package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I used QuickCreate in Windows 11 Hyper-V to create a basic 22.04 system (22.04.3 LTS).
- No special options selected.
- Install worked as expected.
- The error in summary occurred during the large software update automatically triggered right after first login.
However, the system (including Firefox) is still up and apparently running fine. Will try to manually update Firefox.
NB: there was a major update to the Windows 11 host yesterday.
ProblemType: Package
DistroRelease: Ubuntu 22.04
ProcVersionSign
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckR
Date: Mon Oct 30 10:42:57 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 10
Python3Details: /usr/bin/
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageV
dpkg 1.21.1ubuntu2.2
apt 2.4.10
Snap: firefox 100.0-2 ()
Snap.Changes: no changes found
Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10
UpgradeStatus: No upgrade log present (probably fresh install)
affects: | ubuntu → firefox (Ubuntu) |
tags: | removed: need-duplicate-check |
Follow-up report: manually running apt-get update firefox completes successfully (adding 1 package, upgrading 237, removing 0, not upgrading 10).