Installer crashed at USERDATA screen while entering data
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Tue Nov 7 04:16:03 2023
DesktopInstallerRev: 1269
ExecutablePath: /snap/ubuntu-desktop-installer/1269/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/1269/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 "Noble Numbat" - Daily amd64 (20231106.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0627:0001 Adomax Technology Co., Ltd QEMU USB Tablet
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 480M
|__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 480M
MachineType: QEMU Standard PC (Q35 + ICH9, 2009)
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/1269/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1269/etc/subiquity/postinst.d
ProcEnviron:
LANG=C.UTF-8
LD_LIBRARY_PATH=<set>
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
SnapChannel:
SnapRevision: 1269
SnapUpdated: False
SnapVersion: 0+git.1c719695
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UdiLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/installer/ubuntu_desktop_installer.log'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2015
dmi.bios.release: 0.0
dmi.bios.vendor: EFI Development Kit II / OVMF
dmi.bios.version: 0.0.0
dmi.chassis.type: 1
dmi.chassis.vendor: QEMU
dmi.chassis.version: pc-q35-6.2
dmi.modalias: dmi:bvnEFIDevelopmentKitII/OVMF:bvr0.0.0:bd02/06/2015:br0.0:svnQEMU:pnStandardPC(Q35+ICH9,2009):pvrpc-q35-6.2:cvnQEMU:ct1:cvrpc-q35-6.2:sku:
dmi.product.name: Standard PC (Q35 + ICH9, 2009)
dmi.product.version: pc-q35-6.2
dmi.sys.vendor: QEMU
I am assuming I am seeing this same issue with the Ubuntu Budgie new installer. The installer crashes at the User Data screen, and I get a similar CalledProcess error message. At this point, it skips the slideshow screen, but nothing is happening, and there is no way to back up.
I have attached the logs from /var/log/installer