compaq presario sleeps but doesn't wake up

[Matthew East]

Latest Breezy, this machine will sleep after activating it in
/etc/defaults/acpi-support but does not wake up again. I don't get any errors,
just a blank screen and no disc activity.

If more information is needed, just let me know!

Matt

[Matthew Garrett (mjg59)]

Can you try with the latest acpi-support and acpid packages?

[Matthew East (mdke)]

Ok I've tested with the latest packages, still the same problem.

[Matthew Garrett (mjg59)]

Right. Probably not a lot we can do in this case, I'm afraid.

[Jeremy Vies (jeremy.vies)]

When the laptop is sleeping, only "power on/off" button is receptive. When I
click on it, the computer shuts down.
Mice are not recpetive either by the way.

[Len Brown (len-brown)]

please show the output from cat /proc/acpi/wakeup

Opening and closing the LID has no effect?
This should be enabled by default -- at least
in relatively recent kernels.

[Jeremy Vies (jeremy.vies)]

vies@prunelle:~$ cat /proc/acpi/wakeup
Device Sleep state Status
PCI0 5 disabled
MDEM 4 disabled
 LAN 5 disabled
 LID 3 *enabled
vies@prunelle:~$

Opening and closing LID does not seem to do something... Sometimes, when I open it again, I have a graphical prompt asking me for my password, but that's all...

[Darryl Clarke (dclarke)]

I have one of these laptops with Dapper current and it fails to wakeup from sleep as well.

Mine is a different sub model from the original poster with an AMD cpu though.

It will sleep, and the power light will blink softly as it should when sleeping, however, as soon as I open the lid or press the power button (if it was already open) the disks will spin up as if it were going to boot and then it just powers off completely.

[Miles Lane (miles-lane)]

First off, Jeremy, your system sounds like it is waking up when you open the lid. You just need to enter your password for the screensaver so that you can see your desktop again.

But, back to the topic of getting resume to work on these machines:
I have a HP dv1240us. When I boot, my /proc/acpi/wakeup shows
that everything is disabled. However, if I run:

  469 echo PSM1 >/proc/acpi/wakeup
  470 echo USB0 >/proc/acpi/wakeup
  471 echo USB1 >/proc/acpi/wakeup
  472 echo USB2 >/proc/acpi/wakeup
  473 echo USB7 >/proc/acpi/wakeup

Then, I get:

# cat /proc/acpi/wakeup
Device Sleep state Status
PCIB 5 disabled
 LAN 5 disabled
PS2K 3 enabled
PSM1 3 enabled
USB0 3 enabled
USB1 3 enabled
USB2 3 enabled
USB7 3 enabled

This is what I would like to see us have set by default (without me having to poke value changes into /proc/acpi/wakeup.
Can we have some changes to the initscripts so this works right?

Thanks

[Brian Hartvigsen (tresni)]

I'm hoping that by sleep people mean suspend, otherwise I'm barking up the wrong tree. Anyway, if I attempt to suspend the computer it will suspend fine on lid close. However when I open the lid it begins to come back (drive spins etc) but then seems to go into what I think is a kernel panic (cap lock light blinking, no response on anything.) Of course this happens before the monitor kicks back on so I don't know for certain.

Had to pull the power to get the machine to reboot. Then there was a message on tty1 about not finding a restore image (sorry, I didn't write it down.) Will try to duplicate and post more information.

[chiefcll (chief-chiefhacker)]

I'm having a similar problem on an HP nx9240 model. Try this...

grep suspend /var/log/messages

Look for messages which say: "This driver does not support suspend at this time" - You then have to disable those drivers.

I have an ohci1394 driver which does not support suspend and is probably causing the laptop to not come back up. To disable the module just add ohci1394 (firewire) to /etc/modprobe.d/blacklist
I dont use firewire at all so this is no big deal to me.

Reboot. Hopefully things will work now.

[Steve Langasek (vorlon)]

Is this problem still present with Ubuntu 9.10?

[Matthew East (mdke)]

I don't have this machine any longer, perhaps someone else experiencing the problem can comment.

[czarv10 (czarv10)]

Yeah,

I can confirm the problem is still present both in Ubuntu 9.10.

On 11/9/09, Matthew East <email address hidden> wrote:
> I don't have this machine any longer, perhaps someone else experiencing
> the problem can comment.
>
> --
> compaq presario sleeps but doesn't wake up
> https://bugs.launchpad.net/bugs/20218
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “pm-utils” package in Ubuntu: Incomplete
>
> Bug description:
> Latest Breezy, this machine will sleep after activating it in
> /etc/defaults/acpi-support but does not wake up again. I don't get any
> errors,
> just a blank screen and no disc activity.
>
> If more information is needed, just let me know!
>
> More details on the machine at
> https://wiki.ubuntu.com/LaptopTestingTeam/CompaqPresario2100
>
> Matt
>

[czarv10 (czarv10)]

Sorry, hit 'send' prematurely by accident. The problem is present in both
Ubuntu 9.04 and 9.10. I tested using the live-CD's, don't think it makes a
difference though.

On Wed, Nov 18, 2009 at 11:16 PM, Cesar Palma <email address hidden> wrote:

> Yeah,
>
> I can confirm the problem is still present both in Ubuntu 9.10.
>
> On 11/9/09, Matthew East <email address hidden> wrote:
> > I don't have this machine any longer, perhaps someone else experiencing
> > the problem can comment.
> >
> > --
> > compaq presario sleeps but doesn't wake up
> > https://bugs.launchpad.net/bugs/20218
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > Status in “pm-utils” package in Ubuntu: Incomplete
> >
> > Bug description:
> > Latest Breezy, this machine will sleep after activating it in
> > /etc/defaults/acpi-support but does not wake up again. I don't get any
> > errors,
> > just a blank screen and no disc activity.
> >
> > If more information is needed, just let me know!
> >
> > More details on the machine at
> > https://wiki.ubuntu.com/LaptopTestingTeam/CompaqPresario2100
> >
> > Matt
> >
>

[papukaija (papukaija)]

Confirmed in karmic by czarv10.

[rusivi2 (rusivi2-deactivatedaccount)]

Thank you for posting this bug.

Does this occur in Lucid?

[papukaija (papukaija)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Dave (dbc1109-2)]

Yeah same Compaq CQ62 worked fine until 12.04 upgrade.

Won't suspend , there many bug reports on this but they are not linked

[papukaija (papukaija)]

Not a duplicate of bug 999638 since that bug is with different HW.

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect 20218 and any other logs that are relevant for this particular issue.

[Thomas Hotz (thotz-deactivatedaccount)]

I'm closing this bug. Please feel free to reopen this bug, if you give us the information we need. Thank you very much!