[X13s] log check failed while running coldboot and warmboot

Bug #2041537 reported by Vincent Liao
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-concept
New
Undecided
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Bug Description

[Summary]
System got fwts log failures while running coldboot and warmboot tests.

stdout for checkbox
-------------------
## Dumping the devices information to /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/warm_reboot_cycle1...
Gathering information about PCI devices (lspci)...
Gathering information about WiFi connections (iw)...
Gathering information about USB devices (lsusb)...
dump devices complete

## Checking if support fwts...
FWTS supported

## Running FWTS of test: klog oops...
Test: Scan kernel log for errors and warnings.
                                                                     : 0.0% /
  Kernel log error check. : 0.0% -
  Kernel log error check. : 0.0% \
  Kernel log error check. : 0.5% |
  Kernel log error check. : 1.0% /
  Kernel log error check. : 1.5% -
  Kernel log error check. : 2.5% \
  Kernel log error check. : 3.0% |
  Kernel log error check. : 3.5% /
  Kernel log error check. : 4.0% -
  Kernel log error check. : 5.0% \
  Kernel log error check. : 5.5% |
  Kernel log error check. : 6.0% /
  Kernel log error check. : 6.5% -
  Kernel log error check. : 7.5% \
  Kernel log error check. : 8.0% |
  Kernel log error check. : 8.5% /
  Kernel log error check. : 9.0% -
  Kernel log error check. : 10.0% \
  Kernel log error check. : 10.5% |
  Kernel log error check. : 11.0% /
  Kernel log error check. : 11.5% -
  Kernel log error check. : 12.5% \
  Kernel log error check. : 13.0% |
  Kernel log error check. : 13.5% /
  Kernel log error check. : 14.5% -
  Kernel log error check. : 15.0% \
  Kernel log error check. : 15.5% |
  Kernel log error check. : 16.0% /
  Kernel log error check. : 17.0% -
  Kernel log error check. : 17.5% \
  Kernel log error check. : 18.0% |
  Kernel log error check. : 18.5% /
  Kernel log error check. : 19.5% -
  Kernel log error check. : 20.0% \
  Kernel log error check. : 20.5% |
  Kernel log error check. : 21.0% /
  Kernel log error check. : 22.0% -
  Kernel log error check. : 22.5% \
  Kernel log error check. : 23.0% |
  Kernel log error check. : 23.5% /
  Kernel log error check. : 24.5% -
  Kernel log error check. : 0.0% \
  Kernel log error check. : 0.5% |
  Kernel log error check. : 1.0% /
  Kernel log error check. : 2.0% -
  Kernel log error check. : 2.5% \
  Kernel log error check. : 3.0% |
  Kernel log error check. : 4.0% /
  Kernel log error check. : 4.5% -
  Kernel log error check. : 5.5% \
  Kernel log error check. : 6.0% |
  Kernel log error check. : 6.5% /
  Kernel log error check. : 7.5% -
  Kernel log error check. : 8.0% \
  Kernel log error check. : 8.5% |
  Kernel log error check. : 9.5% /
  Kernel log error check. : 10.0% -
  Kernel log error check. : 10.5% \
  Kernel log error check. : 11.5% |
  Kernel log error check. : 12.0% /
  Kernel log error check. : 13.0% -
  Kernel log error check. : 13.5% \
  Kernel log error check. : 14.0% |
  Kernel log error check. : 15.0% /
  Kernel log error check. : 15.5% -
  Kernel log error check. : 16.0% \
  Kernel log error check. : 17.0% |
  Kernel log error check. : 17.5% /
  Kernel log error check. : 18.5% -
  Kernel log error check. : 19.0% \
  Kernel log error check. : 19.5% |
  Kernel log error check. : 20.5% /
  Kernel log error check. : 21.0% -
  Kernel log error check. : 21.5% \
  Kernel log error check. : 22.5% |
  Kernel log error check. : 23.0% /
  Kernel log error check. : 23.5% -
  Kernel log error check. : 24.5% \
  Kernel log error check. : 50.0% |
  Kernel log error check. : 50.0% /

  Kernel log error check. 3 failed
Test: Scan kernel log for Oopses.
                                                                     : 50.0% -
  Kernel log oops check. : 50.0% \
  Kernel log oops check. : 100.0% |

  Kernel log oops check. 2 passed
Running 2 tests, results appended to /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/warm_reboot_cycle1/fwts_klog_oops.log

## Checking FWTS log failures...
Critical failures:
  klog: 1 failures
========================================
    CRITICAL Kernel message: [ 0.040827] ACPI: Interpreter disabled. (x 1)
High failures:
  klog: 2 failures
========================================
    HIGH Kernel message: [ 0.000000] psci: [Firmware Bug]: failed to set PC mode: -3 (x 1)
    HIGH Kernel message: [ 0.043335] efi: [Firmware Bug]: Runtime services mask contains unsupported services (0x3fff) (x 1)

## Comparing the devices...
--- /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/before_reboot/wifi_conn 2023-10-24 22:49:22.688088118 +0800
+++ /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/warm_reboot_cycle1/wifi_conn 2023-10-24 22:51:24.791999997 +0800
@@ -1,2 +1,2 @@
  Interface wlP6p1s0
- addr 00:03:7f:12:bd:ec
+ addr 00:03:7f:12:bd:41
The list of WiFi connections (iw) is different from the original list gathered at the beginning of the session!

## Checking system services...
Found 0 failed units

submission: https://certification.canonical.com/hardware/202308-31941/submission/339568/

[Steps to reproduce]
1. checkbox-cli run com.canonical.certification::cold-boot-stress-test
or
1. checkbox-cli run com.canonical.certification::warm-boot-stress-test

[Expected result]
Pass without errors

[Actual result]
Got 1 critical and 2 high errors.

[Failure rate]
60/60

[Additional information]
CID: 202308-31941
SKU: Lenovo X13s Gen 1
system-manufacturer: LENOVO
system-product-name: 21BYZ9SNUS
bios-version: N3HET86W (1.58 )
CPU:
GPU:
kernel-version: 6.5.0-1004-laptop

[Stage]
Issue reported and logs collected at a later stage

Tags: arm64 x13s
Revision history for this message
Vincent Liao (liaou3) wrote :

Automatically attached

Revision history for this message
Vincent Liao (liaou3) wrote :

Automatically attached

description: updated
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