Welcome To Ubuntu application not in specified language after installing offline.

[Tim Andersson]

I installed in swedish with no internet connection, and after the install completed and rebooted, everything was in swedish except the Welcome To Ubuntu application. This is not the case with an installation with internet access.
---
ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.10
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2023-10-10 (0 days ago)
InstallationMedia: Ubuntu Legacy 23.10 "Mantic Minotaur" - Release amd64 (20231010)
Package: ubiquity (not installed)
ProcEnviron:
 LANG=sv_SE.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Tags: mantic wayland-session ubiquity-23.10.8
Uname: Linux 6.5.0-9-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
_MarkForUpload: True

[Tim Andersson (andersson123)]

apport information

[Tim Andersson (andersson123)]

apport information

[Tim Andersson (andersson123)]

apport information

[Tim Andersson (andersson123)]

apport information

[Tim Andersson (andersson123)]

apport information

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2038951

[Tim Andersson (andersson123)]

I think this also relates to another issue I've seen, which is when you install offline in non-english. Things that should be in your desired language (terminal info, directories on desktop - for instance in swedish the folder on the desktop should say "Hem" but it says "Home" when installed offline).

[Sebastien Bacher (seb128)]

Thank you for your bug report. Do you have the journalctl log from the first system start? It's a bit weird, the wizard is part of the user session and the translations are coming from the standard langpacks, unsure how we could end up with having translations not working only for that one.

Do you reproduce the issue still on the same system if you start
$ /usr/libexec/gnome-initial-setup --existing-user
?

[Tim Andersson (andersson123)]

Here is the journalctl you requested

[Tim Andersson (andersson123)]

I still have the same issue running with "Welcome To Ubuntu" running the command you sent.

[Sebastien Bacher (seb128)]

could you give the output on your system of

$ env | grep LANG

$ env | grep LANGUAGE

$ locale

?

also I guess language-pack-gnome-sv is installed?

[Tim Andersson (andersson123)]

ubuntu@ubuntu:~$ env | grep LANG
LANG=sv_SE.UTF-8
ubuntu@ubuntu:~$ env | grep LANGUAGE
ubuntu@ubuntu:~$ locale
LANG=sv_SE.UTF-8
LANGUAGE=
LC_CTYPE="sv_SE.UTF-8"
LC_NUMERIC="sv_SE.UTF-8"
LC_TIME="sv_SE.UTF-8"
LC_COLLATE="sv_SE.UTF-8"
LC_MONETARY="sv_SE.UTF-8"
LC_MESSAGES="sv_SE.UTF-8"
LC_PAPER="sv_SE.UTF-8"
LC_NAME="sv_SE.UTF-8"
LC_ADDRESS="sv_SE.UTF-8"
LC_TELEPHONE="sv_SE.UTF-8"
LC_MEASUREMENT="sv_SE.UTF-8"
LC_IDENTIFICATION="sv_SE.UTF-8"
LC_ALL=

[Tim Andersson (andersson123)]

This also applies to various things that are seemingly not translated on the desktop screen after offline install - like the "Home" icon and other things.

[Tim Andersson (andersson123)]

As well as the login screen not being translated, and other apps in the sidebar. firefox is in the correct language though.

[Launchpad Janitor (janitor)]

[Expired for gnome-initial-setup (Ubuntu) because there has been no activity for 60 days.]