Upgrade to 23.10 fails with error "An unresolvable problem occurred while calculating the upgrade."

[stefanasseg]

Checking package manager
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done

Calculating the changes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by:
* Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge
package to remove software from a Launchpad PPA and
try the upgrade again.

If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
you want to investigate this yourself the log files in
'/var/log/dist-upgrade' will contain details about the upgrade.
Specifically, look at 'main.log' and 'apt.log'.

Restoring original system state

Aborting
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.7
ProcVersionSignature: Ubuntu 6.2.0-35.35-generic 6.2.16
Uname: Linux 6.2.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:1000:123:2454801240:2023-10-17 13:49:57.001308793 -0700:2023-10-17 09:09:33.762042981 -0700:/var/crash/_opt_google_chrome_chrome.1000.crash
 600:116:123:5:2023-10-17 19:09:15.141720274 -0700:2023-10-17 13:49:57.113309693 -0700:/var/crash/_opt_google_chrome_chrome.1000.uploaded
 644:1000:123:0:2023-10-17 13:49:57.005308826 -0700:2023-10-17 13:49:57.005308826 -0700:/var/crash/_opt_google_chrome_chrome.1000.upload
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 19 23:26:30 2023
InstallationDate: Installed on 2021-12-12 (676 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to lunar on 2023-10-20 (0 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Aaron Carlton (acarlton)]

I'm also experiencing this, albeit with a different list of packages:

less +G /var/log/dist-upgrade/20231110-1002/apt.log > ~/Downloads/release-upgrade-apt-broken.log

I've also went through and manually removed all the PPAs from ppa.launchpadcontent.net prior.

[Ville Myllymäki (ville-myllymaki)]

I could update my other machine few days ago, but today fails. I don't have any PPA active. Log says theres problem with packages ubuntu-desktop and gdm3, as previous reporter had also in apt.log.

[Ville Myllymäki (ville-myllymaki)]

Now this bug is gone.

[stefanasseg (stefanasseg)]

Not for me, unfortunately. I still get the same error.

On Sun, Nov 12, 2023, 04:10 Ville Myllymäki <email address hidden>
wrote:

> Now this bug is gone.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2039922
>
> Title:
> Upgrade to 23.10 fails with error "An unresolvable problem occurred
> while calculating the upgrade."
>
> Status in ubuntu-release-upgrader package in Ubuntu:
> Confirmed
>
> Bug description:
> Checking package manager
> Reading package lists... Done
> Building dependency tree... Done
> Reading state information... Done
>
> Calculating the changes
>
> Calculating the changes
>
> Could not calculate the upgrade
>
> An unresolvable problem occurred while calculating the upgrade.
>
> This was likely caused by:
> * Unofficial software packages not provided by Ubuntu
> Please use the tool 'ppa-purge' from the ppa-purge
> package to remove software from a Launchpad PPA and
> try the upgrade again.
>
> If none of this applies, then please report this bug using the
> command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
> you want to investigate this yourself the log files in
> '/var/log/dist-upgrade' will contain details about the upgrade.
> Specifically, look at 'main.log' and 'apt.log'.
>
>
> Restoring original system state
>
> Aborting
> Reading package lists... Done
> Building dependency tree... Done
> Reading state information... Done
>
> ProblemType: Bug
> DistroRelease: Ubuntu 23.04
> Package: ubuntu-release-upgrader-core 1:23.04.7
> ProcVersionSignature: Ubuntu 6.2.0-35.35-generic 6.2.16
> Uname: Linux 6.2.0-35-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.26.1-0ubuntu2.1
> Architecture: amd64
> CasperMD5CheckResult: pass
> CrashDB: ubuntu
> CrashReports:
> 640:1000:123:2454801240:2023-10-17 13:49:57.001308793 -0700:2023-10-17
> 09:09:33.762042981 -0700:/var/crash/_opt_google_chrome_chrome.1000.crash
> 600:116:123:5:2023-10-17 19:09:15.141720274 -0700:2023-10-17
> 13:49:57.113309693 -0700:/var/crash/_opt_google_chrome_chrome.1000.uploaded
> 644:1000:123:0:2023-10-17 13:49:57.005308826 -0700:2023-10-17
> 13:49:57.005308826 -0700:/var/crash/_opt_google_chrome_chrome.1000.upload
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Oct 19 23:26:30 2023
> InstallationDate: Installed on 2021-12-12 (676 days ago)
> InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.UTF-8
> PATH=(custom, no user)
> SHELL=/bin/bash
> TERM=xterm-256color
> XDG_RUNTIME_DIR=<set>
> SourcePackage: ubuntu-release-upgrader
> UpgradeStatus: Upgraded to lunar on 2023-10-20 (0 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2039922/+subscriptions
>
>

