AMD Lexa PRO graphic card can't work

Bug #2045382 reported by LIAO, YU-SIANG
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.15 (Ubuntu)
In Progress
Undecided
Unassigned

Bug Description

[Summary]

When I racked the one dell device, and do the trail run, I found that the checkbox process is stuck when it got the graphic information. I want to debug with the monitor, plug the DP cable to AMD card. After doing the power cycle, it entered to the BIOS, observe through the screen that the kernel has been started, but it immediately turned into a black screen. Fortunately, it can ssh-able, it can work normally by using the onboard graphic card.

After checking, AMD graphic card is broken after upgrading to 5.15.0-89-generic, it still have same issue in "5.15.0-91-generic" kernel version, but everything is good in the "5.15.0-88-generic" kernel version.

[Information]

Problematic DUT CID: 202101-28622
Platform name: Caribou
Launchpad Tag: fossa-cubone-rkl
Project name: Optiplex 5090
Used GM image: dell-bto-focal-fossa-release-X120-20210625-7_fossa-cubone-rkl_A02.iso
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X] [1002:699f]

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-91-generic 5.15.0-91.101~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-91.101~20.04.1-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Dec 1 14:39:55 2023
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-focal-amd64-20200502-85+fossa-release+X120
InstallationDate: Installed on 2023-11-30 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
LIAO, YU-SIANG (flyjerry0415) wrote :
description: updated
description: updated
Revision history for this message
Mario Limonciello (superm1) wrote :

try amdgpu.aspm=0. If this helps it's because of missing stable backport patches.

Revision history for this message
LIAO, YU-SIANG (flyjerry0415) wrote :

@superm1 Thank for your reply. The method can make AMD graphic card work!

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Mario,

Do you know the sha1 of missing patches?

Revision history for this message
Mario Limonciello (superm1) wrote (last edit ):
Revision history for this message
Mario Limonciello (superm1) wrote :

That was already CC to stable, so I suggest checking the latest 5.15.y. If that's still not working, you probably need https://github.com/torvalds/linux/commit/2757a848cb0f184850d3e0a33b4a69e8014fdc5d backported too.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

5.15.141 indeed doesn't have this issue.

Changed in linux-signed-hwe-5.15 (Ubuntu):
assignee: nobody → Kai-Heng Feng (kaihengfeng)
status: New → In Progress
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Will be fixed by later stable updates. For 5.15 it's included since v5.15.138.

Changed in linux-signed-hwe-5.15 (Ubuntu):
assignee: Kai-Heng Feng (kaihengfeng) → nobody
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