Ubuntu
linux package

package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1

Bug #2017579 reported by Norbert Geels on 2023-04-24

This bug report is a duplicate of: Bug #2028366: Kernel header installation fails for incompatible DKMS modules. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

During upgrade to 23.04 from 22.10

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
Uname: Linux 5.19.0-40-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: norbert 1451 F.... wireplumber
/dev/snd/controlC1: norbert 1451 F.... wireplumber
/dev/snd/seq: norbert 1448 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Mon Apr 24 17:54:16 2023
ErrorMessage: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2023-03-07 (48 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: Dell Inc. XPS 13 9300
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-40-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc 2.06-2ubuntu16
SourcePackage: linux
Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to lunar on 2023-04-24 (0 days ago)
dmi.bios.date: 03/13/2023
dmi.bios.release: 1.17
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.0
dmi.board.name: 077Y9N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd03/13/2023:br1.17:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr:sku096D:
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.apport.report-ignore.README.denylist: [deleted]

Tags:

Revision history for this message

Norbert Geels (norbertgeels) wrote on 2023-04-24:

AlsaInfo.txt Edit (81.2 KiB, text/plain; charset="utf-8")
AptOrdering.txt Edit (52.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (233.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (555 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (229.4 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (169.5 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (114.9 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (1.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (544 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (41.9 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Lsusb-t.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (113.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (13.8 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (8.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (13.0 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (362.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (372.7 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (1.6 MiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2023-04-24

tags:

removed: need-duplicate-check

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2023-04-24: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Juerg Haefliger (juergh) wrote on 2023-05-01:

Building module:
Cleaning build area...
make -j8 KERNELRELEASE=6.2.0-20-generic all INCLUDEDIR=/lib/modules/6.2.0-20-generic/build/include KVERSION=6.2.0-20-generic DKMS_BUILD=1...(bad exit status: 2)
ERROR (dkms apport): binary package for evdi: 1.12.0 not found
Error! Bad return status for module build on kernel: 6.2.0-20-generic (x86_64)
Consult /var/lib/dkms/evdi/1.12.0/build/make.log for more information.
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
...fail!

Revision history for this message

Juerg Haefliger (juergh) wrote on 2023-05-01 (last edit on 2023-05-01):

What's the output of:
$ dpkg -l evdi-dkms

evdi 1.12.0 is not an Ubuntu DKMS. Remove it and if you still need the evdi DKMS, install the Ubuntu package:
$ apt install evdi-dkms

Revision history for this message

Norbert Geels (norbertgeels) wrote on 2023-05-01: Re: [Bug 2017579] Re: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1

Download full text (3.7 KiB)

Dear Juerg,
This happened on my work computer, I need that for work on a daily basis. I
accepted my losses and installed 23.04 from usb.

Now the output of the command is:
$ dpkg -l evdi-dkms
Desired=Unknown/Install/Remove/Purge/Hold
|
Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-============-============-=================================
un evdi-dkms <none> <none> (no description available)

But that is probably not helpful.

Hope my bug report is able to help in avoiding others to end up with the
same problem.

Kind regards,
Norbert

On Mon, May 1, 2023 at 2:01 PM Juerg Haefliger <email address hidden>
wrote:

> What's the output of:
> $ dpkg -l evdi-dkms
>
> evdi 1.12.0 is not an Ubuntu DKMS. Remove it and if you still need the
> evdi DKMS, install the Ubuntu package:
> $ apt install evdi-dkms
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2017579
>
> Title:
> package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
> install/upgrade: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> During upgrade to 23.04 from 22.10
>
> ProblemType: Package
> DistroRelease: Ubuntu 23.04
> Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
> ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
> Uname: Linux 5.19.0-40-generic x86_64
> ApportVersion: 2.26.1-0ubuntu2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: norbert 1451 F.... wireplumber
> /dev/snd/controlC1: norbert 1451 F.... wireplumber
> /dev/snd/seq: norbert 1448 F.... pipewire
> CRDA: N/A
> CasperMD5CheckResult: pass
> Date: Mon Apr 24 17:54:16 2023
> ErrorMessage: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
> InstallationDate: Installed on 2023-03-07 (48 days ago)
> InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
> MachineType: Dell Inc. XPS 13 9300
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-40-generic
> root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
> Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal,
> 3.11.2-1
> PythonDetails: N/A
> RebootRequiredPkgs: Error: path contained symlinks.
> RelatedPackageVersions: grub-pc 2.06-2ubuntu16
> SourcePackage: linux
> Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
> install/upgrade: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
> UpgradeStatus: Upgraded to lunar on 2023-04-24 (0 days ago)
> dmi.bios.date: 03/13/2023
> dmi.bios.release: 1.17
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.17.0
> dmi.board.name: 077Y9N
> dmi.board.vendor: Dell Inc....