[Aaron Carlton (acarlton)]

FWIW, I was able to perform the upgrade today. Most likely scenario is that
something changed with the release files and dependency definitions, but I
did play with the following:

1. Marked some packages "auto" with apt-mark which were logged in the
apt.log and I did not recognize or believe needed to be explicitly
installed.
2. I had a configuration to allow explicitly defined packages for
lunar-proposed take priority. I commented the contents of this file out.

I tried both of the above multiple times yesterday, but maybe one of the
changes needed a restart to take effect.

On Sun, Nov 12, 2023 at 12:20 PM stefanasseg <email address hidden>
wrote:

> Not for me, unfortunately. I still get the same error.
>
> On Sun, Nov 12, 2023, 04:10 Ville Myllymäki <email address hidden>
> wrote:
>
> > Now this bug is gone.
> >
> > --
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https://bugs.launchpad.net/bugs/2039922
> >
> > Title:
> > Upgrade to 23.10 fails with error "An unresolvable problem occurred
> > while calculating the upgrade."
> >
> > Status in ubuntu-release-upgrader package in Ubuntu:
> > Confirmed
> >
> > Bug description:
> > Checking package manager
> > Reading package lists... Done
> > Building dependency tree... Done
> > Reading state information... Done
> >
> > Calculating the changes
> >
> > Calculating the changes
> >
> > Could not calculate the upgrade
> >
> > An unresolvable problem occurred while calculating the upgrade.
> >
> > This was likely caused by:
> > * Unofficial software packages not provided by Ubuntu
> > Please use the tool 'ppa-purge' from the ppa-purge
> > package to remove software from a Launchpad PPA and
> > try the upgrade again.
> >
> > If none of this applies, then please report this bug using the
> > command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
> > you want to investigate this yourself the log files in
> > '/var/log/dist-upgrade' will contain details about the upgrade.
> > Specifically, look at 'main.log' and 'apt.log'.
> >
> >
> > Restoring original system state
> >
> > Aborting
> > Reading package lists... Done
> > Building dependency tree... Done
> > Reading state information... Done
> >
> > ProblemType: Bug
> > DistroRelease: Ubuntu 23.04
> > Package: ubuntu-release-upgrader-core 1:23.04.7
> > ProcVersionSignature: Ubuntu 6.2.0-35.35-generic 6.2.16
> > Uname: Linux 6.2.0-35-generic x86_64
> > NonfreeKernelModules: nvidia_modeset nvidia
> > ApportVersion: 2.26.1-0ubuntu2.1
> > Architecture: amd64
> > CasperMD5CheckResult: pass
> > CrashDB: ubuntu
> > CrashReports:
> > 640:1000:123:2454801240:2023-10-17 13:49:57.001308793 -0700:2023-10-17
> > 09:09:33.762042981 -0700:/var/crash/_opt_google_chrome_chrome.1000.crash
> > 600:116:123:5:2023-10-17 19:09:15.141720274 -0700:2023-10-17
> > 13:49:57.113309693
> -0700:/var/crash/_opt_google_chrome_chrome.1000.uploaded
> > 644:1000:123:0:2023-10-17 13:49:57.005308826 -0700:2023-10-17
> > 13:49:57.005308826 -0700:/var/crash/_opt_google_chrome_chrome.1000.upload
> > CurrentDesktop: ubuntu:GNOME
> > Date...

[Peter Conrad (f-peter-y)]

I disabled everything I could find other than the normal software channels. I do have a couple things like scrcpy and Wine, but nothing weird—and in any case, I'd assume an upgrade would just break apps that don't meet the dependencies of the new release rather than breaking the release to favor the apps.

[mulenga chituta (mulengahankandachituta1)]

how can i sort this issue out

[Bu (bu75)]

Bug has been fixed for me since following last available packages for upgrade:

Upgrade: openssh-client:amd64 (1:9.0p1-1ubuntu8.5, 1:9.0p1-1ubuntu8.6), libssh-4:amd64 (0.10.4-2ubuntu0.1, 0.10.4-2ubuntu0.2)

then do-release-upgrade command did work just fine.