URL Links in Document Viewer Does not Open in Firefox

[John T]

1. Description: Ubuntu 22.04.2 LTS
Release: 22.04

2. evince:
  Installed: 42.3-0ubuntu3
  Candidate: 42.3-0ubuntu3
  Version table:
 *** 42.3-0ubuntu3 500
        500 http://us.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     42.1-3 500
        500 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 Packages

3. I expect the URL link in the PDF to open in my Firefox web browser when I click on it. I have to manually copy the link from the PDF document and paste it to the Firefox web browser.

4. Nothing

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: evince 42.3-0ubuntu3
ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 3 21:27:55 2023
ExecutablePath: /usr/bin/evince
InstallationDate: Installed on 2022-11-03 (243 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
ProcEnviron:
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for your bug report. Do you use the evince deb or snap? Is your firefox the default Ubuntu snap version?

If you do
$ journalctl -f

is there anything printed when you try to open an url?

[John T (jt252)]

The Firefox and Evince versions are the default versions that came with
Ubuntu 22.04.

is there anything printed when you try to open an url? I'm sorry, but I do
not understand the question. When I click on the link in the PDF document,
it does not take me to the link. If I copy the link and paste it in a new
tab on Firefox, the link works.

Here is the output:

$ journalctl -f

Jul 04 17:59:19 UbuntuDev kernel: audit: type=1400
audit(1688507959.204:146): apparmor="DENIED" operation="connect"
class="file" profile="/usr/bin/evince"
name="/run/user/1000/gvfsd/socket-PcNv9qHx" pid=5890 comm="pool-evince"
requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000
Jul 04 17:59:24 UbuntuDev audit[5890]: AVC apparmor="DENIED"
operation="connect" class="file" profile="/usr/bin/evince"
name="/run/user/1000/gvfsd/socket-zmoLXTsr" pid=5890 comm="pool-evince"
requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000

On Tue, Jul 4, 2023 at 3:20 PM Sebastien Bacher <email address hidden>
wrote:

> Thank you for your bug report. Do you use the evince deb or snap? Is
> your firefox the default Ubuntu snap version?
>
> If you do
> $ journalctl -f
>
> is there anything printed when you try to open an url?
>
> ** Changed in: evince (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: evince (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2025687
>
> Title:
> URL Links in Document Viewer Does not Open in Firefox
>
> Status in evince package in Ubuntu:
> Incomplete
>
> Bug description:
> 1. Description: Ubuntu 22.04.2 LTS
> Release: 22.04
>
> 2. evince:
> Installed: 42.3-0ubuntu3
> Candidate: 42.3-0ubuntu3
> Version table:
> *** 42.3-0ubuntu3 500
> 500 http://us.archive.ubuntu.com/ubuntu jammy-updates/main
> amd64 Packages
> 100 /var/lib/dpkg/status
> 42.1-3 500
> 500 http://us.archive.ubuntu.com/ubuntu jammy/main amd64
> Packages
>
> 3. I expect the URL link in the PDF to open in my Firefox web browser
> when I click on it. I have to manually copy the link from the PDF
> document and paste it to the Firefox web browser.
>
> 4. Nothing
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: evince 42.3-0ubuntu3
> ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-46-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.5
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jul 3 21:27:55 2023
> ExecutablePath: /usr/bin/evince
> InstallationDate: Installed on 2022-11-03 (243 days ago)
> InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
> (20220809.1)
> ProcEnviron:
> PATH=(custom, user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: evince
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/2025687/+subscriptions
>
>

[Sebastien Bacher (seb128)]

Thanks, it could be solved with the same fix than bug #1794064 which is pending review for 22.04 but the apparmor denial message is different in your log so maybe not, we will have to check once the fix for the other issue is available

[John T (jt252)]

Ok, thanks.

On Wed, Jul 5, 2023 at 5:20 AM Sebastien Bacher <email address hidden>
wrote:

> Thanks, it could be solved with the same fix than bug #1794064 which is
> pending review for 22.04 but the apparmor denial message is different in
> your log so maybe not, we will have to check once the fix for the other
> issue is available
>
> ** Changed in: evince (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2025687
>
> Title:
> URL Links in Document Viewer Does not Open in Firefox
>
> Status in evince package in Ubuntu:
> New
>
> Bug description:
> 1. Description: Ubuntu 22.04.2 LTS
> Release: 22.04
>
> 2. evince:
> Installed: 42.3-0ubuntu3
> Candidate: 42.3-0ubuntu3
> Version table:
> *** 42.3-0ubuntu3 500
> 500 http://us.archive.ubuntu.com/ubuntu jammy-updates/main
> amd64 Packages
> 100 /var/lib/dpkg/status
> 42.1-3 500
> 500 http://us.archive.ubuntu.com/ubuntu jammy/main amd64
> Packages
>
> 3. I expect the URL link in the PDF to open in my Firefox web browser
> when I click on it. I have to manually copy the link from the PDF
> document and paste it to the Firefox web browser.
>
> 4. Nothing
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: evince 42.3-0ubuntu3
> ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-46-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.5
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jul 3 21:27:55 2023
> ExecutablePath: /usr/bin/evince
> InstallationDate: Installed on 2022-11-03 (243 days ago)
> InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
> (20220809.1)
> ProcEnviron:
> PATH=(custom, user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: evince
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/2025687/+subscriptions
>
>