Gnome does not open (appear)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Since latest update, on 2023-01-09 my laptop can not reach Gnome, stuck on the text boot screen after GRUB. Kernel: 5.19.0-28 (previous installed was 5.19.0-26). No useful error message displayed.
When doing ALT+CTRL+F2 I can log as user and see (top) that the computer is not hang.
When doing CTRL+ALT+TAB, the graphical Ubuntu shutown screen does appear, then the computer does reboot.
When booting with 5.19.0-26 I can the same issue, but with more debug lines on the text boot screen. No useful error message displayed.
OS: ubuntu 22.10.
ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: plymouth 22.02.122-1ubuntu3
ProcVersionSign
Uname: Linux 5.19.0-28-generic x86_64
NonfreeKernelMo
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckR
Date: Tue Jan 10 16:03:39 2023
DefaultPlymouth: /usr/share/
InstallationDate: Installed on 2022-05-03 (251 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros QCA9377 Bluetooth
Bus 001 Device 002: ID 25a7:fa23 Areson Technology Corp 2.4G Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575G
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
TERM=linux
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: plymouth
TextPlymouth: /usr/share/
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2017
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.32
dmi.board.
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.32
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: KBL
dmi.product.name: Aspire E5-575G
dmi.product.sku: Aspire E5-575G_115F_1.32
dmi.product.
dmi.sys.vendor: Acer
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please check for crashes and also collect a full system log:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
3. Run:
journalctl -b0 > journal.txt
and attach the resulting text file here.