| 2023-12-01 07:29:32 |
LIAO, YU-SIANG |
bug |
|
|
added bug |
| 2023-12-01 07:50:59 |
LIAO, YU-SIANG |
description |
[Summary]
When I racked the one dell device, and do the trail run, I found that the checkbox process is stuck when it got the graphic information. I want to debug with the monitor, plug the DP cable to AMD card. After doing the power cycle, it entered to the BIOS, observe through the screen that the kernel has been started, but it immediately turned into a black screen. Fortunately, it can ssh-able, it can work normally by using the onboard graphic card.
After checking, AMD graphic card is broken after upgrading to 5.15.0-89-generic, it still have same issue in "5.15.0-91-generic" kernel version, but everything is good in the "5.15.0-88-generic" kernel version.
[Information]
ProblemType: Bug
Problematic DUT CID: 202101-28622
Platform name: Caribou
Launchpad Tag: fossa-cubone-rkl
Project name: Optiplex 5090
Architecture: amd64
Used GM image: dell-bto-focal-fossa-release-X120-20210625-7_fossa-cubone-rkl_A02.iso
DistroRelease: Ubuntu 20.04.6 LTS
kernel version: 5.15.0-91-generic
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X] [1002:699f]
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-91-generic 5.15.0-91.101~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-91.101~20.04.1-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Dec 1 14:39:55 2023
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-release+X120
InstallationDate: Installed on 2023-11-30 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install) |
[Summary]
When I racked the one dell device, and do the trail run, I found that the checkbox process is stuck when it got the graphic information. I want to debug with the monitor, plug the DP cable to AMD card. After doing the power cycle, it entered to the BIOS, observe through the screen that the kernel has been started, but it immediately turned into a black screen. Fortunately, it can ssh-able, it can work normally by using the onboard graphic card.
After checking, AMD graphic card is broken after upgrading to 5.15.0-89-generic, it still have same issue in "5.15.0-91-generic" kernel version, but everything is good in the "5.15.0-88-generic" kernel version.
[Information]
Problematic DUT CID: 202101-28622
Platform name: Caribou
Launchpad Tag: fossa-cubone-rkl
Project name: Optiplex 5090
Used GM image: dell-bto-focal-fossa-release-X120-20210625-7_fossa-cubone-rkl_A02.iso
DistroRelease: Ubuntu 20.04.6 LTS
kernel version: 5.15.0-91-generic
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X] [1002:699f]
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-91-generic 5.15.0-91.101~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-91.101~20.04.1-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Dec 1 14:39:55 2023
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-release+X120
InstallationDate: Installed on 2023-11-30 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install) |
|
| 2023-12-01 07:51:31 |
LIAO, YU-SIANG |
description |
[Summary]
When I racked the one dell device, and do the trail run, I found that the checkbox process is stuck when it got the graphic information. I want to debug with the monitor, plug the DP cable to AMD card. After doing the power cycle, it entered to the BIOS, observe through the screen that the kernel has been started, but it immediately turned into a black screen. Fortunately, it can ssh-able, it can work normally by using the onboard graphic card.
After checking, AMD graphic card is broken after upgrading to 5.15.0-89-generic, it still have same issue in "5.15.0-91-generic" kernel version, but everything is good in the "5.15.0-88-generic" kernel version.
[Information]
Problematic DUT CID: 202101-28622
Platform name: Caribou
Launchpad Tag: fossa-cubone-rkl
Project name: Optiplex 5090
Used GM image: dell-bto-focal-fossa-release-X120-20210625-7_fossa-cubone-rkl_A02.iso
DistroRelease: Ubuntu 20.04.6 LTS
kernel version: 5.15.0-91-generic
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X] [1002:699f]
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-91-generic 5.15.0-91.101~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-91.101~20.04.1-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Dec 1 14:39:55 2023
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-release+X120
InstallationDate: Installed on 2023-11-30 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install) |
[Summary]
When I racked the one dell device, and do the trail run, I found that the checkbox process is stuck when it got the graphic information. I want to debug with the monitor, plug the DP cable to AMD card. After doing the power cycle, it entered to the BIOS, observe through the screen that the kernel has been started, but it immediately turned into a black screen. Fortunately, it can ssh-able, it can work normally by using the onboard graphic card.
After checking, AMD graphic card is broken after upgrading to 5.15.0-89-generic, it still have same issue in "5.15.0-91-generic" kernel version, but everything is good in the "5.15.0-88-generic" kernel version.
[Information]
Problematic DUT CID: 202101-28622
Platform name: Caribou
Launchpad Tag: fossa-cubone-rkl
Project name: Optiplex 5090
Used GM image: dell-bto-focal-fossa-release-X120-20210625-7_fossa-cubone-rkl_A02.iso
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X] [1002:699f]
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-91-generic 5.15.0-91.101~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-91.101~20.04.1-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Dec 1 14:39:55 2023
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-release+X120
InstallationDate: Installed on 2023-11-30 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install) |
|
| 2023-12-03 02:24:26 |
Mario Limonciello |
bug |
|
|
added subscriber AMD |
| 2023-12-06 07:35:33 |
Kai-Heng Feng |
linux-signed-hwe-5.15 (Ubuntu): assignee |
|
Kai-Heng Feng (kaihengfeng) |
|
| 2023-12-06 07:35:36 |
Kai-Heng Feng |
linux-signed-hwe-5.15 (Ubuntu): status |
New |
In Progress |
|
| 2023-12-11 05:18:11 |
Kai-Heng Feng |
linux-signed-hwe-5.15 (Ubuntu): assignee |
Kai-Heng Feng (kaihengfeng) |
|
|
| 2023-12-11 05:18:31 |
Kai-Heng Feng |
marked as duplicate |
|
2036742 |
|