Dear Juerg,
This happened on my work computer, I need that for work on a daily basis. I
accepted my losses and installed 23.04 from usb.

Now the output of the command is:
$ dpkg -l evdi-dkms
Desired=Unknown/Install/Remove/Purge/Hold
|
Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name           Version      Architecture Description
+++-==============-============-============-=================================
un  evdi-dkms      <none>       <none>       (no description available)

But that is probably not helpful.

Hope my bug report is able to help in avoiding others to end up with the
same problem.

Kind regards,
Norbert

On Mon, May 1, 2023 at 2:01 PM Juerg Haefliger <2017579@bugs.launchpad.net>
wrote:

> What's the output of:
> $ dpkg -l evdi-dkms
>
> evdi 1.12.0 is not an Ubuntu DKMS. Remove it and if you still need the
> evdi DKMS, install the Ubuntu package:
> $ apt install evdi-dkms
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2017579
>
> Title:
>   package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
>   install/upgrade: installed linux-headers-6.2.0-20-generic package
>   post-installation script subprocess returned error exit status 1
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   During upgrade to 23.04 from 22.10
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 23.04
>   Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
>   ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
>   Uname: Linux 5.19.0-40-generic x86_64
>   ApportVersion: 2.26.1-0ubuntu2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  norbert    1451 F.... wireplumber
>    /dev/snd/controlC1:  norbert    1451 F.... wireplumber
>    /dev/snd/seq:        norbert    1448 F.... pipewire
>   CRDA: N/A
>   CasperMD5CheckResult: pass
>   Date: Mon Apr 24 17:54:16 2023
>   ErrorMessage: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
>   InstallationDate: Installed on 2023-03-07 (48 days ago)
>   InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
>   MachineType: Dell Inc. XPS 13 9300
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-40-generic
> root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
>   Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal,
> 3.11.2-1
>   PythonDetails: N/A
>   RebootRequiredPkgs: Error: path contained symlinks.
>   RelatedPackageVersions: grub-pc 2.06-2ubuntu16
>   SourcePackage: linux
>   Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
> install/upgrade: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
>   UpgradeStatus: Upgraded to lunar on 2023-04-24 (0 days ago)
>   dmi.bios.date: 03/13/2023
>   dmi.bios.release: 1.17
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.17.0
>   dmi.board.name: 077Y9N
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.17.0:bd03/13/2023:br1.17:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr:sku096D:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 13 9300
>   dmi.product.sku: 096D
>   dmi.sys.vendor: Dell Inc.
>   modified.conffile..etc.apport.report-ignore.README.denylist: [deleted]
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2017579/+subscriptions
>
>

Revision history for this message

David Dean (ddean-ieee) wrote on 2023-05-01:

I believe I fixed this in my case by installing the latest DispayLink drivers from https://www.synaptics.com/products/displaylink-graphics/downloads/ubuntu. You may also find choosing the not-latest kernel in the boot menu will help.

Juerg Haefliger (juergh) on 2023-05-02

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
status:	Incomplete → Invalid

Revision history for this message

Juerg Haefliger (juergh) wrote on 2023-05-02 (last edit on 2023-05-02):

It really is a bug in the dkms package: LP: #2018226

Revision history for this message

Norbert Geels (norbertgeels) wrote on 2023-05-03:

Thanks. That is good to know.
Hope they fix it soon. For me it kind of bricked my laptop.

