Evince does not print

[Philipp Wyss]

Binary package hint: evince

Problem: Evince displays documents but does not print them whenever the document's properties tell that the document's font are "not embedded".
Example: the attached file cannot be printed out.
System: Ubuntu 7.10

ProblemType: Bug
Architecture: i386
Date: Sat Mar 15 20:59:07 2008
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/evince
Package: evince 2.20.1-0ubuntu1
PackageArchitecture: i386
ProcCmdline: /usr/bin/evince /tmp/2320.pdf
ProcCwd: /home/philipp
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux philipp-desktop 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

[Matthew Tighe (tighem)]

Prints OK for me under evince 2.22.0 under Hardy. Just an FYI to anyone looking into this bug.

[Jean-Baptiste Lallement (jibel)]

Thanks for your report.

To help us to track down your problem, can you please provide informations as described on this document https://wiki.ubuntu.com/DebuggingPrintingProblems and attach the files to this report.

Thanks.

[Philipp Wyss (phwyss)]

Here the error log file. The printer icon is displayed but the queue is stopped for some reason.

[Jean-Baptiste Lallement (jibel)]

Can you run this script https://wiki.ubuntu.com/PrintingBugInfoScript and attach the output to the report ?

Does printing to a ps and calling lp on this one works correctly?

Thanks.

[Philipp Wyss (phwyss)]

Sorry, I forgot to attach the output of the PrintingBugInfo script.
Here it is (see attachment).

Surprisingly, printing works using either
- lp command
- lpr command
- using the xpdf viewer.

Rember that evince refuses from printing only with that kind of documents, where the font properties are all marked as "not embedded".
All *other* documents were printed correctly by evince, so far.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Intrepid Ibex. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[Sebastien Bacher (seb128)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

[Philipp Wyss (phwyss)]

In the new release, 8.10, the bug is fixed.
Thank you...!

Evince opens all the documents that caused problems with the previous release 7.10.