External thunderbolt3 & built-in monitor black out on AMD Ryzen 9 PRO 7940HS w/ Radeon 780M Graphics

Bug #2029384 reported by You-Sheng Yang
30
This bug affects 3 people
Affects Status Importance Assigned to Milestone
HWE Next
New
Undecided
Unassigned
OEM Priority Project
Fix Released
Critical
Andy Chi
linux-firmware (Ubuntu)
Fix Released
High
You-Sheng Yang
Jammy
Fix Released
High
You-Sheng Yang
Lunar
Fix Released
High
You-Sheng Yang
Mantic
Fix Released
High
You-Sheng Yang

Bug Description

[SRU Justification]

[Impact]

Monitors black out when an external one connects via thunderbolt3 on AMD Ryzen
9 PRO 7940HS w/ Radeon 780M Graphics.

[Fix]

This can be fixed by upstream linux-firmware commit 253cc179d849 ("amdgpu:
Update DMCUB for DCN314 & Yellow Carp").

However, in linux-firmware/lunar and jammy, the commit history related to the
files to be updated often associated with many other more, they're now updated
with overwrites without cherry-pick ancestor commits along the history.

For linux-firmware/mantic, a simple cherry-pick would do.

[Test Case]

Connect an tbt3 featured external monitor (ASUS PA27AC) after boot to GUI.
Check if both the built-in and external monitors lights up as usual.

[Where problems could occur]

Update amdgpu firmware are error prone, verified on targeting series as
possible.

[Other Info]

While this affects linux-oem-6.1/jammy, as well as linux/lunar kernels, Jammy
and Lunar are nominated for fix.

========== original bug report ==========

When connect the tbt3 external monitor, both the build-in and the external monitor show black.

This can be fixed by https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/commit/amdgpu/?id=253cc179d849fc82489773b2b553a49858d8725f.

Revision history for this message
You-Sheng Yang (vicamo) wrote :

While this affects linux-oem-6.1/jammy kernel, linux-firmware/jammy will be nominated for fix.

tags: added: oem-priority originate-from-2019914 stella
tags: added: originate-from-2029177
Juerg Haefliger (juergh)
tags: added: kern-7609
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-firmware (Ubuntu Jammy):
status: New → Confirmed
Changed in linux-firmware (Ubuntu Lunar):
status: New → Confirmed
Changed in linux-firmware (Ubuntu):
status: New → Confirmed
Revision history for this message
You-Sheng Yang (vicamo) wrote :
description: updated
Changed in linux-firmware (Ubuntu Jammy):
status: Confirmed → In Progress
importance: Undecided → High
assignee: nobody → You-Sheng Yang (vicamo)
Changed in linux-firmware (Ubuntu Lunar):
status: Confirmed → In Progress
importance: Undecided → High
assignee: nobody → You-Sheng Yang (vicamo)
Changed in linux-firmware (Ubuntu Mantic):
status: Confirmed → In Progress
importance: Undecided → High
assignee: nobody → You-Sheng Yang (vicamo)
Revision history for this message
Mario Limonciello (superm1) wrote :

I do want to note; this updates both RMB (yellow_carp_dmcub.bin) and PHX (dcn_3_1_4_dmcub.bin). This is very intentional.

The original problem (from the linked originate-from-* bugs) is reproduced by AMD on both APUs and the fix is implemented in the firmware for both APUs.

Revision history for this message
Timo Aaltonen (tjaalton) wrote : Please test proposed package

Hello You-Sheng, or anyone else affected,

Accepted linux-firmware into lunar-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/linux-firmware/20230323.gitbcdcfbcf-0ubuntu1.6 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-lunar to verification-done-lunar. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-lunar. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in linux-firmware (Ubuntu Lunar):
status: In Progress → Fix Committed
Changed in linux-firmware (Ubuntu Jammy):
status: In Progress → Fix Committed
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Hello You-Sheng, or anyone else affected,

Accepted linux-firmware into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/linux-firmware/20220329.git681281e4-0ubuntu3.18 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Mario Limonciello (superm1) wrote :

> DMUB hardware initialized: version=0x08001E00

I've tested this on a Phoenix platform against the following kernel and it's working as intended.
* 6.1.0-1019-oem
* 6.2.0-26-generic
* 6.2.0-32-generic

Revision history for this message
Juerg Haefliger (juergh) wrote :

This is in mantic 20230815.git0e048b06-0ubuntu1.

Changed in linux-firmware (Ubuntu Mantic):
status: In Progress → Fix Released
You-Sheng Yang (vicamo)
tags: added: verification-done-jammy verification-done-lunar
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux-firmware - 20230323.gitbcdcfbcf-0ubuntu1.6

---------------
linux-firmware (20230323.gitbcdcfbcf-0ubuntu1.6) lunar; urgency=medium

  * Miscellaneous Ubuntu changes
    - [Packaging] Check for /usr/bin/python3 in clean rule
    - [Packaging] Add support for arbitrary git-build-recipe scripts
  * External thunderbolt3 & built-in monitor black out on AMD Ryzen 9 PRO 7940HS w/ Radeon 780M Graphics (LP: #2029384)
    - amdgpu: Update DMCUB for DCN314 & Yellow Carp
  * Update PHX GPU F/W (LP: #2027959)
    - amdgpu: update GC 11.0.1 firmware for amd.5.5 release
    - amdgpu: update GC 11.0.4 firmware for amd.5.5 release
    - amdgpu: Update GC 11.0.1 and 11.0.4

 -- Juerg Haefliger <email address hidden> Tue, 15 Aug 2023 11:55:34 +0200

Changed in linux-firmware (Ubuntu Lunar):
status: Fix Committed → Fix Released
Revision history for this message
Timo Aaltonen (tjaalton) wrote : Update Released

The verification of the Stable Release Update for linux-firmware has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux-firmware - 20220329.git681281e4-0ubuntu3.18

---------------
linux-firmware (20220329.git681281e4-0ubuntu3.18) jammy; urgency=medium

  * External thunderbolt3 & built-in monitor black out on AMD Ryzen 9 PRO 7940HS w/ Radeon 780M Graphics (LP: #2029384)
    - amdgpu: Update DMCUB for DCN314 & Yellow Carp
  * Update PHX GPU F/W (LP: #2027959)
    - amdgpu: update GC 11.0.1 firmware for amd.5.5 release
    - amdgpu: update GC 11.0.4 firmware for amd.5.5 release
    - amdgpu: Update GC 11.0.1 and 11.0.4
  * Include the RTL8851BE support (LP: #2029377)
    - rtl_bt: Add firmware and config files for RTL8851B
    - rtw89: 8851b: add firmware v0.29.41.0
  * Missing DG2 HUC firmware (i915) (LP: #2029345)
    - i915: Add HuC 7.10.3 for DG2

 -- Juerg Haefliger <email address hidden> Tue, 15 Aug 2023 11:06:25 +0200

Changed in linux-firmware (Ubuntu Jammy):
status: Fix Committed → Fix Released
Andy Chi (andch)
tags: added: originate-from-2026326
Andy Chi (andch)
Changed in oem-priority:
status: New → Fix Released
importance: Undecided → Critical
assignee: nobody → Andy Chi (andch)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.