installed system + new install refuse to show GUI (Lubuntu, Xubuntu & Ubuntu Desktop noble)

[Chris Guiver]

Please read comment #3, this issue maybe switched to INCOMPLETE

A couple of days ago I suffered a brownout, causing my noble install to shutdown (uncleanly) on this box
- hp prodesk 600 g3 sff (i5-7500, 8gb, nvidia geforce gt710 (gk208b) + intel graphics 630)

On power restore, the system would not allow GUI login, I noted an Xorg crash in the /var/crash/ directory; but I was unable to ubuntu-bug file it (out of date packages; though I `apt update; apt full-upgrade` and nothing changed).

I've attempted a re-install today, and after install the system boots, I get to see the plymouth screen (xubuntu) then blank screen and cursor top left.

If I switch to text terminal; I can login and see screen for a few seconds; before the flashing cursor returns (ie. I'm taken away from ctrl+alt+f4 terminal and to lightdm trying to restart I suspect).

This is the same behavior I had before this install; ie. I believe the issue is related to a recent package upgrade (this box is only rebooted about fornightly; so the power outage was the first reboot in maybe ten days).

My original install was Lubuntu noble (actually a mantic ISO; as noble ISOs hadn't started then, but using an updated calamares for noble installed that tsimonq2 requested I test, that upgraded calamares caused the installed system to use noble sources & become noble not mantic)

I'm convinced this is a regression due to upgrade; but it also occurs on recent ISOs too; I also suspect it maybe related to graphic gpus (intel & nvidia)

FYI: There is a Xorg crash file in /var/crash/ on this box too, it likewise won't let me `ubuntu-bug` install it, again reporting out of date packages (libsepol2)

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.5.0-9-generic 6.5.0-9.9
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: guiverc 1015 F.... wireplumber
 /dev/snd/controlC1: guiverc 1015 F.... wireplumber
 /dev/snd/seq: guiverc 1012 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Sat Nov 25 18:05:14 2023
InstallationDate: Installed on 2023-11-25 (0 days ago)
InstallationMedia: Xubuntu 24.04 "Noble Numbat" - Daily amd64 (20231125)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0e8f:0020 GreenAsia Inc. USB to PS/2 Adapter
 Bus 001 Device 003: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
 LANG=en_AU.UTF-8
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=linux
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-9-generic root=UUID=1aef793d-b806-4b39-9b05-baea27c51b5e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-6.5.0-9-generic N/A
 linux-backports-modules-6.5.0-9-generic N/A
 linux-firmware 20230919.git3672ccab-0ubuntu2.2
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/30/2018
dmi.bios.release: 2.15
dmi.bios.vendor: HP
dmi.bios.version: P07 Ver. 02.15
dmi.board.name: 82B4
dmi.board.vendor: HP
dmi.board.version: KBC Version 06.21
dmi.chassis.asset.tag: AUD8130DCW
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 6.33
dmi.modalias: dmi:bvnHP:bvrP07Ver.02.15:bd01/30/2018:br2.15:efr6.33:svnHP:pnHPProDesk600G3SFF:pvr:rvnHP:rn82B4:rvrKBCVersion06.21:cvnHP:ct3:cvr:sku1MF39PA#ABG:
dmi.product.family: 103C_53307F HP ProDesk
dmi.product.name: HP ProDesk 600 G3 SFF
dmi.product.sku: 1MF39PA#ABG
dmi.sys.vendor: HP

[Chris Guiver (guiverc)]

I've now had this repeated with
- Lubuntu noble
- Xubuntu noble
- Ubuntu Desktop

This box was running a Ubuntu Noble install (Lubuntu install media; Xubuntu desktop added) until a few days ago; so this is a somewhat recent regression..

The LIVE media for all three tried does not have a problem, only after install & on first boot does the system fail to reach greeter/DM.

--
ubuntu-destkop-installed hang during operation, and I rebooted the box after given it 2+ hours to attempt to resolve issue... That bug report is found here - https://bugs.launchpad.net/subiquity/+bug/2044632 which relates to a looping condition with secure-bootloader... Could this issue be linked? Some change has obviously occurred in last ~10 days related to uEFI keys; could that have caused video card issues? or unrelated...

(alas it was only discovered after power loss & subsequent reboot, and this machine is only rebooted occasionally; guess last successful boot was maybe 10 days ago now)

[Chris Guiver (guiverc)]

I now believe this is a SUPPORT issue, something got corrupted in the power outage, and problem exists in my $HOME which was re-used in all partitions.

I've updated Lubuntu noble thumb-drive, and did a QA-test install of it on this box, using the REPLACE PARTITION option of the installer which means the existing /home was not be used.

https://iso.qa.ubuntu.com/qatracker/milestones/450/builds/290626/testcases/1701/results/

After reboot; I was offered at grub the new Lubuntu noble system, plus a Ubuntu 22.04.3 (prior install; whatever I tried last) as expected. On login all looks as it should; so NO ISSUE today.

I now believe I have a corruption issue in my /home which thus impacted Lubuntu, Xubuntu & Ubuntu Desktop... also why I had a failure yesterday when I tried a 22.04.3 install (it had same issue! where I believe it should not have!)

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2044592

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]