22.04.4 Sounds is cracking and most of the time audio and video is not matching

[[e-mail]]

22.04.4 Sounds is cracking and most of the time audio and video is not matching. My hardware is 11th Gen Acer i3 with 12GB RAM, 265GB nvme, 1TB HDD.
yet having trouble with sounds and especially with Bluetooth HeadPhones and Mic.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.9-0ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-25.25~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 13 13:17:26 2024
DisplayManager: gdm3
GsettingsChanges:

InstallationDate: Installed on 2024-03-11 (1 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
RelatedPackageVersions: mutter-common 42.9-0ubuntu5
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. Does the same problem occur with wired headphones/speakers?

[[e-mail] (silicon-slice)]

Thank you for your reply.
Yes, with speakers(3-piece speaker set), connected with wire from HDMI
monitor, I haven't used wired headphones. And sometimes the Bluetooth
headphone is connected but not showing on sound(input/output) settings. O
have one Havit Bluetooth headphones and one BoAT Bluetooth headphones and
both of them are with Mic.
And also the browser, Firefox, is lagging while playing video as on YouTube.
I am using Ubuntu for a long time(from 9.04) as Dual boot along with
Windows but never experienced issues with sound. Sound has always been
crystal clear till yesterday. I had to reinstall Ubuntu, which I installed
in2021 April, because I installed Steam to play DOTA 2 and some
dependencies were messed up badly. And for the record I also never faced
any issue/s with Steam or DOTA / WarCraft before and I have played it on
Ubuntu, Lubuntu and also Zorin. But with 22.04 I faced issues to play DOTA
2 before as well. e.g: suddenly the game process ended without notice, had
dependency loop, if you try to upgrade/downgrade a package as the
game/Steam desired it can't because it depends on some other package/s with
again depends on current which you are trying to up/downgrade.

On Wed, Mar 13, 2024 at 1:40 PM Daniel van Vugt <email address hidden>
wrote:

> Thanks for the bug report. Does the same problem occur with wired
> headphones/speakers?
>
> ** Package changed: gnome-shell (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2057746
>
> Title:
> 22.04.4 Sounds is cracking and most of the time audio and video is not
> matching
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> 22.04.4 Sounds is cracking and most of the time audio and video is not
> matching. My hardware is 11th Gen Acer i3 with 12GB RAM, 265GB nvme, 1TB
> HDD.
> yet having trouble with sounds and especially with Bluetooth HeadPhones
> and Mic.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: gnome-shell 42.9-0ubuntu2
> ProcVersionSignature: Ubuntu 6.5.0-25.25~22.04.1-generic 6.5.13
> Uname: Linux 6.5.0-25-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.5
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Mar 13 13:17:26 2024
> DisplayManager: gdm3
> GsettingsChanges:
>
> InstallationDate: Installed on 2024-03-11 (1 days ago)
> InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
> (20230223)
> RelatedPackageVersions: mutter-common 42.9-0ubuntu5
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/2057746/+subscriptions
>
>

[[e-mail] (silicon-slice)]

Hello, may I beg a few more minutes of your time, please?
I think I got some of the problems:
1. I removed Firefox from Snpa and install it with apt, which improved
Firefox faster and the video lagging is apparently gone. Though if it's
same architecture behind both Firefox and I believe I have more than enough
hardware resource, so this should not happen.
2. I replaced 'pulseaudio' with 'pipewire' and now sound is not cracking
and working well with bluetooth, with Havit at least, I couldn't get the
chance to test with BoAT.
Should a normal PC user go through all these!?

Thank you for your time. I practically worship those who are working with
open source projects. I also have a keen wish to do so but at the end of
the day a very small developer like me is tensed about the next bill to
come through and how to mitigate that!!

Thank you again.
Rajib Paul.

On Wed, Mar 13, 2024 at 6:53 PM Rajib Paul <email address hidden> wrote:

> Thank you for your reply.
> Yes, with speakers(3-piece speaker set), connected with wire from HDMI
> monitor, I haven't used wired headphones. And sometimes the Bluetooth
> headphone is connected but not showing on sound(input/output) settings. O
> have one Havit Bluetooth headphones and one BoAT Bluetooth headphones and
> both of them are with Mic.
> And also the browser, Firefox, is lagging while playing video as on
> YouTube.
> I am using Ubuntu for a long time(from 9.04) as Dual boot along with
> Windows but never experienced issues with sound. Sound has always been
> crystal clear till yesterday. I had to reinstall Ubuntu, which I installed
> in2021 April, because I installed Steam to play DOTA 2 and some
> dependencies were messed up badly. And for the record I also never faced
> any issue/s with Steam or DOTA / WarCraft before and I have played it on
> Ubuntu, Lubuntu and also Zorin. But with 22.04 I faced issues to play DOTA
> 2 before as well. e.g: suddenly the game process ended without notice, had
> dependency loop, if you try to upgrade/downgrade a package as the
> game/Steam desired it can't because it depends on some other package/s with
> again depends on current which you are trying to up/downgrade.
>
> On Wed, Mar 13, 2024 at 1:40 PM Daniel van Vugt <
> <email address hidden>> wrote:
>
>> Thanks for the bug report. Does the same problem occur with wired
>> headphones/speakers?
>>
>> ** Package changed: gnome-shell (Ubuntu) => ubuntu
>>
>> ** Changed in: ubuntu
>> Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/2057746
>>
>> Title:
>> 22.04.4 Sounds is cracking and most of the time audio and video is not
>> matching
>>
>> Status in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> 22.04.4 Sounds is cracking and most of the time audio and video is not
>> matching. My hardware is 11th Gen Acer i3 with 12GB RAM, 265GB nvme, 1TB
>> HDD.
>> yet having trouble with sounds and especially with Bluetooth HeadPhones
>> and Mic.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 22.04
>> Package: gnome-shell 42.9-0ubuntu2
>> ProcVersionSignature: Ubuntu 6.5.0-25.25~22.04.1-gene...

[Daniel van Vugt (vanvugt)]

If by "yes" in comment #1 you mean the same issue occurs with wired, then it sounds like there are two separate bugs. Because in comment #2 it sounds like PulseAudio's Bluetooth support was the original problem. And I know other people have reported the same. It's unfortunate that Ubuntu 22.04 was still using PulseAudio at the time of its release, but I think that's because PipeWire wasn't mature in early 2022.