (can't even updated htop on a term).
>
> * Right clicking on the launcher icon, followed by choosing Quit
> restores responsiveness, but there is no chrome.
>
> * chromium launches fine.
>
> Both images come from the same snap.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 23.10
> ProcVersionSignature: Ubuntu 6.5.0-27.28-generic 6.5.13
> Uname: Linux 6.5.0-27-generic x86_64
> ApportVersion: 2.27.0-0ubuntu5
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Apr 16 18:48:10 2024
> ProcEnviron:
> LANG=en_US.UTF-8
> LC_TIME=en_GB.UTF-8
> PATH=(custom, no user)
> SHELL=/bin/bash
> TERM=xterm-256color
> Snap: chromium 123.0.6312.122 (latest/stable)
> SnapChanges:
> ID Status Spawn Ready
> Summary
> 612 Done 2024-04-16T18:04:21-07:00 2024-04-16T18:04:40-07:00
> Revert "chromium" snap
> 613 Done 2024-04-16T18:11:03-07:00 2024-04-16T18:11:16-07:00
> Refresh "chromium" snap
> SnapSource: ubuntu/+source/chromium-browser
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2061936/+subscriptions
>
>

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