When the OS is installing, it stops and displays an error message that it could not continue with the istallation. I am installing Ubuntu 22.04 with Rufus on my flash disk. Kindly help me out

[Ray Muthama]

If you installed successfully but are reporting some problem you had during the installation process, then you should find these files saved as /var/log/installer/syslog and /var/log/installer/partman instead. Its this error but i dont know where to find those files to copy them here

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.19
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-32-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: unknown
CasperVersion: 1.470.2
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 23 11:24:47 2023
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz nomodeset file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Paul White (paulw2u)]

From UbiquitySyslog.txt:

Mar 23 08:20:42 ubuntu kernel: [ 54.957733] SQUASHFS error: zlib decompression failed, data probably corrupt
Mar 23 08:20:42 ubuntu kernel: [ 54.957746] SQUASHFS error: Failed to read block 0x422bb72f: -5

It's possible you had a bad write to your installation media or for some other reason its contents could not be read correctly. If you're still having problems you should try re-writing the image to your media (and may be re-download the image as well).

Please let us know if that resolves your problem.

[Ray Muthama (raymutha)]

Hi,

Now I am getting this error: The current session is in BIOS-compatibility
mode. Please disable BIOS-compatibility/CSM/Legacy mode in your UEFI
firmware, and use this software from a live-CD or live-USB that is
compatible with UEFI booting mode. Then it directs me to this website:
https://paste.ubuntu.com/p/6Hxv8VyBpg/
Kindly help me it’s my first time to install Ubuntu

On Thu, 23 Mar 2023 at 12:45, Paul White <email address hidden> wrote:

> From UbiquitySyslog.txt:
>
> Mar 23 08:20:42 ubuntu kernel: [ 54.957733] SQUASHFS error: zlib
> decompression failed, data probably corrupt
> Mar 23 08:20:42 ubuntu kernel: [ 54.957746] SQUASHFS error: Failed to
> read block 0x422bb72f: -5
>
> It's possible you had a bad write to your installation media or for some
> other reason its contents could not be read correctly. If you're still
> having problems you should try re-writing the image to your media (and
> may be re-download the image as well).
>
> Please let us know if that resolves your problem.
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2012602
>
> Title:
> When the OS is installing, it stops and displays an error message that
> it could not continue with the istallation. I am installing Ubuntu
> 22.04 with Rufus on my flash disk. Kindly help me out
>
> Status in ubiquity package in Ubuntu:
> Incomplete
>
> Bug description:
> If you installed successfully but are reporting some problem you had
> during the installation process, then you should find these files
> saved as /var/log/installer/syslog and /var/log/installer/partman
> instead. Its this error but i dont know where to find those files to
> copy them here
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: ubiquity 22.04.19
> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-32-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CasperVersion: 1.470.2
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Mar 23 11:24:47 2023
> InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz nomodeset
> file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
> LiveMediaBuild: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
> (20230223)
> ProcEnviron:
> LANGUAGE=en_US.UTF-8
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> LC_NUMERIC=C.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/2012602/+subscriptions
>
>

[Ray Muthama (raymutha)]

On Fri, 24 Mar 2023 at 14:53, urbanus <email address hidden> wrote:

> Hi,
>
> Now I am getting this error: The current session is in BIOS-compatibility
> mode. Please disable BIOS-compatibility/CSM/Legacy mode in your UEFI
> firmware, and use this software from a live-CD or live-USB that is
> compatible with UEFI booting mode. Then it directs me to this website:
> https://paste.ubuntu.com/p/6Hxv8VyBpg/
> Kindly help me it’s my first time to install Ubuntu
>
> On Thu, 23 Mar 2023 at 12:45, Paul White <email address hidden>
> wrote:
>
>> From UbiquitySyslog.txt:
>>
>> Mar 23 08:20:42 ubuntu kernel: [ 54.957733] SQUASHFS error: zlib
>> decompression failed, data probably corrupt
>> Mar 23 08:20:42 ubuntu kernel: [ 54.957746] SQUASHFS error: Failed to
>> read block 0x422bb72f: -5
>>
>> It's possible you had a bad write to your installation media or for some
>> other reason its contents could not be read correctly. If you're still
>> having problems you should try re-writing the image to your media (and
>> may be re-download the image as well).
>>
>> Please let us know if that resolves your problem.
>>
>> ** Changed in: ubiquity (Ubuntu)
>> Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/2012602
>>
>> Title:
>> When the OS is installing, it stops and displays an error message that
>> it could not continue with the istallation. I am installing Ubuntu
>> 22.04 with Rufus on my flash disk. Kindly help me out
>>
>> Status in ubiquity package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> If you installed successfully but are reporting some problem you had
>> during the installation process, then you should find these files
>> saved as /var/log/installer/syslog and /var/log/installer/partman
>> instead. Its this error but i dont know where to find those files to
>> copy them here
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 22.04
>> Package: ubiquity 22.04.19
>> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
>> Uname: Linux 5.19.0-32-generic x86_64
>> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>> ApportVersion: 2.20.11-0ubuntu82.3
>> Architecture: amd64
>> CasperMD5CheckResult: unknown
>> CasperVersion: 1.470.2
>> CurrentDesktop: ubuntu:GNOME
>> Date: Thu Mar 23 11:24:47 2023
>> InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz nomodeset
>> file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
>> LiveMediaBuild: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
>> (20230223)
>> ProcEnviron:
>> LANGUAGE=en_US.UTF-8
>> PATH=(custom, no user)
>> XDG_RUNTIME_DIR=<set>
>> LANG=en_US.UTF-8
>> LC_NUMERIC=C.UTF-8
>> SourcePackage: ubiquity
>> UpgradeStatus: No upgrade log present (probably fresh install)
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/2012602/+subscriptions
>>
>>

[Paul White (paulw2u)]

Thanks for letting us know that your installation is now proceeding.

Looking at the latest information you have given us, you do not appear to be reporting a bug so we are closing it and converting it to a *question* in the *support tracker*.

Please note that you can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org.