Activity log for bug #2041537

Date Who What changed Old value New value Message
2023-10-27 09:46:17 Vincent Liao bug added bug
2023-10-27 09:46:21 Vincent Liao attachment added checkbox-session.tgz https://bugs.launchpad.net/bugs/2041537/+attachment/5713718/+files/checkbox-session.tgz
2023-10-27 09:46:24 Vincent Liao attachment added snap_list.log https://bugs.launchpad.net/bugs/2041537/+attachment/5713719/+files/snap_list.log
2023-10-27 09:47:56 Vincent Liao description [Summary] System got fwts log failures while running coldboot and warmboot tests. stdout for checkbox ------------------- ## Checking FWTS log failures... Critical failures: klog: 1 failures ======================================== CRITICAL Kernel message: [ 0.041066] ACPI: Interpreter disabled. (x 1) High failures: klog: 2 failures ======================================== HIGH Kernel message: [ 0.000000] psci: [Firmware Bug]: failed to set PC mode: -3 (x 1) HIGH Kernel message: [ 0.043793] efi: [Firmware Bug]: Runtime services mask contains unsupported services (0x3fff) (x 1) submission: https://certification.canonical.com/hardware/202308-31941/submission/339568/ [Steps to reproduce] 1. checkbox-cli run com.canonical.certification::cold-boot-stress-test or 1. checkbox-cli run com.canonical.certification::warm-boot-stress-test [Expected result] Pass without errors [Actual result] Got 1 critical and 2 high errors. [Failure rate] 60/60 [Additional information] CID: 202308-31941 SKU: Lenovo X13s Gen 1 system-manufacturer: LENOVO system-product-name: 21BYZ9SNUS bios-version: N3HET86W (1.58 ) CPU: GPU: kernel-version: 6.5.0-1004-laptop [Stage] Issue reported and logs collected at a later stage [Summary] System got fwts log failures while running coldboot and warmboot tests. stdout for checkbox ------------------- ## Dumping the devices information to /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/warm_reboot_cycle1... Gathering information about PCI devices (lspci)... Gathering information about WiFi connections (iw)... Gathering information about USB devices (lsusb)... dump devices complete ## Checking if support fwts... FWTS supported ## Running FWTS of test: klog oops... Test: Scan kernel log for errors and warnings. : 0.0% / Kernel log error check. : 0.0% - Kernel log error check. : 0.0% \ Kernel log error check. : 0.5% | Kernel log error check. : 1.0% / Kernel log error check. : 1.5% - Kernel log error check. : 2.5% \ Kernel log error check. : 3.0% | Kernel log error check. : 3.5% / Kernel log error check. : 4.0% - Kernel log error check. : 5.0% \ Kernel log error check. : 5.5% | Kernel log error check. : 6.0% / Kernel log error check. : 6.5% - Kernel log error check. : 7.5% \ Kernel log error check. : 8.0% | Kernel log error check. : 8.5% / Kernel log error check. : 9.0% - Kernel log error check. : 10.0% \ Kernel log error check. : 10.5% | Kernel log error check. : 11.0% / Kernel log error check. : 11.5% - Kernel log error check. : 12.5% \ Kernel log error check. : 13.0% | Kernel log error check. : 13.5% / Kernel log error check. : 14.5% - Kernel log error check. : 15.0% \ Kernel log error check. : 15.5% | Kernel log error check. : 16.0% / Kernel log error check. : 17.0% - Kernel log error check. : 17.5% \ Kernel log error check. : 18.0% | Kernel log error check. : 18.5% / Kernel log error check. : 19.5% - Kernel log error check. : 20.0% \ Kernel log error check. : 20.5% | Kernel log error check. : 21.0% / Kernel log error check. : 22.0% - Kernel log error check. : 22.5% \ Kernel log error check. : 23.0% | Kernel log error check. : 23.5% / Kernel log error check. : 24.5% - Kernel log error check. : 0.0% \ Kernel log error check. : 0.5% | Kernel log error check. : 1.0% / Kernel log error check. : 2.0% - Kernel log error check. : 2.5% \ Kernel log error check. : 3.0% | Kernel log error check. : 4.0% / Kernel log error check. : 4.5% - Kernel log error check. : 5.5% \ Kernel log error check. : 6.0% | Kernel log error check. : 6.5% / Kernel log error check. : 7.5% - Kernel log error check. : 8.0% \ Kernel log error check. : 8.5% | Kernel log error check. : 9.5% / Kernel log error check. : 10.0% - Kernel log error check. : 10.5% \ Kernel log error check. : 11.5% | Kernel log error check. : 12.0% / Kernel log error check. : 13.0% - Kernel log error check. : 13.5% \ Kernel log error check. : 14.0% | Kernel log error check. : 15.0% / Kernel log error check. : 15.5% - Kernel log error check. : 16.0% \ Kernel log error check. : 17.0% | Kernel log error check. : 17.5% / Kernel log error check. : 18.5% - Kernel log error check. : 19.0% \ Kernel log error check. : 19.5% | Kernel log error check. : 20.5% / Kernel log error check. : 21.0% - Kernel log error check. : 21.5% \ Kernel log error check. : 22.5% | Kernel log error check. : 23.0% / Kernel log error check. : 23.5% - Kernel log error check. : 24.5% \ Kernel log error check. : 50.0% | Kernel log error check. : 50.0% / Kernel log error check. 3 failed Test: Scan kernel log for Oopses. : 50.0% - Kernel log oops check. : 50.0% \ Kernel log oops check. : 100.0% | Kernel log oops check. 2 passed Running 2 tests, results appended to /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/warm_reboot_cycle1/fwts_klog_oops.log ## Checking FWTS log failures... Critical failures: klog: 1 failures ======================================== CRITICAL Kernel message: [ 0.040827] ACPI: Interpreter disabled. (x 1) High failures: klog: 2 failures ======================================== HIGH Kernel message: [ 0.000000] psci: [Firmware Bug]: failed to set PC mode: -3 (x 1) HIGH Kernel message: [ 0.043335] efi: [Firmware Bug]: Runtime services mask contains unsupported services (0x3fff) (x 1) ## Comparing the devices... --- /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/before_reboot/wifi_conn 2023-10-24 22:49:22.688088118 +0800 +++ /var/tmp/checkbox-ng/sessions/session_title-2023-10-24T08.01.28.session/session-share/warm_reboot_cycle1/wifi_conn 2023-10-24 22:51:24.791999997 +0800 @@ -1,2 +1,2 @@ Interface wlP6p1s0 - addr 00:03:7f:12:bd:ec + addr 00:03:7f:12:bd:41 The list of WiFi connections (iw) is different from the original list gathered at the beginning of the session! ## Checking system services... Found 0 failed units submission: https://certification.canonical.com/hardware/202308-31941/submission/339568/ [Steps to reproduce] 1. checkbox-cli run com.canonical.certification::cold-boot-stress-test or 1. checkbox-cli run com.canonical.certification::warm-boot-stress-test [Expected result] Pass without errors [Actual result] Got 1 critical and 2 high errors. [Failure rate] 60/60 [Additional information] CID: 202308-31941 SKU: Lenovo X13s Gen 1 system-manufacturer: LENOVO system-product-name: 21BYZ9SNUS bios-version: N3HET86W (1.58 ) CPU: GPU: kernel-version: 6.5.0-1004-laptop [Stage] Issue reported and logs collected at a later stage