--
Norbert Geels | +31(0)6 2486 9348

On Tue, 2 May 2023, 21:47 Juerg Haefliger, <email address hidden>
wrote:

> It really is a bug in the dkms package: LP: #2018226
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2017579
>
> Title:
> package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
> install/upgrade: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
>
> Status in linux package in Ubuntu:
> Invalid
>
> Bug description:
> During upgrade to 23.04 from 22.10
>
> ProblemType: Package
> DistroRelease: Ubuntu 23.04
> Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
> ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
> Uname: Linux 5.19.0-40-generic x86_64
> ApportVersion: 2.26.1-0ubuntu2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: norbert 1451 F.... wireplumber
> /dev/snd/controlC1: norbert 1451 F.... wireplumber
> /dev/snd/seq: norbert 1448 F.... pipewire
> CRDA: N/A
> CasperMD5CheckResult: pass
> Date: Mon Apr 24 17:54:16 2023
> ErrorMessage: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
> InstallationDate: Installed on 2023-03-07 (48 days ago)
> InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
> MachineType: Dell Inc. XPS 13 9300
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-40-generic
> root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
> Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal,
> 3.11.2-1
> PythonDetails: N/A
> RebootRequiredPkgs: Error: path contained symlinks.
> RelatedPackageVersions: grub-pc 2.06-2ubuntu16
> SourcePackage: linux
> Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
> install/upgrade: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
> UpgradeStatus: Upgraded to lunar on 2023-04-24 (0 days ago)
> dmi.bios.date: 03/13/2023
> dmi.bios.release: 1.17
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.17.0
> dmi.board.name: 077Y9N
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.17.0:bd03/13/2023:br1.17:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr:sku096D:
> dmi.product.family: XPS
> dmi.product.name: XPS 13 9300
> dmi.product.sku: 096D
> dmi.sys.vendor: Dell Inc.
> modified.conffile..etc.apport.report-ignore.README.denylist: [deleted]
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2017579/+subscriptions
>
>

Thanks. That is good to know.
Hope they fix it soon. For me it kind of bricked my laptop.

--
Norbert Geels | +31(0)6 2486 9348

On Tue, 2 May 2023, 21:47 Juerg Haefliger, <2017579@bugs.launchpad.net>
wrote:

> It really is a bug in the dkms package: LP: #2018226
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> ** Changed in: linux (Ubuntu)
>        Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2017579
>
> Title:
>   package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
>   install/upgrade: installed linux-headers-6.2.0-20-generic package
>   post-installation script subprocess returned error exit status 1
>
> Status in linux package in Ubuntu:
>   Invalid
>
> Bug description:
>   During upgrade to 23.04 from 22.10
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 23.04
>   Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
>   ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
>   Uname: Linux 5.19.0-40-generic x86_64
>   ApportVersion: 2.26.1-0ubuntu2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  norbert    1451 F.... wireplumber
>    /dev/snd/controlC1:  norbert    1451 F.... wireplumber
>    /dev/snd/seq:        norbert    1448 F.... pipewire
>   CRDA: N/A
>   CasperMD5CheckResult: pass
>   Date: Mon Apr 24 17:54:16 2023
>   ErrorMessage: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
>   InstallationDate: Installed on 2023-03-07 (48 days ago)
>   InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
>   MachineType: Dell Inc. XPS 13 9300
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-40-generic
> root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
>   Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal,
> 3.11.2-1
>   PythonDetails: N/A
>   RebootRequiredPkgs: Error: path contained symlinks.
>   RelatedPackageVersions: grub-pc 2.06-2ubuntu16
>   SourcePackage: linux
>   Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to
> install/upgrade: installed linux-headers-6.2.0-20-generic package
> post-installation script subprocess returned error exit status 1
>   UpgradeStatus: Upgraded to lunar on 2023-04-24 (0 days ago)
>   dmi.bios.date: 03/13/2023
>   dmi.bios.release: 1.17
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.17.0
>   dmi.board.name: 077Y9N
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.17.0:bd03/13/2023:br1.17:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr:sku096D:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 13 9300
>   dmi.product.sku: 096D
>   dmi.sys.vendor: Dell Inc.
>   modified.conffile..etc.apport.report-ignore.README.denylist: [deleted]
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2017579/+subscriptions
>
>

Juerg Haefliger (juergh) on 2023-05-22

tags:

added: lunar-upgrade-dkms-failure

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package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1

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